4/10 Poor
Lee
Traveled with partner
Dec 7, 2025
First, the staff was unfriendly. When I walked up to the counter I noticed I was not greeted. That happened all 3 times I went to the counter. Second, when I arrived there were no carts to move my luggage and equipment to my room. The desk clerk went to look for them but came back and said he could not find any. So we had to lug equipment and luggage in 3 trips. Third, there was a bug on the ceiling when we woke up the next morning. Went to the front desk and they gave me a broom to sweep the bug down. No insect spray or any assistance. About an hour and a half later, someone came and sprayed the room with insect spray. Other issues are the desk chair was broken and looked well worn past its prime. There was an odor of sulfur or sewage in the hallway. I have to make 2 more trips to Cincinnati in 2026. I will NEVER stay at the property again. I CANNOT recommend this property. I would rather spend more at another property so that I can have a better exit.
Lee
Stayed 2 nights in Dec 2025































