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Fiesta Americana Cozumel All Inclusive

Property class: 4
4-star beachfront property near Chankanaab National Park

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Photo gallery for Fiesta Americana Cozumel All Inclusive

Exercise/lap pool
Property video
Premium bedding, down comforters, pillowtop beds, free minibar
Private beach, free beach cabanas, sun loungers, beach umbrellas
7 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Pet friendly

Explore the area

View in a map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪1 min walk‬
  • Place, Chankanaab Beach Adventure Park
    ‪19 min walk‬
  • Place, Chankanaab National Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(13 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Non Smoking (Imperial)

Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 3 Bedrooms, Non Smoking (Imperial)

  • Ocean view
  • 1896 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 King Bed, Non Smoking (Master)

9.0 out of 10
Wonderful
(15 reviews)
  • Ocean view
  • 854 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, free minibar

Family Suite, 2 Bedrooms

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 1281 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, down comforters, pillowtop beds, free minibar

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 854 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite with Plunge Pool, 1 King

55-inch LED TV with cable channels, foosball, music library

Master Suite with Plunge Pool, 1 King

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Governor)

Premium bedding, down comforters, pillowtop beds, free minibar

Suite (Governor)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1282 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Private Pool

55-inch LED TV with cable channels, foosball, music library

Family Suite, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1896 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Family Two-Bedroom Suite

Premium bedding, down comforters, pillowtop beds, free minibar

Family Two-Bedroom Suite

  • Sleeps 8

View all photos for Three-Bedroom Family Suite

Premium bedding, down comforters, pillowtop beds, free minibar

Three-Bedroom Family Suite

  • Sleeps 9

View all photos for 3 Bedrooms Family Suite With Private Pool

Premium bedding, down comforters, pillowtop beds, free minibar

3 Bedrooms Family Suite With Private Pool

  • Sleeps 7

View all photos for Deluxe Ocean View Double

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Ocean View Double

  • Sleeps 3

View all photos for Deluxe King Room With Ocean View

Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Deluxe King Room With Ocean View

  • Sleeps 2

View all photos for Governor Suite

Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Governor Suite

  • Sleeps 8

View all photos for Honeymoon Suite

Premium bedding, down comforters, pillowtop beds, free minibar

Honeymoon Suite

  • Sleeps 4

View all photos for Master Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite King

  • Sleeps 4

View all photos for Master Suite With Plunge Pool, 1 King

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Master Suite With Plunge Pool, 1 King

  • Sleeps 4

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The Explorean Cozumel - All Inclusive

Cozumel
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, 701 reviews
$408 nightly
The price is $501
May 5 - May 6
Total with taxes and fees
The Explorean Cozumel - All Inclusive

About the neighborhood

Cozumel

Beachfront retreat .You'll be within 2 miles (3 km) of Chankanaab National Park and 6 miles (10 km) of Paradise Beach with a stay here. Playa Mia Grand Beach and Water Park is within 6 miles (10 km) and San Francisco Beach is within 9 miles (15 km).

What's nearby

  • Arrecifes de Cozumel National Park - 1 min walk - 0.0 miles
  • Uvas Beach - 10 min walk - 0.5 miles
  • Cozumel Butterfly & Botanical Gardens - 16 min walk - 0.9 miles
  • Chankanaab Beach Adventure Park - 19 min walk - 1.0 mile
  • Chankanaab National Park - 3 min drive - 0.9 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬6 min drive
  • ‪Al Chile - ‬6 min drive
  • ‪Blue Iguana Cantina - ‬7 min drive
  • ‪Hard Rock Cafe Cozumel - ‬7 min drive

About this property

Fiesta Americana Cozumel All Inclusive

4-star beachfront property near Chankanaab National Park
Fiesta Americana Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Fiesta Americana Cozumel All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available.

This 4-star Cozumel property is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • Meeting rooms
  • 1560 sq ft of conference space
  • 145 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fiesta Americana Cozumel All Inclusive offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Na´Ha´ has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Similar properties

Private beach, white sand, beach umbrellas, beach towels
InterContinental Presidente Cozumel Resort Spa by IHG
Cozumel
  • On private beach
  • Pool
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, 1,006 reviews
$290 nightly
The price is $356
May 19 - May 20
Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon
  • 2 beach bars
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Sauna
  • Snorkeling
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 77 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

How close is Fiesta Americana Cozumel All Inclusive to the airport?

