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citizenM Chicago Downtown

4.0 star property
4-star hotel near Michigan Avenue

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Photo gallery for citizenM Chicago Downtown

Terrace/patio
Daily buffet breakfast (USD 20.00 per person)
Interior
Room, 1 King Bed, City View | View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(401 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(28 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Omni Chicago Hotel

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  • Pet friendly
  • Free WiFi
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4.6 out of 5, Wonderful, 1,567 reviews
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The price is $279
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About the neighborhood

Chicago

Central Chicago getaway .A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and a 5-minute walk from Michigan Avenue. Millennium Park and Art Institute of Chicago are also within half a mile (1 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 miles
  • Chicago Riverwalk - 2 min walk - 0.1 miles
  • Millennium Park - 5 min walk - 0.3 miles
  • Chicago Theatre - 5 min walk - 0.3 miles
  • Grant Park - 11 min walk - 0.6 miles

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Sweetwater Tavern & Grille - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk
  • ‪Bar Pendry - ‬1 min walk

About this property

citizenM Chicago Downtown

4-star hotel near Michigan Avenue
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Chicago Downtown also features a fitness center, coffee/tea in a common area, and express check-in.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 10 levels
  • Built in 2022
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

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River Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,614 reviews
$186 nightly
The price is $218
Sep 14 - Sep 15
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

How close is citizenM Chicago Downtown to the airport?

CitizenM Chicago Downtown is 13.2 mi (32-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on Sep 22, 2025 start from $190.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Chicago Downtown have an airport shuttle?

Airport shuttle services are not available at citizenM Chicago Downtown.

How close is citizenM Chicago Downtown to the beach?

This hotel is 1.1 mi (9-min drive) from Ohio Street Beach and 2.1 mi (8-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does citizenM Chicago Downtown offer free breakfast?

Free breakfast isn’t provided at citizenM Chicago Downtown, but buffet breakfast is offered for a fee of USD 20.00 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM Chicago Downtown?

No, there is no casino at this hotel, but Bally's Casino Chicago (10-min walk) is nearby.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at citizenM Chicago Downtown?

Free parking is not available at this hotel.

Does citizenM Chicago Downtown have a pool?

CitizenM Chicago Downtown does not have a pool.

Does citizenM Chicago Downtown have a restaurant?

CitizenM Chicago Downtown is home to CanteenM - open 24/7, which features international cuisine.

Does citizenM Chicago Downtown have a spa?

There are no spa services available at this hotel.

How close is citizenM Chicago Downtown to downtown Chicago?

CitizenM Chicago Downtown is 0.7 mi away from Chicago.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2810 out of 3727 reviews
Rating 8 - Good. 582 out of 3727 reviews
Rating 6 - Okay. 178 out of 3727 reviews
Rating 4 - Poor. 74 out of 3727 reviews
Rating 2 - Terrible. 83 out of 3727 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ERICA, Diamond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Within walking distance to nearly everything.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short anniversary get-a-way with the hubs. Perfect for walking, dining, and convenient to the L. Thank you for a great stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Herbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Roderick

Liked: Cleanliness, property conditions & facilities
Amazin!
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos R

Stayed 2 nights in Jun 2025

10/10 Excellent

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The establishment itself is very unique.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Place for Your Chicago Stay!

The rooms were awesome! Very colorful and different from.your ordinary hotel and that is what makes the hotel stand out from others. It is in the heart of the city near most main attractions within walking distance as things such as magnificent Mile, the river walk, and the bean. The rooms are nice and cozy and you can control the room to include all lights ans curtains with the ipad. You can also play the color pattern game on the ipad using rhe bathroom lights as they are LED. The breakfast is amazing ia is 20.00 per day unless you have other specials with your hotel booking. The place waa very clean with a bar that has food and open late hours There are 7 different sitting areas to include lounges and study/meeting rooms. Most of all the front desk and Bar staff were friendly amazing!!
Stayed 1 night in Jun 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
This was my first time staying at this hotel chain. I really enjoyed that everything was touchscreen in the room, the room wasn’t very large however since it was just me it didn’t matter. The shower got really hot which I loved and I had a nice size tv. The room was very clean and the staff was extremely accommodating. I will stay here again!
Stayed 3 nights in May 2025

10/10 Excellent

James Carl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietest hotel I’ve ever experienced. Very fun lobby/bar. Would definitely stay here again!
Stayed 6 nights in Jun 2025

10/10 Excellent

Jenna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a loyal guest @ CitizenM!
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very modern, and I certainly enjoyed staying here. It was downtown, next to attractions, theaters, etc. I would stay there again next time I am in Chicago
Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
It was located near the train and riverwalk. The staff were nice. Hotel was clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jebeh

Traveled with group
Liked: Cleanliness, amenities
The room and hotel staff was phenomenal! We'll definitely be back.
Stayed 1 night in Jun 2025

8/10 Good

Lorrina

Stayed 1 night in May 2025

10/10 Excellent

gabriela p

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

christina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The room was incredibly uncomfortable. My husband had to climb over me to get out of bed and we had to turn sideways to pass each other to get to the bathroom. (We are not large people) then on our first morning, maintenance was banging on our door to test the fire alarms. We were not awake and they refused to come back to allow us time to get out of bed. I wouldn’t stay here again
Stayed 3 nights in Jun 2025

10/10 Excellent

Lourdes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel never fails to impress us. 10/10 hotel. Always clean, nice, and easy.
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

tyleek

Stayed 2 nights in May 2025

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ivonne Ruiz

Stayed 2 nights in Jun 2025

10/10 Excellent

Josiah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great view and great friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Hilda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lexi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025