The Palmetto Hotel

4.0 star property
4-star hotel near Port of Charleston

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Photo gallery for The Palmetto Hotel

Lobby
Penthouse (Redemption) | Terrace/patio
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Penthouse (Redemption) | Dining room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
194 East Bay Street, Charleston, SC, 29401
  • Waterfront Park
    ‪1 min walk‬
  • Port of Charleston
    ‪3 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

Room options

Deluxe Room, 2 Queen Beds (Bay Street)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(128 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(73 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Charleston

Charleston Historic District stay.At this Charleston Historic District hotel, you'll be well placed to visit Port of Charleston and Charleston City Market, both within a 5-minute walk. College of Charleston and Waterfront Park are also within half a mile (1 km).

What's nearby

  • Waterfront Park - 1 min walk - 0.1 miles
  • Port of Charleston - 3 min walk - 0.2 miles
  • Charleston City Market - 3 min walk - 0.2 miles
  • College of Charleston - 10 min walk - 0.6 miles
  • South Carolina Aquarium - 17 min walk - 0.9 miles

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Carmella's - ‬1 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪The Vendue - ‬2 min walk
  • ‪Church and Union - ‬2 min walk
  • ‪Burwell's Stone Fire Grill - ‬3 min walk

About this property

The Palmetto Hotel

4-star hotel near Port of Charleston
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

  • 45 guestrooms or units
  • 5 levels
  • Meeting rooms
  • English breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

How close is The Palmetto Hotel to the airport?

The Palmetto Hotel is 13 mi (25-min drive) away from the Charleston Intl. Airport (CHS) airport, the closest popular airport to the property.

How much does it cost to stay at The Palmetto Hotel?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at The Palmetto Hotel on Aug 25, 2025 start from $245.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Palmetto Hotel have an airport shuttle?

Airport shuttle services are not available at The Palmetto Hotel.

How close is The Palmetto Hotel to the beach?

This hotel is 11.6 mi (22-min drive) from Front Beach and 8.9 mi (19-min drive) from Sunrise Park Beach. Don't forget your sunscreen!

Does The Palmetto Hotel offer free breakfast?

The Palmetto Hotel offers free English breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at The Palmetto Hotel?

No, there is no casino at this hotel.

What time is check-in at The Palmetto Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Palmetto Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 55 per night.

Does The Palmetto Hotel have a pool?

The Palmetto Hotel does not have a pool.

Does The Palmetto Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Palmetto Hotel have a spa?

There are no spa services available at this hotel.

How close is The Palmetto Hotel to downtown Charleston?

The Palmetto Hotel is 0.3 mi away from Charleston.

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 618 out of 777 reviews
Rating 8 - Good. 93 out of 777 reviews
Rating 6 - Okay. 41 out of 777 reviews
Rating 4 - Poor. 16 out of 777 reviews
Rating 2 - Terrible. 9 out of 777 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM, Fort Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed hotel. Friendly staff. Perfect breakfast options for us. Centrally located to everything we wanted to do.
Stayed 3 nights in Aug 2025

10/10 Excellent

John, Bellerose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Stacy

Stayed 2 nights in May 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2025

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and rooms are finished nicely. I was disappointed to be charged a resort fee as I thought that was included in Expedia pricing. But hotel staff were very nice in explaining that
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles John

Great experience. Ice maker didn’t work but other than that it was awesome.
Stayed 3 nights in May 2025

10/10 Excellent

Timothy, ROCHESTER

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Cindy, Johnston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palmetto Hotel is lovely and the staff welcoming. Their attention to detail and extra touches made our stay extra pleasant. The location of the hotel is great too. I would highly recommend staying here if you are visiting Charleston.
Stayed 1 night in May 2025

6/10 Okay

kasie

Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful hotel and walking distances to many attractions in the city. Staff did the minimum for room cleaning and didn’t restock fridge. Also, employees seemed put out when you asked for anything.
Stayed 4 nights in May 2025

10/10 Excellent

Asia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immaculate vibes

Absolutely LOVE this hotel. The vibe was immaculate, service, bar, breakfast… everything is just perfect!
Stayed 2 nights in May 2025

10/10 Excellent

Estonna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel. Very convenient to all the streets of Charleston. I noticed our room had not been vacuumed on my side of the bed but when I spoke with the house keeping manager she said we vacuum ALL rooms and I said well I don’t have a pet 💩or have been eating sunflower seeds. She repeated the we vacuum so I said forget it and didn’t bother to let them correct the problem.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela, Newbury Park

Stayed 1 night in May 2025

10/10 Excellent

Katharine

Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southern charm

Thank you for an amazing stay at Palmetto! It was such a beautiful boutique hotel. We loved it! It have such southern charm and vibes. Loved the decor inside, especially the chandelier! There was a bar with a super awesome bartender who served great drinks! We got checked in and our room was lovely and spacious. Bathrooms were huge and the shower was perfect! Bed was super comfortable! In the morning we had fresh juice and drinks and although we only stayed one night we absolutely loved it. It’s also in a perfect location so close to everything !
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palmetto

It was a nice hotel carpet needed to be cleaned for the price we paid. But overall a nice hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Stewart, Columbus

Disliked: Amenities, property conditions & facilities
Growing tired looking; carpets dirty, lobby furniture worn and stained, etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Charlestown option

Great location and very comfortable. Breakfast was delightful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Excellent service and good breakfast.
Stayed 2 nights in Apr 2025

8/10 Good

Claudette

Liked: Property conditions & facilities
It was lovely. Wonderful shower, comfortable bed. Very clean
Stayed 1 night in Apr 2025

2/10 Terrible

Vanessa

Traveled with partner
Asked for breast milk to be stored in freezer and was stored in fridge and will not be frozen for my flight.
Stayed 2 nights in Apr 2025

4/10 Poor

Alex

Disliked: Property conditions & facilities
We loved location but didn’t love that the electricity went out, there were no options but to go to our car to charge our phones, we never got offered a refund or
Stayed 2 nights in Apr 2025

8/10 Good

Marjorie

Liked: Staff & service
It’s ok. Could use a deep clean and our room had a view of a roof but it was in a great location. Power went out for about two hours one night we were there; that was interesting. Room small, no luggage cradle, no iron, but they had a steamer. Hair dryer terrible/cheap, they should upgrade those. Shower area was ok, but the shower head not practical, low water pressure. Bed was not good, too soft, caved in in the center. Terrible pillows. For the price I don’t think I’d stay here again and will try another place.
Stayed 2 nights in Apr 2025