2/10 Terrible
Anthony
Traveled with partner
Oct 24, 2025
The staff person was incredibly rude. We arrived around 7pm, and were treated like we had inconvenienced them. We were utterly polite and we got nothing but terse responses, eye rolls, heavy sighs and disapproving looks. I complimented their elevator and she rolled her eyes.
They don’t give you a remote control for the air conditioning. She set the temperature and confirmed with us the current temperature was acceptable and proceeded to leave the room with it.
The pool is freezing cold. The in-room hot tub requires a days’ notice to use it…what is the point of that? They emphasized in a barking manner that you may not bring ANY plastic garbage into the room.
They charged me a €2 tax that they claimed they could only accept cash for - I had to go to an ATM to get them €2.
We ordered their shuttle to take us to the airport at 3:00am (guess how well that was received?) and they started incessantly calling us at 2:58.
By far the worst, least friendly accommodation experience we had in Sicily.
Anthony
Stayed 1 night in Oct 2025























