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Hotel Baía Cristal Beach & Spa Resort

4.0 star property
4-star beach hotel near Carvoeiro Beach

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Photo gallery for Hotel Baía Cristal Beach & Spa Resort

Overlooking the sea, this charming town features white buildings with red-tiled roofs, set against a dramatic cliff backdrop.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Gym
  • Spa

Explore the area

View in a map
Vale De Centeanes-Praia Do Carvoeiro, Lagoa, 8400-525
  • Carvoeiro Beach
    ‪20 min walk‬
  • Benagil Beach
    ‪4 min drive‬
  • Marinha Beach
    ‪7 min drive‬
  • Faro (FAO-Faro Intl.)
    ‪50 min drive‬

Room options

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About the neighborhood

Lagoa

Seaside stay .Within 3 miles (5 km) of this Lagoa hotel, you'll find Carvoeiro Beach and Benagil Beach. Marinha Beach and Slide and Splash Water Park are also within 6 miles (10 km).

What's nearby

  • Vale Centeanes Beach - 3 min walk - 0.2 miles
  • Carvoeiro Beach - 20 min walk - 1.1 miles
  • Benagil Beach - 4 min drive - 1.9 miles
  • Marinha Beach - 7 min drive - 3.0 miles
  • Rocha Beach - 20 min drive - 8.9 miles

Getting around

  • Silves Station - 17 min drive
  • Faro Intl. Airport (FAO) - 51 min drive

Restaurants

  • ‪Sky Bar@Tivoli - ‬7 min walk
  • ‪Tropical-Helders - ‬11 min walk
  • ‪O Stop - ‬6 min walk
  • ‪Boneca Bar - ‬14 min walk
  • ‪Earth Shop & Café - ‬14 min walk

About this property

Hotel Baía Cristal Beach & Spa Resort

4-star beach hotel near Carvoeiro Beach
Hotel Baía Cristal Beach & Spa Resort offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

Event space at this hotel measures 22 square feet (2 square meters) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Hotel Baía Cristal Beach & Spa Resort. Self parking is free.

This 4-star Lagoa hotel is smoke free.

  • 121 guestrooms or units
  • 3 levels
  • 3 buildings
  • 22 sq ft of conference space
  • 2 sq m of conference space
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Baía Cristal Beach & Spa Resort offers 121 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to furnished balconies. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Lagoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Thai massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (EUR 4.50 per hour)

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 57.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: EUR 4.50 per hour (rates may vary)
  • In-room safe fee: EUR 2.50 per night
  • Rollaway bed fee: EUR 57.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baía Cristal Beach
Baía Cristal Beach Carvoeiro
Hotel Baía Cristal Beach Resort
Hotel Baía Cristal Beach Resort Carvoeiro

Frequently asked questions

How close is Hotel Baía Cristal Beach & Spa Resort to the airport?

Hotel Baía Cristal Beach & Spa Resort is 11.7 mi (23-min drive) away from the Portimao (PRM) airport, the closest popular airport to the property.

Does Hotel Baía Cristal Beach & Spa Resort have an airport shuttle?

Airport shuttle services are not available at Hotel Baía Cristal Beach & Spa Resort.

How close is Hotel Baía Cristal Beach & Spa Resort to the beach?

This hotel is a short 4-minute walk from Vale Centeanes Beach and 1 mi (5-min drive) from Carvoeiro Beach. Don't forget your sunscreen!

Does Hotel Baía Cristal Beach & Spa Resort offer free breakfast?

Hotel Baía Cristal Beach & Spa Resort does not offer free breakfast.

Is there a casino at Hotel Baía Cristal Beach & Spa Resort?

No, there is no casino at this hotel, but Algarve Casino (20-min drive) is nearby.

What time is check-in at Hotel Baía Cristal Beach & Spa Resort?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Baía Cristal Beach & Spa Resort?

This hotel offers free self parking.

Does Hotel Baía Cristal Beach & Spa Resort have a pool?

Hotel Baía Cristal Beach & Spa Resort features an indoor pool, an outdoor pool, and a children's pool.

Does Hotel Baía Cristal Beach & Spa Resort have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Baía Cristal Beach & Spa Resort have a spa?

This hotel has a spa, which features Thai massages, facials, and aromatherapy.

How close is Hotel Baía Cristal Beach & Spa Resort to downtown Lagoa?

Hotel Baía Cristal Beach & Spa Resort is 0.2 mi away from Vale de Centianes.

