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Holiday Inn Resort Phuket Surin Beach by IHG

4.0 star property
Family-friendly 4-star hotel near Bang Tao Beach

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Photo gallery for Holiday Inn Resort Phuket Surin Beach by IHG

Property amenity
Exterior
2 outdoor pools, sun loungers
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110
  • Place, Surin Beach
    ‪1 min drive‬
  • Place, Pansea Beach
    ‪1 min drive‬
  • Place, Bang Tao Beach
    ‪1 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪32 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Room amenity

Family Room, Multiple Beds

  • 603 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds (Family Room)

Premium bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds (Family Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

7.4 out of 10
Good
(9 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Choeng Thale

Close to the beach.Within a 15-minute walk of the hotel, you'll find Bang Tao Beach and Surin Beach. Pansea Beach and The Plaza Surin are also within half a mile (1 km).

What's nearby

  • Surin Beach - 1 min drive - 0.3 miles
  • Pansea Beach - 1 min drive - 0.3 miles
  • The Plaza Surin - 1 min drive - 0.3 miles
  • Bang Tao Beach - 1 min drive - 0.5 miles
  • Laem Singh Beach - 3 min drive - 1.5 miles

Getting around

  • Phuket Intl. Airport (HKT) - 40 min drive

Restaurants

  • ‪Tom-Zab - ‬9 min walk
  • ‪Wagyu Steakhouse - ‬6 min walk
  • Pool Bar
  • ‪d Thai Restaurant - ‬3 min walk
  • ‪Khun Yaa - ‬7 min walk

About this property

Holiday Inn Resort Phuket Surin Beach by IHG

Family-friendly 4-star hotel near Bang Tao Beach
Holiday Inn Resort Phuket Surin Beach by IHG offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness center, and a children's pool. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a library, and a complimentary children's club are also featured at the family-friendly Holiday Inn Resort Phuket Surin Beach by IHG. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Choeng Thale hotel.

  • 255 guestrooms or units
  • 4 levels
  • 4 buildings
  • 4 dining venues
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Holiday Inn Resort Phuket Surin Beach by IHG offers 255 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include sports massages, Thai massages, facials, and body scrubs.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 600 for adults and THB 300 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Library
  • Playground
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: THB 4000
  • Christmas Eve (December 24) Gala Dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: THB 5000
  • New Year's Eve (December 31) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Frequently asked questions

How close is Holiday Inn Resort Phuket Surin Beach by IHG to the airport?

Holiday Inn Resort Phuket Surin Beach by IHG is 14.1 mi (40-min drive) away from the Phuket Intl. Airport (HKT) airport, the closest popular airport to the property.

Does Holiday Inn Resort Phuket Surin Beach by IHG have an airport shuttle?

Holiday Inn Resort Phuket Surin Beach by IHG offers an airport shuttle 24 hours a day, on request, for a charge of THB 1300 per vehicle, one-way.

How close is Holiday Inn Resort Phuket Surin Beach by IHG to the beach?

This hotel is a short 15-minute walk from Bang Tao Beach and 6-minute walk from Surin Beach. Don't forget your sunscreen!

Does Holiday Inn Resort Phuket Surin Beach by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Resort Phuket Surin Beach by IHG, but buffet breakfast is offered for a fee of THB 600 for adults and THB 300 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Holiday Inn Resort Phuket Surin Beach by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Resort Phuket Surin Beach by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Holiday Inn Resort Phuket Surin Beach by IHG?

This hotel offers free self parking.

Does Holiday Inn Resort Phuket Surin Beach by IHG have a pool?

Holiday Inn Resort Phuket Surin Beach by IHG features 2 outdoor pools and a children's pool.

Does Holiday Inn Resort Phuket Surin Beach by IHG have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a poolside location, and pool views.

Does Holiday Inn Resort Phuket Surin Beach by IHG have a spa?

This hotel doesn't have a spa, but it does offer body treatments, Thai massages, and facials.

How close is Holiday Inn Resort Phuket Surin Beach by IHG to downtown Choeng Thale?

Holiday Inn Resort Phuket Surin Beach by IHG is 2.8 mi away from Choeng Thale.

Holiday Inn Resort Phuket Surin Beach by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 113 reviews
Rating 8 - Good. 35 out of 113 reviews
Rating 6 - Okay. 26 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 9 out of 113 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

chi pui

Liked: Cleanliness, staff & service, amenities
Good for families holiday
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Andreas

Liked: Cleanliness, property conditions & facilities
Close to the beach and restaurants, amazing location.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Betina Louise Erebi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff is wonderful, and it’s close to everything you need 😊
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Thiru

The quality of food at breakfast was exceptional. The staff at breakfast was efficient and professional.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay again.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time very relaxing and wonderful staff
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Kannika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good hotel for family that have kids
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Monique Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Central- walking distance to shops, clean, staff friendly and food great. Will definitely be back. Teenage daughter also loved the pool and activities.
Stayed 13 nights in Jun 2025
Verified

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a reasonable price for the area. Service was great, room was comfortable. Many stores nearby including restaurants, 7/11, etc.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located in the best area to access the IconSiam mall and access to the boats.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Quang Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Nadia

Liked: Cleanliness, amenities
Good service
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Brian

Poor attention to detail. Staff not attentive. Hotel allowed to get run down.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Karoline

Liked: Staff & service
Wonderfull stay, very good breakfast buffet. The staff was so Nice and friendly towards our kids. The hotel has a newly renovated restaurant, fitness room, movie theatre, teenage gaming room, beautiful landscape, and clean and simple Roms. However the pool needs renovation!!!
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Sirpa

Liked: Staff & service, room comfort

Nice hotel near the beach. Super good breakfast!

I stayed 3 nights in hotel with my 3 children. Staff was really friendly and helpful. We had a cockroach problem in the first evening, and luckily we had chance to change the room. Rooms were big and ok, little bit aged already. And the smell in the rooms were like cellar smell. Breakfast was super good, many options for everyone. I liked the most fresh fruits and especially those omelets and fried eggs, whitch were made on front of me. Tasted so good! Swimming area was also nice, and not so crowded. We had nice stay!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
old hotel, that need refurbisment. well situated close to town and beach. 90% russians.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities
The shower was not great. We had to ask numerous times for toilet paper and soap refills. The house cleaning was never consistent; one day it was early morning, then the next it was after 18:00. The breakfast was sub-par. They should have more breakfast time items, rather than heavy dinner items on the menu.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Ravichandra

Liked: Cleanliness, staff & service
Good value for money
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Bharti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and well kept property near Surin beach. Rooms and beds are excellent. The pool area is amazing and staff is super friendly . We had awesome time here. Bfast menu is too good with so much variety. The only drawback was that location is far away from city and hard to reach downtown.
Stayed 3 nights in May 2024
Verified

6/10 Okay

George A

Liked: Cleanliness, staff & service
The staff was outstanding and very professional with guess services. The exterior of the property was well maintained.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness
It was great but I had to ask for towels they had forgotten
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

deborah

Liked: Staff & service
Disliked: Cleanliness
The breakfast was the worst out of all the places we stayed in Thailand!
Stayed 3 nights in Mar 2025
Verified

8/10 Good

rodney

😄
Stayed 4 nights in May 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the staff were lovely and very helpful. Taxi rank opposite was a great help! We preferred the rests shops and nightlife in Kamala which was only a 300bht ride. My only complaint is the beds, they felt damp and are lumpy.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Harmony M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Stayed 2 nights in Jun 2024