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Comfort Suites Columbus West - Hilliard

2.5 star property
Columbus guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Comfort Suites Columbus West - Hilliard

Reception
Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, desk, laptop workspace
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
5547 Keim Cir, Columbus, OH, 43228
  • Hollywood Casino
    ‪5 min drive‬
  • Ohio Stadium
    ‪13 min drive‬
  • Ohio State University
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Columbus

In shopping district.Stay at this Columbus hotel and you'll be within 2 miles (3 km) of Spindler Dog Park and 6 miles (10 km) of Heritage Golf Club. Ten Pin Alley and Hollywood Casino are also within 6 miles (10 km).

What's nearby

  • Hollywood Casino - 5 min drive - 4.8 miles
  • Nationwide Arena - 10 min drive - 9.4 miles
  • Greater Columbus Convention Center - 10 min drive - 9.7 miles
  • Ohio Stadium - 13 min drive - 11.3 miles
  • Ohio State University - 14 min drive - 8.3 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Culver's - ‬9 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Comfort Suites Columbus West - Hilliard

Columbus guestrooms with free WiFi
Comfort Suites Columbus West - Hilliard offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Comfort Suites Columbus West - Hilliard also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
  • 71 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

How close is Comfort Suites Columbus West - Hilliard to the airport?

Comfort Suites Columbus West - Hilliard is 16.4 mi (19-min drive) away from the John Glenn Columbus Intl. Airport (CMH) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites Columbus West - Hilliard?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Columbus West - Hilliard on Jun 1, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites Columbus West - Hilliard have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Columbus West - Hilliard.

Does Comfort Suites Columbus West - Hilliard offer free breakfast?

Comfort Suites Columbus West - Hilliard offers free on-the-go breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Comfort Suites Columbus West - Hilliard?

No, there is no casino at this hotel, but Hollywood Casino (7-min drive) is nearby.

What time is check-in at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Comfort Suites Columbus West - Hilliard?

This hotel offers free self parking.

Does Comfort Suites Columbus West - Hilliard have a pool?

Comfort Suites Columbus West - Hilliard features an indoor pool.

Does Comfort Suites Columbus West - Hilliard have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Columbus West - Hilliard to downtown Columbus?

Comfort Suites Columbus West - Hilliard is 8.3 mi away from Columbus.

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 417 out of 906 reviews
Rating 8 - Good. 309 out of 906 reviews
Rating 6 - Okay. 112 out of 906 reviews
Rating 4 - Poor. 39 out of 906 reviews
Rating 2 - Terrible. 29 out of 906 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Stayed 1 night in May 2025

10/10 Excellent

Kerin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2025

2/10 Terrible

Tracie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable & friendly and met all of our travel requirements.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Traveled with family
Clean and comfortable
Stayed 1 night in Feb 2025

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, staff & service
Overall our stay was perfect! Staff was super friendly! Hotel was very clean but outdated! In bathroom, toilet bolts were loose so when you sat down, toilet moved. In bathroom on ceiling there looks to be mildew spots from what I assume a previous water leak. Office chair in room was missing pieces of the pleather. Bed was super clean and very comfortable. Coffee machine, like Keurig was very very old! Breakfast was included and it was very generic. They had a waffle maker, sausage patties and eggs. It was not super hot, very bland. Had oatmeal packs with side of coconut and granola. May consider making fresh oatmeal, hot and ready. Parties/donuts were rock hard! Breakfast area very outdated..furniture old, dark walls! Adding a few updates would go along way! Staff even commented upon our arrival that the hotel is outdated and the owner refuses to invest. For the price, 97.00 a night, it’s what you would expect.
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and quiet place
Stayed 1 night in Feb 2025

10/10 Excellent

Dane, Centre Hall

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased.
Stayed 1 night in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a Good Choice

I always stay here on my cross country trips. Somehow I always manage to find parking for my 15' truck which is towing a car. The pool is nice and there's an exercise room. I can't remember breakfast but it must have been good, though as I'm unable to eat gluten, my selection was limited.
Stayed 1 night in Jan 2025

6/10 Okay

Mackenzie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was very your very standard room so that wasn’t bad but the hospitality from the staff could’ve been way better. I did like how many restaurant options there were near by.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Excellent, comfortable stay. Only issue was the breakfast was pretty sparse.
Stayed 2 nights in Jan 2025

10/10 Excellent

James, Tiffin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great, beds comfortable every thing worked
Stayed 1 night in Dec 2024

8/10 Good

Christy

Stayed 1 night in Jan 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bogumil

Stayed 1 night in Jan 2025

8/10 Good

Rick

Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Stayed 1 night in Jan 2025

8/10 Good

Bruce

Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable. Good value

Comfortable room. Quiet. Very clean. Good breakfast selection although I do wish they offered something other than sausage for the meat. My only complaint is that it's very difficult to find the drive to enter from the highway. Needs better signage.
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Traveled with group
Liked: Staff & service

Good when in a pinch.

Typic average chain hotel. Nothing great, but nothing terrible. Usual generic linens, soaps, amenities, etc.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Traveled with family
Convenient location to Ohio State campus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bobby

Stayed 1 night in Nov 2024

10/10 Excellent

malcolm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malcolm Owen

It was a great deal for what I was doing, spending time in columbus for a few days with riends and family, the room had a view of the local ford dealership which was fine, it was not a problem, the room was comfortable the bedding was clean and comfortable, but lacked warmth, the breakfast was great with good service all around. lots of food options beyond the hotel. my only complaint would have to be the lack of tv channels, with upto date programming.
Stayed 3 nights in Nov 2024