Hotel Baía Cristal Beach & Spa Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 142 out of 461 reviews
Rating 8 - Good. 198 out of 461 reviews
Rating 6 - Okay. 78 out of 461 reviews
Rating 4 - Poor. 29 out of 461 reviews
Rating 2 - Terrible. 14 out of 461 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Prafulkumar

Stayed 1 night in Oct 2023

10/10 Excellent

Alexandria June

Traveled with family and small children
Liked: Staff & service, amenities
Second time staying here and we love it. Staff are lovely. Views are incredible. Only slight issue is there were ants in the kitchen
Stayed 7 nights in Oct 2023

8/10 Good

Dolores, Canonsburg

Traveled with partner
Liked: Staff & service, property conditions & facilities
The main thing we did not like was the wall outside our room was covered in black bugs, that came into the room when you opened door. We mentioned that to management. When we came back to room we found a can of bug spray? Otherwise, pool area was great. Lovely view.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities

Beautiful beach stay, just needs rooms deep cleand

A wonderfully quiet, safe, and overall good stay. Big buffet breakfast included was delicious, staff was friendly. Only thing keeping it from getting a perfect score is the mold in the bathroom tiles, very uncomfortable beds, and the sofa stain (or at least I hope it was soda) on the ceiling of the room.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

EFFAT

Disliked: Staff & service
The was a problem with checking they gave us a room in the old part with No view and no elevator had to climb the steps with our luggage and had a really bad start my wife started crying and couldn’t sleep next morning we begged for a good room they finally gave us a different room in the newer section and wasted time to check in again the room was much better but never forget the start Thank you and regards
Stayed 5 nights in Sep 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities

It was alright

It was basic. Beds not too great, sheets thin and pillows not great. The pool is nice, the breakfast decent. It has free parking. No swimming beaches nearby, and the Benagil caves are now closed.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to stay again

We really enjoyed our stay at Baía Cristal! The location can’t be beat, as it is just a short walk from Centianes beach and the start of the seven hanging valleys trail. Walking the other direction will take you to algar seco and Carvoeiro. Breakfast is included, while not the most inspiring it will provide something for everyone. The real appeal at breakfast is watching the little gray cat play with olives on the pool deck. Rooms are nice, plenty of room to spread out, hangers, a small fridge, and even a sitting area to look out at the water. Some areas of white paint could use a scrub or another layer of paint, but for an ocean view at this price i can deal. We didn’t try the pool, hot tub, or spa, but they looked great.
Stayed 3 nights in Sep 2023

2/10 Terrible

supannee

Stayed 1 night in Aug 2023

8/10 Good

Abby

Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Aug 2023

8/10 Good

Paul

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Just a pleasant stay.
Stayed 8 nights in Aug 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had a really enjoyable six-night stay Hotel Baia Cristal. The pool area was a good size and there were plenty of sun loungers to choose from. More moveable umbrellas may help for those who want to stay out of the sun in the afternoon! Our Superior Double room was of a very high standard and was overlooking the pool area, with a shaded balcony after 4pm. Breakfast was great and had plenty of choice to suit everyone in our party. It is a 20 minute downhill walk from the hotel to the centre and plenty of restaurants and bars. Taxi cost around 5 euros to come back up the hill. The only slight downside was the lack of staff in the bar/pool area and it did sometimes mean quite a wait to be served for lunch/drinks. The staff that were working were very helpful and friendly. All in all, I would definitely recommend this hotel and would certainly stay again.
Stayed 6 nights in Jul 2023

2/10 Terrible

ROHIT

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very poor maintained rooms , washroom door doesn’t lock, bed broke while someone had been sleeping on it and the electric switches were coming out of the wall.
Stayed 2 nights in Jul 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here! Staff was friendly and helpful, bar and breakfast options were delicious, rooms were nice!
Stayed 1 night in Jul 2023

8/10 Good

Karyn

Liked: Cleanliness, staff & service, room comfort

Great place!

Great location. Clean but dated. Very comfortable room.
Stayed 3 nights in Jul 2023

6/10 Okay

Angela, Binbrook

Traveled with partner
While our room was clean, the common areas of the property were not as clean as expected. Some of the staff were not very friendly, although we did meet a few staff members who were friendly. Some of the pool loungers were in need of repair or replacing. We paid for an ocean view but had a view of a dirty rooftop before the actual ocean view. For the price we paid, we stayed in much nicer hotels for less while on our trip.

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Afronation getaway

Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay! It’s a quiet place away from the noise of the bigger cities. The cliffs are great for hiking and the beach down the road is great and an easy walk! The staff is wonderful and super accommodating!
Stayed 2 nights in May 2023

2/10 Terrible

Richard

Traveled with family
Disliked: Staff & service, property conditions & facilities
Our suite had a nice view with awful sulphuric smell. They sent housekeeper to spread some disinfectant which masked didn’t eliminate the odor. They said sorry BUT didn’t offer to change rooms, a drink nothing. I am lifetime Marriot platinum guest attitude & service is important to us.
Stayed 1 night in May 2023

10/10 Excellent

Nathan

Stayed 2 nights in May 2023

10/10 Excellent

Jasmeen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay. would come back again.

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Hotel is in a good quiet location close to Carvoeiro and other beach attractions in the area. Easy parking and in good conditions althought some areas would need renovations. Pool is nice and kept clean. Superior room was recently renovated and of a good size with balcony/ side seaview. Restaurant is probably the area that would benefit of some improvements on quality and variety at breakfast and dinner.
Stayed 3 nights in May 2023