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Hampton Inn by Hilton Ciudad Juárez

3.0 star property
3-star hotel near American Consulate

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Photo gallery for Hampton Inn by Hilton Ciudad Juárez

Relax by the pool surrounded by lounge chairs and a table, shaded by a large umbrella.
Enjoy meals in a stylish dining area with wooden tables and comfortable chairs.
Welcome to our modern reception area, featuring a sleek reception desk and a stylish display case.
Relax in the hotel's outdoor patio area, surrounded by comfortable seating and lush greenery.
Two single beds with white linens and a wooden headboard, set against a neutral backdrop.

Popular amenities

  • Pool
  • Free airport shuttle
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440
  • Plaza Portales 802
    ‪3 min walk‬
  • American Consulate
    ‪6 min drive‬
  • Paso del Norte International Bridge
    ‪9 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Study)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Non Smoking (Study)

7.6 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(27 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ciudad Juárez

In entertainment district.Within 6 miles (10 km) of this Ciudad Juárez hotel, you'll find American Consulate and Paso del Norte International Bridge.

What's nearby

  • Plaza Portales 802 - 3 min walk - 0.2 miles
  • Technological Institute of Ciudad Juárez - 3 min drive - 1.7 miles
  • American Consulate - 6 min drive - 3.8 miles
  • Plaza Las Misiones - 6 min drive - 3.8 miles
  • Paso del Norte International Bridge - 9 min drive - 5.7 miles

Getting around

  • El Paso Union Depot - 25 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪Cabanna - ‬5 min walk
  • ‪Subway - ‬17 min walk
  • ‪Old Mesa - ‬8 min walk
  • ‪Thomas Kitchen Bar - ‬4 min walk
  • ‪Maria Chuchena - ‬2 min walk

About this property

Hampton Inn by Hilton Ciudad Juárez

3-star hotel near American Consulate
Hampton Inn by Hilton Ciudad Juárez offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn by Hilton Ciudad Juárez. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ciudad Juárez hotel.

  • 1 building
  • 200 guestrooms or units
  • 5 levels
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue
Hampton Inn by Hilton Ciudad Juárez offers 200 accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
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Aug 18 - Aug 19
Total includes taxes and fees
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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free airport drop-off shuttle from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy.

We should mention

  • The seasonal pool will open in March and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Ciudad Juarez
Hampton Inn Hotel Ciudad Juarez
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Ciudad Juárez
Hampton Inn Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

How close is Hampton Inn by Hilton Ciudad Juárez to the airport?

Hampton Inn by Hilton Ciudad Juárez is 10.7 mi (26-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

Does Hampton Inn by Hilton Ciudad Juárez have an airport shuttle?

Hampton Inn by Hilton Ciudad Juárez offers a free shuttle from the hotel to the airport, available from 6:00 AM to 9:00 PM at scheduled times.

Does Hampton Inn by Hilton Ciudad Juárez offer free breakfast?

Hampton Inn by Hilton Ciudad Juárez offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn by Hilton Ciudad Juárez?

No, there is no casino at this hotel, but Speaking Rock Entertainment Center (15-min drive) and Sunland Park Racetrack and Casino (19-min drive) are nearby.

What time is check-in at Hampton Inn by Hilton Ciudad Juárez?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hampton Inn by Hilton Ciudad Juárez?

This hotel offers free self parking.

Does Hampton Inn by Hilton Ciudad Juárez have a pool?

Hampton Inn by Hilton Ciudad Juárez features an outdoor pool.

Does Hampton Inn by Hilton Ciudad Juárez have a restaurant?

Hampton Inn by Hilton Ciudad Juárez is home to Lobby Bar, which features Latin American cuisine.

Does Hampton Inn by Hilton Ciudad Juárez have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn by Hilton Ciudad Juárez to downtown Ciudad Juárez?

Hampton Inn by Hilton Ciudad Juárez is 2.9 mi away from Ciudad Juárez.

Hampton Inn by Hilton Ciudad Juárez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 708 reviews
Rating 8 - Good. 154 out of 708 reviews
Rating 6 - Okay. 74 out of 708 reviews
Rating 4 - Poor. 30 out of 708 reviews
Rating 2 - Terrible. 36 out of 708 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Carolina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Josue Daniel

Stayed 3 nights in Mar 2025

10/10 Excellent

Diogenes

Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado era muy antiguo y ruidoso!! Demasiado ruidoso!! Las molduras de madera viejas, despintadas, carcomidas y rotas. Frigobar no enfriaba y solicitamos cambio. El agua de regaderas demasiado caliente. La alfombra vieja y desgastada. Desayuno demasiado básico. Alberca sucia y agua helada. No hay wifi en habitaciones.
Stayed 7 nights in Mar 2025

6/10 Okay

Karen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying in this hotel. This hotel is far from Consulate and Restaurants. They do have a shuttle service which you have to schedule in advance. Over all we had a great experience I highly recommend this place .
Stayed 3 nights in Mar 2025

6/10 Okay

Joel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities, room comfort

Se escucha mucho ruido exterior de bares

En recepción el que atiende tiene mala actitud y el cuarto con muy mal aislamiento, se escucha música de bares muy fuerte hasta las 2:00am
Stayed 1 night in Mar 2025

10/10 Excellent

César

Good
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Neat and clean but rooms are definitely not sound proof. You can hear every conversation down the hall and in rooms next door Breakfast was delicious
Stayed 1 night in Feb 2025

10/10 Excellent

Javier

Liked: Amenities, property conditions & facilities
The service excellent, the foof for breakfast good
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 1 night in Oct 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
Showers need maintenance
Stayed 4 nights in Jan 2025

10/10 Excellent

sergio

Stayed 1 night in Dec 2024

8/10 Good

Genaro

Stayed 1 night in Dec 2024

8/10 Good

Claudia

Stayed 1 night in Dec 2024

6/10 Okay

Veronica, el paso

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is awesome! Great place to stay because there are many things close by. I try to book this hotel at least twice a year. However, it was very unfortunate that when coming back from my event at night I decided to take a shower and to my luck after leaving the shower lots of cockroaches started coming out. It was so crazy and disgusting. I went to the front desk and they switched me to the room across but I notice when checking out there was dead cockroaches in the hall. This was very disappointing and I doubt I come back to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalia

Stayed 1 night in Nov 2024

10/10 Excellent

Guillermina

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Stayed 1 night in Dec 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the price, nice!
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Dec 2024