4/10 Poor
Wayne
Traveled with family
Jun 4, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very run down and not befitting the daily cost associated with the rooms. The complimentary breakfast was extremely limited and the food stale and/or unappealing.
The entire facility has a stale and unpleasant odour. The lobby and first level guest rooms are beside the pool and gym and the smell of chlorine and human perspiration was overwhelming.
The gym and pool areas were very dark and the gym equipment had obviously not been cleaned in a long time.
Our room had a door that would only secure if we were in the room. We could not leave because the door could be opened by simply pushing on the door from the outside.
We observed many apparently homeless and/or addicted/ mentally disturbed citizens on and around the premises. A mental health care team showed up one morning to deal with a disturbed male who had been sitting immediately outside of our room. At 4:30 am we had a man and woman screaming and swearing outside of our bedroom window (parking lot)
Maid service did not show up despite us hanging the maid service requested sign outside our door and then leaving the room for ten hours.
Front counter staff were friendly but obviously in need of the management putting some money into repairs (carpets in hallways are filthy - paint satins are everywhere - parts of the walls have drywall or ripped off - plastic flower displays abound as opposed to real plants.
This hotel is in dire need of proper management and repair. Decay is everywhere.
Wayne
Stayed 2 nights in Jun 2025