Fiesta Americana Cozumel All Inclusive is 7.3 mi (22-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Fiesta Americana Cozumel All Inclusive?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Fiesta Americana Cozumel All Inclusive on May 5, 2026 start from $445, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fiesta Americana Cozumel All Inclusive have an airport shuttle?

Airport shuttle services are not available at Fiesta Americana Cozumel All Inclusive.

How close is Fiesta Americana Cozumel All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Fiesta Americana Cozumel All Inclusive offer free breakfast?

Fiesta Americana Cozumel All Inclusive offers free buffet breakfast every day from 6:00 AM to noon.

Is there a casino at Fiesta Americana Cozumel All Inclusive?

No, there is no casino at this property.

What time is check-in at Fiesta Americana Cozumel All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Fiesta Americana Cozumel All Inclusive?

This property offers free self parking.

Does Fiesta Americana Cozumel All Inclusive have a pool?

Fiesta Americana Cozumel All Inclusive features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Fiesta Americana Cozumel All Inclusive have a restaurant?

There are 7 onsite restaurants, offering options like Italian cuisine, ocean views, and light fare.

Does Fiesta Americana Cozumel All Inclusive have a spa?

Pamper yourself with a day at Na´Ha´, where you can enjoy body scrubs, body treatments, and massages.

How close is Fiesta Americana Cozumel All Inclusive to downtown Cozumel?

Fiesta Americana Cozumel All Inclusive is 4.7 mi away from Cozumel.

Fiesta Americana Cozumel All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 525 out of 1007 reviews
Rating 8 - Good. 248 out of 1007 reviews
Rating 6 - Okay. 128 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 47 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Christine Delores

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff, room, food was excellent . We found it too noisy in the afternoon around the pool and at night . We were also disappointed that the buffet was not available in the evening.
Stayed 10 nights in Jan 2026

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean ,staff were very courteous and friendly. Only minor complaint is that bathrooms are very small.
Stayed 4 nights in Jan 2026

8/10 Good

Jeffrey

Stayed 4 nights in Jan 2026

6/10 Okay

Zachary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was good and courteous. Food was average. On site restaurants had the same menu every night of the stay. Schedule of dining options was not posted and a bit confusing. Breakfast and lunch buffet was exposed to the elements and birds. Depending on weather it was not comfortable to dine outdoors. Rooms were comfortable and well set up.
Stayed 5 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the taco shack as the food was awesome! The view off my balcony was awesome! The employees were wonderful. The snorkeling was good. Entertainment was good. I wish the pool was a little less cloudy. This was a great place for couples to spend quality time together as it’s relaxing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Melissa A

It was
Stayed 7 nights in Dec 2025

10/10 Excellent

Mei Bing Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the ocean, crystal clear water and colourful fish.
Stayed 6 nights in Jan 2026

10/10 Excellent

Michael

Stayed 7 nights in Jan 2026

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, plenty of beach sun beds provided even if having to wait until afternoon, coffee bar was wonderful, buffet and staff especially hostess was amazing, snorkelling from Palmar to Fiesta was very good, shows were fun, particularly enjoyed the Italian restaurant, beach restaurants especially the seafood was delicious. Thank you for everything.
Sunset dinner at Italian restaurant
Stayed 7 nights in Jan 2026

2/10 Terrible

Michael

Traveled with family
Disliked: Amenities, property conditions & facilities
TRUE REVIEW- READ! Very small property, very small pool, lack of entertainment, speciality restaurants not good at all, foods poisoning at the lunch buffet, room is very noisy if there a events , 10 pm we still heard music very loud, New Year blast of music till 2:30 AM! Booked ocean view room, check in and we figure out - we barely can see any sea! It parking lot view! Lack of options for vegetarian, lack of entertainment! Staffs careless when u had foods poisoning!!! NOT RECOMMENDED THIS RESORT AT ALL!! Beware of time share / vacation club guy patrolling at the lobby area! Overall you not feel welcome at all! This resort not the same like Fiesta Americana at Los Cabo’s, this resort not even close to Fiesta Americana los Cabo’s. Will not returned! If we can rate 0 we will do so!! 3 speciality restaurants, 3 not good at all! Mexican restaurants @ the resort the worse, my teenagers refuse to go back! Check in a nightmare!!! After check in they sit you down with vacation club people!!! Come on !!! No common sense at all !!! We are waking up from 3 am and you really think we will want to sign up for vacation club !!!
Stayed 8 nights in Dec 2025

