Comfort Suites Northlake

2.5 star property
Hotel near Northlake Mall in Charlotte

Choose dates to view prices

Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Meeting facility
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    ‪16 min walk‬
  • Concord Mills
    ‪12 min drive‬
  • University of North Carolina at Charlotte
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking

7.8 out of 10
Good
(60 reviews)
  • 527 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Charlotte

North Lake stay.Your stay at this North Lake hotel places you within 3 miles (5 km) of Northlake Mall and Huntersville Family Fitness and Aquatics. North Park Mall and Discovery Place Kids are also within 6 miles (10 km).

What's nearby

  • Northlake Mall - 16 min walk - 0.9 miles
  • Concord Mills - 12 min drive - 9.7 miles
  • University of North Carolina at Charlotte - 12 min drive - 8.7 miles
  • Bank of America Stadium - 13 min drive - 11.6 miles
  • Spectrum Center - 13 min drive - 11.5 miles

Getting around

  • McCullough Station - 10 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬3 min drive
  • ‪Hickory Tavern - ‬13 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Red Robin - ‬3 min drive
  • ‪Red Crab - ‬17 min walk

About this property

Comfort Suites Northlake

Hotel near Northlake Mall in Charlotte
Comfort Suites Northlake offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square meters) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 750 sq ft of conference space
  • 68 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open June 01 and close September 02.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Frequently asked questions

How close is Comfort Suites Northlake to the airport?

Comfort Suites Northlake is 9.9 mi (13-min drive) away from the Concord, NC (USA-Concord Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites Northlake?

As of Aug 19, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Northlake on Aug 24, 2025 start from $90.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites Northlake have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Northlake.

Does Comfort Suites Northlake offer free breakfast?

Comfort Suites Northlake offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Comfort Suites Northlake?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites Northlake?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Comfort Suites Northlake?

This hotel offers free self parking.

Does Comfort Suites Northlake have a pool?

Comfort Suites Northlake features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 8:00 PM.

Does Comfort Suites Northlake have a restaurant?

Comfort Suites Northlake is home to Bob Evans, which features American cuisine.

Does Comfort Suites Northlake have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Northlake to downtown Charlotte?

Comfort Suites Northlake is 8.6 mi away from Charlotte.

Comfort Suites Northlake Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 487 out of 1007 reviews
Rating 8 - Good. 251 out of 1007 reviews
Rating 6 - Okay. 113 out of 1007 reviews
Rating 4 - Poor. 72 out of 1007 reviews
Rating 2 - Terrible. 84 out of 1007 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

kimberly

Liked: Cleanliness, amenities
Stayed 4 nights in May 2025

4/10 Poor

Precious

Disliked: Cleanliness, staff & service, property conditions & facilities
Being a member and having stayed at other choice establishments I just knew that my experience was going to continue to be awesome but unfortunately not at this location. Only reason why I am giving any stars is due to Charlotte, the breakfast attendant who had wonderful customer service and area being clean. Room needed service did not receive or room change, Guests were out by pool loud and smoking marijuana so did not feel comfortable even going out to the pool area, ceiling in room clearly had a previous leak that went un addressed and shower head holder was broken so couldn’t enjoy showering and tub had either red dye or red paint spilled in areas.
Stayed 1 night in May 2025

6/10 Okay

Jeffrey

Traveled with family
Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Regan, whiby

Disliked: Cleanliness, staff & service, property conditions & facilities
In a fairly nice neighbourhood but staff should be a more attentive etc...
Stayed 1 night in May 2025

2/10 Terrible

Phillip

Disliked: Amenities
Locks in both rooms I rented were not locking properly. Parked behind the hotel as I couldn't get one on the sides or front...both days. So much marijuana being smoked right outside the door by 3-4 guys sitting a table my family and I had to hold our breath as not to get high! All day, all the time. Then, the girls / women running up and down the hallway yelling and screaming; one yelling at a man that he was hurting her and before I could get up and to the door they were in a room. Stretchy people, great area. Will NEVER be back to this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and service

Staff was especially helpful and friendly and the breakfast staff did a really great job also keeping up with stuff rooms where nice and comfortable
Stayed 2 nights in May 2025

8/10 Good

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Felicia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under staff for house keeping after two days
Stayed 3 nights in May 2025

10/10 Excellent

Ernika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience

The room was nice and tidy and had a nice aroma to it. It was also very comfortable and pleasant to stay here all the way from NY. The breakfast was amazing, always hot, fresh and fully stocked. I would absolutely recommend this hotel to friends and family. Thanks Comfort!!
Stayed 2 nights in May 2025

2/10 Terrible

John

Stayed 1 night in May 2025

10/10 Excellent

keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to my training class location
Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Property

Would recommend. Good condition + comfortable + good amenities
Stayed 2 nights in May 2025

10/10 Excellent

Delano

Stayed 3 nights in May 2025

8/10 Good

Jacinda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room and friendly staff
Stayed 2 nights in May 2025

2/10 Terrible

jean

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

6/10 Okay

jimeka

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Deagia

Disliked: Staff & service, amenities
It’s okay front desk was a little rude
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my staff and felt safe. The staff were great and facility was clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jimmy

Business traveler, Traveled with partner
Liked: Amenities
Very clean and good presentation. Definitely I will recommend
Stayed 1 night in May 2025

10/10 Excellent

Starasia

Stayed 1 night in May 2025

10/10 Excellent

Saima

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for my needs , clean
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Chad

Stayed 1 night in Apr 2025