6/10 Aceptable
Tiffanie Q.
15 abr. 2026
The location was good, you can walk downtown and are close to shops and restaurants. I hesitated to leave negative feedback but I do feel others need to be aware of our situation so they can budget and plan accordingly. After booking we were told we had to pay a fee for our dogs.. I had added the pets during registration but when asked about it later the host said it's possible the system didn’t keep that information when the booking was finalized and payment was processed and that occasionally the platform can miss details like that..In the description it states, "Our prices include all fees. No hidden fees". We were charged a service fee, cleaning fee, and a fee for each dog. In the policies there is no mention of this either. The photos of the backyard are not representative of what it looks like now. No mulch, just dirt and overgrown shrubs. BBQ was dirty. When we arrived the cushions for the furniture were all stacked, the curtains in the kitchen were dirty, and there was no soap in showers and only one dirty roll of toilet paper. The host was responsive and said the crew would drop off items but they did not. He did offer to reimburse me for soap and tp if I submitted a receipt. The carpet needs to be replaced, it was dirty, dark and old. The extra fees were unexpected and so was arriving to a VRBO with one dirty roll of TP, no soap, and a neglected backyard.
Tiffanie Q.
Se hospedó 3 noches en abril de 2026
