4/10 Malo
Patricia B.
29 jul. 2025
I am writing to share feedback regarding our recent stay at one of your properties. Unfortunately, our initial experience was not satisfactory. The property appeared to have issues that suggest previous complaints may not have been addressed, as we found stained beddings, sofas, pillows, and carpets. Additionally, the bathroom handle was broken and the patio furniture was torn, and the grill was fithy. We are very grateful to the local management company, for their exceptional assistance. They were very accommodating and promptly moved us to a wonderful unit just three minutes' drive from the beach. They also made a great effort to compensate for the time we lost during the move.The only feedback we have for the second unit is that the TVs in the rooms were not working. This presented some challenges, especially since we were traveling with teenage boys.Thank you for your time and attention to these matters.Sincerely,Patricia Bedoy
Patricia B.
Se hospedó 2 noches en julio de 2025