4/10 Poor
Ellen
Traveled with family
Oct 19, 2025
Our room was dirty. There were dishes left in the dishwasher that were dirty, and a post it note on the counter that said they were clean. I dont think they added soap or ran it as the door was unlocked. Next, there was no soap at the bathroom sink area, and 4 travel bottles of conditioner. The shampoo bottle in the shower was empty. The shower gel was maybe 1/2 inch left. There were no extra linen in the closet to make up the sofa bed. We had to go back down to the desk and get bedding of which we were given no pillow. After the 2nd day of our stay I thought we would get housekeeping service...well they came and took all our towels and left none. Not one towel. I left a note of the soap we needed and nothing was replaced. They also did not make the bed. I have pictures of everything the way it was left. I stay here every year when we come in town for our family reunion. We were very dissapointed with the appearance of the hotel hallways which were so hot and the carpet looked liked it was never cleaned. Filthy. The matresses were rock hard. The tv in the living room didnt get the same channels as the bedroom. It was just extremely dissapointing and we will not be back next year.
Ellen
Stayed 3 nights in Oct 2025