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Best Western Mountainbrook Inn

2.5 star property
Hotel near Maggie Valley Festival Grounds in Maggie Valley

Choose dates to view prices

Photo gallery for Best Western Mountainbrook Inn

Outdoor pool, pool umbrellas, sun loungers
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets
Free daily full breakfast
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Place, Maggie Valley Gem Mine
    ‪3 min walk‬
  • Place, Maggie Valley Festival Grounds
    ‪14 min walk‬
  • Place, Wheels Through Time Museum
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(19 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(69 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

King Room with Balcony

  • Sleeps 4

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Mountain View, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 4

About the neighborhood

Maggie Valley

In Maggie Valley .Within a 15-minute walk of the hotel, you'll find Maggie Valley Festival Grounds and Stompin' Ground. Also, Wheels Through Time Museum is within 2 miles (3 km) and Cataloochee Ski Area is within 6 miles (10 km).

What's nearby

  • Maggie Valley Gem Mine - 3 min walk - 0.2 miles
  • Fantasy Golf & Game Room - 5 min walk - 0.3 miles
  • Maggie Valley Opry House - 6 min walk - 0.4 miles
  • Maggie Valley Festival Grounds - 14 min walk - 0.8 miles
  • Wheels Through Time Museum - 20 min walk - 1.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 44 min drive

Restaurants

  • ‪Ben’s Backdraft BBQ - ‬11 min drive
  • ‪Maggie's Galley - ‬14 min drive
  • ‪Joey's Pancake House - ‬10 min walk
  • ‪The Swag Country Inn - ‬25 min drive
  • ‪Butts On The Creek - ‬4 min drive

About this property

Best Western Mountainbrook Inn

Hotel near Maggie Valley Festival Grounds in Maggie Valley
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at Best Western Mountainbrook Inn. Free self parking is available.

Smoking is allowed in designated areas at this Maggie Valley hotel.

  • 50 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Smoking in designated areas
Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

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  • Breakfast included
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4.2 out of 5, Very Good, 995 reviews
$58 nightly
The price is $64
Mar 18 - Mar 19
Total with taxes and fees
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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Frequently asked questions

How close is Best Western Mountainbrook Inn to the airport?

Best Western Mountainbrook Inn is 39.4 mi (44-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Mountainbrook Inn?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Best Western Mountainbrook Inn on Mar 18, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Mountainbrook Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Mountainbrook Inn.

Does Best Western Mountainbrook Inn offer free breakfast?

Best Western Mountainbrook Inn offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Mountainbrook Inn?

No, there is no casino at this hotel, but Harrahs Cherokee Casino (23-min drive) is nearby.

What time is check-in at Best Western Mountainbrook Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Mountainbrook Inn?

This hotel offers free self parking.

Does Best Western Mountainbrook Inn have a pool?

Best Western Mountainbrook Inn features an outdoor pool.

Does Best Western Mountainbrook Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Mountainbrook Inn to downtown Maggie Valley?

Best Western Mountainbrook Inn is 0.3 mi away from Maggie Valley.

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Chris

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked from 1/29 to 2/1. Snow was coming to Maggie Valley. So to make it home safe we spent the night and then went home. I called about a refund. They said there was no refund. I will NEVER book another stay with Travelocity or Expedia EVER again. Very disappointed!!
Stayed 3 nights in Jan 2026

6/10 Okay

Walter

Stayed 4 nights in Nov 2025

8/10 Good

Ismaray

Stayed 3 nights in Nov 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fridge was a bit noisy and I heard what seemed to be a slow leak in the back of the toilet. Other than that, it was real nice.
Stayed 1 night in Nov 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a loud neighbor who was sitting outside playing his music, when asked to turn it down he came to our door and pounded on it then he threatened us.
Stayed 3 nights in Sep 2025

6/10 Okay

Jeremiah

Stayed 2 nights in Nov 2025

8/10 Good

Luan Thuy Anh

Stayed 1 night in Nov 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Nov 2025

8/10 Good

Shigetoyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Nov 2025

8/10 Good

Rita

Didn't realize no elevator, but that was my fault. The room was clean. Served the purpose for our over night stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Janna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and helpful. Location was great. The local elk came to breakfast right outside our room.
Stayed 2 nights in Nov 2025

2/10 Terrible

Rachael

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We turned the water on for my childs bath and immediately orange and red liquid came out. We cant seem to get a refund for our stay it was very dirty
Stayed 1 night in Nov 2025

6/10 Okay

adam

Stayed 1 night in Nov 2025

10/10 Excellent

Deanne, Hyannis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, a little worn, but clean and comfortable. The staff was EXCELLENT. Right after checking in, I tried to open the fridge to atore my diabetic mefs. The door was stuck. When I got it open, it came with a little snowfall. The entire freezer compartment was packed with frost. Of course, the bottom half eas warm. I called the front desk & they sent 2 gentleman up right away. Once they saw the ossue, they moved me to a new room right away! The free nr4eakfasts were great. Lot of variety. Eggs with cheese (think mini cheese omelet), sausage, toadt, biscuits, gravy, make-your-own waffles station (choose 1-4 mini waffles). Cereal wirh milk and oatmeal, mini muffins, fresh fruits, coffee & juices. Only thing unavailable was the fresh yogurt station, but plenty to choose. I would stay here again without hesitation.
Stayed 2 nights in Nov 2025

6/10 Okay

Jonathan, Selma

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was in good condition. Nothing special. But clean!
Stayed 2 nights in Nov 2025

8/10 Good

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and the people at the desk were very polite and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherri

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean. The staff is very welcoming. The breakfast was really nice. I would definitely stay here again.
Stayed 1 night in Nov 2025

2/10 Terrible

Larry

Business traveler
Thought i was booking directly with the best western but was thru Hotels.com, the switched the dates for ck in and when i arrived they said it wasn’t till next week my res. Because it was thru hotel.com a 3rd party i was out my entire money i paid. Not happy
Stayed 1 night in Nov 2025

8/10 Good

Loria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, staff was friendly, but room could have been cleaner
Stayed 1 night in Oct 2025

2/10 Terrible

karen

Liked: Staff & service
Disliked: Property conditions & facilities
not like any best western we have stayed in across the united states. definitely needs updating the rooms. The Worst one was in Phoenix AZ. We paid in advance and when we arrived it was in a dangerous drug activity area. three ladies traveling alone would not have been safe and we called the front desk and he would not cancel and refund my money. we never got out of our car.
Stayed 1 night in Oct 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service
The room was ok! Nothing great or special. It is close to main road so unless you sleep through anything or bring a sound machine, you hear traffic all through night. The curtains do not cover entire window to block outside lights, so if you like total dark to sleep, that will not happen. No elevator if on second level. Other than those things, all was good. Beds were comfortable and room clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay if you’re heading to harrahs but don’t want to stay at the casino. Lots of food and shopping options in a quiet little town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms very nice location. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Vance

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Nice for the price. Clean and friendly people who were very helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Check in staff just looked at me when i entered. Didnt stand or greet me. Refridgerator in room was frozen over. Was told they'd defrost it next day. Instead brought a smaller fridge which i agreed was fine. But the maintenance cleaned it with so much sanitizer that we couldnt use it because of the smell. Front desk lady tried to wipe it clear of the smell. Didnt work. Told the front desk man. He just shrugged. Bathroom floor was not clean. Check out morning we had no hot water. Dissapointing stay.
Stayed 4 nights in Oct 2025