8/10 Bueno
Mary Beth F.
7 feb. 2026
Le gustó: Limpieza
The host was excellent in communicating and the unit was just as presented in the description. Our stay was extremely comfortable/enjoyable except for one thing. We considered the shuttle as a very important amenity when deciding on our rental. This turned out to be a great disappointment. When boarding the shuttle in the morning at 8:00, we inquired on return service. We were assured that the shuttle would run until the slopes closed. At 6:00 pm we began our wait for the shuttle at the designated pickup area. We waited for two long, cold hours before arranging for our own private transportation back to the condo. We were scared, hungry, cold, desperate and very concerned for the members in our party. The number provided for the shuttle and questions relating thereto proved no help. We were promised shuttles in 5 or 10 minutes throughout this ordeal. We understand that the snow caused difficulty with this service, but snow is Seven Springs business! When advertising the shuttle as an amenity, it should be a reality. The shuttle service failed us and left us extremely vulnerable to the elements and scared for our safety.
Mary Beth F.
Se hospedó 3 noches en enero de 2026
