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Cheltenham Chase Hotel & Spa

4.0 star property
Enjoy the spa at this 4-star Cheltenham hotel

Choose dates to view prices

Photo gallery for Cheltenham Chase Hotel & Spa

Daily buffet breakfast (GBP 17.00 per person)
Aerial view
Indoor pool, outdoor pool
Couples treatment rooms, hot tub, body treatments, aromatherapy
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪3 min drive‬
  • Place, Prinknash Abbey
    ‪4 min drive‬
  • Place, University of Gloucestershire
    ‪8 min drive‬

Room options

View all photos for Classic King Room

Classic King Room | In-room safe, desk, laptop workspace, blackout drapes

Classic King Room

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Accessible Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Accessible King Room

Classic Accessible King Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Accessible King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Classic Family Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | In-room safe, desk, laptop workspace, blackout drapes

Superior King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Cheltenham

In Cheltenham .Within 6 miles (10 km) of this hotel, you'll find University of Gloucestershire and Cheltenham General Hospital. The Promenade and Kingsholm Stadium are also within 6 miles (10 km).

What's nearby

  • Crickley Hill Country Park - 3 min drive - 2.6 miles
  • Prinknash Abbey - 4 min drive - 2.7 miles
  • Barnwood Arboretum & Park - 5 min drive - 3.8 miles
  • Gloucester Ski and Snowboard Centre - 6 min drive - 5.6 miles
  • University of Gloucestershire - 8 min drive - 4.7 miles

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Wagon and Horses - ‬4 min drive
  • ‪The Old Elm Inn - ‬5 min drive
  • ‪Phoenix Café - ‬8 min drive
  • ‪Hucclecote RFC - ‬5 min drive
  • ‪The BMI Club - ‬5 min drive

About this property

Cheltenham Chase Hotel & Spa

Enjoy the spa at this 4-star Cheltenham hotel
Cheltenham Chase Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 10 meeting rooms are available. Event space at this hotel measures 3272 square feet (304 square meters) and includes conference space. A hot tub, a fitness center, and spa services are also featured at the business-friendly Cheltenham Chase Hotel & Spa. Self parking is free.

This 4-star Cheltenham hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • 3272 sq ft of conference space
  • 304 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cheltenham Chase Hotel & Spa offers 122 accommodations with laptop-compatible safes and hair dryers. 40-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Cheltenham hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 40-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

Does Cheltenham Chase Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Cheltenham Chase Hotel & Spa.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on Mar 29, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cheltenham Chase Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Cheltenham Chase Hotel & Spa, but buffet breakfast is offered for a fee of GBP 17.00 per person. It's available on weekdays from 7 AM to 9:30 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at Cheltenham Chase Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Cheltenham Chase Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Cheltenham Chase Hotel & Spa?

This hotel offers free self parking.

Does Cheltenham Chase Hotel & Spa have a pool?

Cheltenham Chase Hotel & Spa features an indoor pool and an outdoor pool.

Does Cheltenham Chase Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Cheltenham Chase Hotel & Spa have a spa?

This hotel has a spa, which features massages, aromatherapy, and mani/pedis.

How close is Cheltenham Chase Hotel & Spa to downtown Cheltenham?

Cheltenham Chase Hotel & Spa is 0.5 mi away from Brockworth.

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 453 out of 1011 reviews
Rating 8 - Good. 309 out of 1011 reviews
Rating 6 - Okay. 143 out of 1011 reviews
Rating 4 - Poor. 58 out of 1011 reviews
Rating 2 - Terrible. 48 out of 1011 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jordan

Stayed 5 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Jo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous room, and service
Stayed 2 nights in Dec 2025

8/10 Good

Iko

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable suite, great food
Stayed 2 nights in Nov 2025

10/10 Excellent

Clare

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, clean room and facilities. Good breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Louie

Stayed 3 nights in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it last minute booking and no nonsense... room and bed huge, dark quiet and close to reception...
Stayed 1 night in Nov 2025

