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Hotel Plaza Cozumel

3.0 star property
3-star hotel in Colonia Centro, connected to a shopping center

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Photo gallery for Hotel Plaza Cozumel

Sundeck
Rooftop terrace
Front of property
Reception
Standard Room, 1 Bedroom, Non Smoking | 1 bedroom, minibar, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Cozumel Maritime Terminal
    ‪2 min walk‬
  • San Miguel Church
    ‪3 min walk‬
  • Punta Langosta Pier
    ‪11 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking | 1 bedroom, minibar, iron/ironing board, free WiFi

Standard Room, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(80 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

1 bedroom, minibar, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Cozumel

Seaside stay .With a stay at this Colonia Centro hotel, you'll be steps from Malecon San Miguel and Cozumel Maritime Terminal. Punta Morena and Cozumel Museum are also within half a mile (1 km).

What's nearby

  • Cozumel Maritime Terminal - 2 min walk - 0.1 miles
  • Central Plaza - 3 min walk - 0.2 miles
  • San Miguel Church - 3 min walk - 0.2 miles
  • Cozumel Museum - 3 min walk - 0.2 miles
  • Punta Langosta Pier - 11 min walk - 0.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Woody's - ‬3 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪La Inombrable - ‬2 min walk

About this property

Hotel Plaza Cozumel

3-star hotel in Colonia Centro, connected to a shopping center
Hotel Plaza Cozumel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is available daily. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Plaza Cozumel. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 1998
  • Full breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Hotel Plaza Cozumel offers 50 air-conditioned accommodations with minibars and bathrobes. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Cozumel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

How close is Hotel Plaza Cozumel to the airport?

Hotel Plaza Cozumel is 1.6 mi (6-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Hotel Plaza Cozumel have an airport shuttle?

Airport shuttle services are not available at Hotel Plaza Cozumel.

How close is Hotel Plaza Cozumel to the beach?

This hotel is a short 2-minute walk from Punta Morena and 11.4 mi (25-min drive) from San Francisco Beach. Don't forget your sunscreen!

Does Hotel Plaza Cozumel offer free breakfast?

Hotel Plaza Cozumel offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Plaza Cozumel?

No, there is no casino at this hotel.

What time is check-in at Hotel Plaza Cozumel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Plaza Cozumel?

This hotel offers free self parking.

Does Hotel Plaza Cozumel have a pool?

Hotel Plaza Cozumel features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 11:00 PM.

Does Hotel Plaza Cozumel have a spa?

There are no spa services available at this hotel.

How close is Hotel Plaza Cozumel to downtown Cozumel?

Hotel Plaza Cozumel is 1.1 mi away from San Miguel.

Hotel Plaza Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1003 reviews
Rating 8 - Good. 296 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Stayed 7 nights in Mar 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!

10/10 Excellent

Valerie, Parry Sound

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to walk along the waterfront. Steps away from the Ferry from Playa Del Carmen. The most amazing breakfast with lots of food choices. The coffee was delicious. Staff are very friendly. A quaint modest hotel accommodating your basic needs. Low key. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn L

Stayed 2 nights in Mar 2025

10/10 Excellent

tracy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Njoy our stay here every time in mexico
Stayed 3 nights in Mar 2025

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying on the Island

Love this place. Every year we stay multiple times. Never staying anywhere else. The staff is so friendly and gracious.
Stayed 3 nights in Mar 2025

8/10 Good

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has been a favorite of mine but beware the 3:00 pm check in time is not reliable.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 3 nights in Mar 2025

8/10 Good

Adrianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for viewing Carnival. Within walking distance for shopping and dining options. Great hotel staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we have stayed at this property. Staff were all the same as the year before. Hotel is well-maintained. Breakfast, which is included, is lovely and fresh, and served to order. Rooftop pool is fabulous to have, with a great view. And it is easy to get wherever you want to get.
Stayed 3 nights in Feb 2025

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service
Fun location!
Stayed 4 nights in Feb 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fabulous and the rooftop pool was very nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mariah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. The staff were very nice and I liked you just paid and they didn’t ask for credit card for deposit or anything. It is walkable. We got right off the ferry and walked around the corner and the hotel was right there and easy to find. The hotel was very clean also and it was super close to a lot of areas; drinks and food. They had almost a full sized fridge with freezer in the room with a filtered water dispenser which I thought was cool and convenient. The only downside is the hotel is next to a club so if you’re not used to sleeping through noise it may not be for you. Also, there’s no microwave in the room; it’s in the lobby if you need to reheat something. Also, the shower is like level with the floor so the floor got very wet but it wasn’t the end of the world. Lastly, the elevator is very tiny and it’s not a super high tech hotel. Was very basic but had everything we needed and simplicity can go a long way. Overall it was a very easy hotel to get to, very clean, and had free breakfast. Will definitely stay here again if in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was top notch.
Stayed 28 nights in Jan 2025

10/10 Excellent

Catherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that we are right downtown in the center of all that is going on. Very walkable!

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 5 nights in Feb 2025

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Hotel Plaza Cozumel is like a home away from home! Great rooftop pool with lots of recliners, free breakfast that has a great selection of fruit, bread/buns, and omelets, French toast or Hot cakes. Beds are comfortable and the staff are amazing, Hiberto, Estrela, Mariano are very helpful. Try getting a room not facing the Main Street as they is a bar across the street from the hotel that is open until 5AM fairy frequently.
Stayed 14 nights in Feb 2025

10/10 Excellent

Sheila, Omaha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year and love it everytime.
Stayed 6 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location….helpful, kind staff Clean…..not fancy—-but very adequate
Stayed 14 nights in Jan 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul, Las Vegas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, very helpful
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great location

Location is great and very close to some awesome restaurants! Staff is very accommodating and helpful.This trip the room/bath wasn't as nice as the other room we stayed in. Noise from the outdoor area is loud and goes on til early morning areas. Ocean side is better but can still hear the MUSIC! The breakfast is awesome!
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location, everything is within walking distance. Windows are thin and you could hear the karaoke bar across the road. It rained and we got water in our room from the window. The property is very dated. They did make a great breakfast, you pick off the menu and they serve you.
Stayed 2 nights in Jan 2025