10/10 Excellent

Dinesh, Westerville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall experience including snorkeling diving pickup food and ambience. Excellent and friendly staff!!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Stanislav

Stayed 7 nights in Dec 2025

10/10 Excellent

Trace Milton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff (Alejandra at the buffet, Juan and Aaron the bartenders at the beach) were fantastic! Everyone else were great too! Very friendly staff. Rooms were a bit dated and oddly repaired (bathroom exhaust vents replaced with smaller vents than the original, and chaulking looked like I had done it, and that's not good..lol), but big rooms overall. Big balconies with great views on the 4th floor. The restaurants were good and not too busy at the start of Christmas vacation. It was getting busier when we left. The sushi bar was very good. Buffet for breakfast and lunch had lots of selection. The Grill and La Cevicheria restaurants on the beach had excellent food! The fish tacos were delicious. Overall the food was what you would expect at an all inclusive. Every night there were shows and quite often vendors with neat things (street painter, ceramics, clothing, etc). Snorkelling right off the dock was really cool with lots of colourful fish to see. Water shoes helped getting in and out of the water as there is no sandy beach area.
Stayed 7 nights in Dec 2025

10/10 Excellent

lindsey

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and everyone was extremely nice!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect, staff were absolutely amazing, location was ideal, and everything was beautiful.
View from our balcony
Exploring the property
Lobby nicely decorated
Just an example of the beautiful and tasty food.
Stayed 2 nights in Dec 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the location, the food is really good, the rooms are large and clean, the staff is friendly and attentive, and it is a good value for your money. The problem is the noise around the pool. In the afternoons they have pool games with the hostess screaming into a microphone with the volume cranked up. There are only about 10 people playing the games and they are all within 20 feet of her so no need to scream.....she really doesn't even need a microphone. In the evenings they have disco/dance music around the pool. Again, there are only about 10 people attending but the volume is cranked way up. They obviously don't understand the demographic of people the resort attracts. The entertainment is for single, 20 somethings, looking for action. The people staying there are couples/grandparents with young children, and middle-age to seniors who are in Cozumel for the diving and/or relaxation. It's hard to relax when you can hear and feel the vibration of the base when you're in you're in your room, and you can't sit on your balcony because of the loud screaming or music. I should note that all of the rooms overlook the pool and the ocean so you can't get away from the noise. If you ignore the noise, I give it a 5. But you can't ignore it, so I give it a 3. We would love to come back, but that is highly unlikely unless the noise is addressed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Karyl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our sixth stay at Fiesta Americana Cozumel. The resort is consistently maintained. The staff is great. Many of the staff are familiar to us and we love seeing them each time we stay.
Stayed 5 nights in Dec 2025

4/10 Poor

Lyle, Fredericksburg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, large rooms and good food. The reason for the poor review is because of loudness of the pool and staff performing pool a activities. The constant noise starts about 3:00-5:00 and again around 7:00-9:00. You cant get away from it since all rooms face the pool. Its impossible to sit on your balcony and read a book. I hate to say it but I do not plan to go back.
Stayed 4 nights in Dec 2025

8/10 Good

pedro

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great Manuel in the pool area was awesome. We had a family vacation the hotel was great for the occasion
Stayed 4 nights in Dec 2025

4/10 Poor

William

Traveled with group
Disliked: Property conditions & facilities
They treat the hotel like a night club. Pounding base music all day until late in the evening, reverberating to all rooms facing the ocean/pool. And when they do the Karaoke by the pool, it's just CRAZY. Never again.
Stayed 8 nights in Oct 2025

8/10 Good

Scott, Downs

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and concerned with customer satisfaction. We were asked frequently by the staff if everything was going well and what services could they provide to make the experience more pleasurable.
Stayed 7 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Staff was so kind, helpful and friendly.
Stayed 14 nights in Nov 2025

8/10 Good

David

Stayed 7 nights in Nov 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fancy, but our favorite place to stay on Cozumel. It is out of town, so nice and quiet. Very good snorkeling, and pier to meet dive boats. Staff are excellent. Food is good but typical for resorts, with somewhat limited variety. Inexplicably, ice cream is not available at the coffee bar until after 1:00!! It is right there in the cooler, but they wouldn't serve it to us. Hopefully that will change, but even if not, we plan to return.
Stayed 7 nights in Nov 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025