6/10 Okay

Moneeba

Stayed 1 night in Nov 2025

2/10 Terrible

MITCHELL, BURY ST EDMUNDS

Traveled with family
Disliked: Amenities, property conditions & facilities
DREADFUL STAY FROM START TO FINISH. I WILL NEVER EVER STAY THERE AGAIN.DREADFUL CUSTOMER SERVICE/ AWFUL FOOD/ UNBEARABLE FREEZING SWIMMING POOL/ DREADFULLY HARD UNCOMFORTABLE BEDS / DOUBLE ROOM HOLDING CHARGES APPLIED TO CREDIT CARD & SO IT GOES ON. A FORMAL COMPLAINT HAS BEEN MADE BUT AS YET NOBODY HAS BOTHERED TO PROPERLY SPEAK TO MYSELF FROM THE HOTEL IN QUESTION !!! ,WHICH IM AFRAID THEREFORE SPEAKS VOLUMES !!.
Stayed 2 nights in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Yes all was as we expected very good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fiancé and I spent 2 nights at Cheltenham Chase last weekend. Having read a few mixed reviews I was a little hesitant to book but went ahead and prepared for an underwhelming experience. However my fiancé and I were very pleasantly surprised and honestly our experience significantly exceeded our expectations on a number of levels. The room was a good size, king or super king size bed and comfortable mattress. Clean and basically well equipped. A lovely countryside view whee ref. Looking above the car park. We had 2 evening meals and 2 breakfasts. All delicious and hot. The spa area was clean and not crowded at any point. At times a little busier than others but some very quiet periods. Absolutely loved the pool temperature, and use of the jacuzzi, steam room and sauna. All great temperatures for me. Shower facilities all good. We paid a very reasonable price, a little reduced via a hotel app. Lots of friendly and helpful staff. The only obvious improvements we would have asked for would have been automatic provision of robes, more information in the room regarding meal options and other info about available services and facilities etc and more info offered at the desk as we arrived. Overall a great stay and I’m hoping to set up a membership to be able to use the spa facilities regularly which I found incredibly relaxing 👍
Stayed 2 nights in Nov 2025

6/10 Okay

Lee

Liked: Cleanliness
Room in good condition and regularly serviced. However heating was not working for first day of stay. Staff provided a heater for our room, but the restaurant was also unbearably cold, so much so our first breakfast there was a misery, and we were relieved to leave the room. Quality and variety of food at breakfast was not what we were accustomed to in a 4 star hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Comfy clean room, great spa facilities, good breakfast. Quiet location with lots of parking.
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. Plenty of tea and coffee. Staff at check in were friendly. The only issue we had was the TV kept turning itself on and off. If we were staying longer it would have been an issue.
Stayed 1 night in Nov 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the chaos of the road works!
Stayed 1 night in Oct 2025

10/10 Excellent

Laurence

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accommodate hotel allow us to check in early as we are like arrived from America
Stayed 1 night in Sep 2025

10/10 Excellent

Acv

Stayed 1 night in Nov 2025

8/10 Good

Les

Liked: Cleanliness, staff & service, amenities
Room was nice and big and very clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
The room was lovely and spacious and the bathroom was really clean and a pleasure to use. Holy moly was the bed comfy?! And so big I lost my husband! The only downside I would say was that the water glasses were so very small, when I needed a drink I'd have to fill the glass up 3 times! And also, the tiny nescafe coffee sachets are never a joy, quite the opposite. Investing in some better coffee for the rooms would a huge plus! But the yorshire, absolute beauty! The staff were all so fabulous; helpful, charming, polite and a shining example of the hotel's overall quality. We had a fabulous stay and would absolutely consider staying again.
Stayed 2 nights in Nov 2025

6/10 Okay

stephen

Stayed 2 nights in Oct 2025

8/10 Good

Gary, Woking

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Basic but functional room. Clean and tidy.
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 2 nights in Nov 2025