2/10 Terrible
Humaira
Traveled with partner
Sep 2, 2025
Terrible experience. We have stayed at so many hotels this summer due to family and work trips and this hotel was the worst. Especially because we had made reservations a day in advance, driven five hours to get here, and walked into a broken down room. Refrigerator not working. Wires laying around to trip me on purpose. Coffee maker useless because the coffee packets are the wrong kind. Also, terrible coffee taste. Carpets smelled. Bed sheets were clean. Tv worked. Bathroom was clean. Everything seemed raggedy. We called down as soon as we checked in and main desk was not worried or helpful. Said they were fully booked so couldn’t move us into a different room. Offered a 15% discount after talking to the manager and a change of room for the next day (that never happened). I’m still angry at myself for not driving off to another hotel but 9 month pregnant lady here couldn’t move and fell asleep on the clean sheets and spent every waking hour outside.
Super disappointing, frustrating, and disrespectful hotel. Additionally, if you’re looking for quiet - know that the pool is loud. Breakfast buffet in the morning was okay. Not returning here ever again. They need to apologize to us for being courteous through this whole situation.
Humaira
Stayed 2 nights in Aug 2025