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Hotel Puertas De Cartagena

3.0 star property
3-star hotel near Clock Tower

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Photo gallery for Hotel Puertas De Cartagena

Reception
Interior entrance
Triple Room | Minibar, in-room safe, soundproofing, iron/ironing board
Hallway
Quadruple Room | Bathroom | Shower, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, iron/ironing board

Triple Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, iron/ironing board

Quadruple Room

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Cartagena

Cartagena Walled City stay.Within a 15-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Cartagena de Indias Convention Center. Santo Toribio Church and Iglesia de Santo Toribio de Mangrovejo are also within half a mile (1 km).

What's nearby

  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.4 miles
  • Bolivar Square - 8 min walk - 0.5 miles
  • Bocagrande Beach - 3 min drive - 1.3 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Los Tacos Del Gordo - ‬2 min walk
  • ‪Restaurante Carmen - ‬1 min walk
  • ‪Mistura - ‬1 min walk
  • ‪Cafe De La Mañana - ‬2 min walk
  • ‪Townhouse Rooftop - ‬1 min walk

About this property

Hotel Puertas De Cartagena

3-star hotel near Clock Tower
Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Hotel Puertas De Cartagena.

This 3-star Cartagena hotel is smoke free.

  • 12 guestrooms or units
  • 2 levels
  • Built in 2006
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Puertas De Cartagena offers 12 air-conditioned accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers and hair dryers. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle up to 1 km
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • Free manager's reception

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

Room amenities

Entertainment

  • 43-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Puertas De Cartagena

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 80000 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 80000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puertas
Hotel Puertas De Cartagena
Puertas De Cartagena
Hotel Puertas Cartagena
Puertas Cartagena
Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel
Hotel Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel Cartagena

Frequently asked questions

How close is Hotel Puertas De Cartagena to the airport?

Hotel Puertas De Cartagena is 4 mi (18-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

Does Hotel Puertas De Cartagena have an airport shuttle?

Airport shuttle services are not available at Hotel Puertas De Cartagena.

How close is Hotel Puertas De Cartagena to the beach?

This hotel is 1.7 mi (9-min drive) from Bocagrande Beach and 3 mi (14-min drive) from Marbella Beach. Don't forget your sunscreen!

Does Hotel Puertas De Cartagena offer free breakfast?

Hotel Puertas De Cartagena offers free cooked-to-order breakfast every day from 7 AM to 10 AM.

Is there a casino at Hotel Puertas De Cartagena?

No, there is no casino at this hotel, but Rio Cartagena Casino (9-min drive) is nearby.

What time is check-in at Hotel Puertas De Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Puertas De Cartagena?

Free parking is not available at this hotel.

Does Hotel Puertas De Cartagena have a pool?

Hotel Puertas De Cartagena does not have a pool.

Does Hotel Puertas De Cartagena have a spa?

There are no spa services available at this hotel.

How close is Hotel Puertas De Cartagena to downtown Cartagena?

Hotel Puertas De Cartagena is 0.2 mi away from Cartagena.

Reviews

Hotel Puertas De Cartagena Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities
Rating 10 - Excellent. 30 out of 104 reviews
Rating 8 - Good. 51 out of 104 reviews
Rating 6 - Okay. 15 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

Reviews

10/10 Excellent

Katherine s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location right in the middle of town. Staff was very helpful and supportive
Stayed 5 nights in Oct 2019

4/10 Poor

Stephen, Uk

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.
Stayed 4 nights in Jan 2020

8/10 Good

shelley

Liked: Staff & service, room comfort

Central Historic Cartagena

Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very celan, confortable bed, Great location, the breakfast was good
Stayed 4 nights in Aug 2019

8/10 Good

grecia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Everything was fine. Nice staff good location..........
Stayed 2 nights in Feb 2019

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint

Excellent customer service for late night check in.
Stayed 1 night in Jan 2019

8/10 Good

Dean, Panama

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Convenient location a plus but more minuses

This very old structure converted to a hotel is located walking distance to many old city attractions. We had to pay for our entire stay before given our room so I guess the day lady at the desk didn't feel the need to be friendly after that (not even a goodbye when we left). Our small groundfloor room had a huge window (some may think as a plus but we kept curtain closed 24hr) overlooking the patio area where free breakfast is served. Breakfast choices are minimal but we enjoyed the daily fresh fruit & banana? bread. One night there was a long heavy downpour and raindrops came falling onto our pillows - we thought it was funny but some may not. We've stayed at the Ritz & other top brand hotels but we're also tent campers. If you're a camper you'll do fine if you're a Ritz kind of person stay away.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place down town

Very nice set up great. Close to everything ..................,,,,,,,,,,,,,
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in May 2018

10/10 Excellent

Luz, EEUU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower is with mod
Stayed 7 nights in May 2018

10/10 Excellent

Pedro, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location to Walk the Old City

My wife and I had a great experience. The hotel offers a great breakfast with fresh cut fruit, traditional home-made arepas and delicious Colombian coffee. The hotel is located half a block from a supermarket if you want to keep get some quick snack or even for a cheap dinner, it is very convenient. Also, it is located walking distance from many historic places such as churches. museums, nice restaurants, plazas, pubs, etc. Everything of the old city is walking distance. The bed is very comfortable and the hotel is also very quiet so you can rest well.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
The hotel was comfortable. They were very nice to let me check-in before the usual check-in time. The staff were friendly and accommodating. I just feel that it was a little too pricey for what I got.
Stayed 2 nights in Dec 2017

6/10 Okay

Warren G, San Francisco

Liked: Cleanliness
Disliked: Room comfort

Great location, basic clean rooms,

Simple, basic guesthouse in a great location in the walled city. Friendly staff speaks no English. Room was clean but uncomfortable. WiFi worked great. Shower not so good. Room very small - not even a chair to sit in. Staff was very helpful when I lost key to the safe. Hotel is OK for the price.

2/10 Terrible

Michael, Texas

Disliked: Cleanliness, property conditions & facilities, room comfort

Messed up the reservation

We were supposed to stay at this hotel in Centro. However they messed up the reservation and did not have our 2 rooms available. So they pawned us off to a sister hotel. A sister hotel on the outskrits of Getsamani. A sister hotel with a room right on the street. A sister hotel with a 24 hour marching band. I felt like I was a character in the movie Hostel. We also lost 2 hours of our final day in CTG due to the fiasco.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice, clean customer friendly hotel located near shops, supermarket, restaurants and money exchange posibilities.

10/10 Excellent

Ricardo, Hayward,CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in colonial Cartagena

The hotel itself was beautiful,I really got the old Cartagena feel.The food was delicious.The only thing I would complain about is that some of the staff was a bit rude except the boy who took our bags to our rooms he was excellent.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Excellent location! Staff was friendly and helpful!

10/10 Excellent

Jay, Whistler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great introduction to Cartagena.

Arrived fairly late to the hotel, but was greeted by a very nice man who took the time to point out some sights of interest on a map. Then toured me through room. Nice touch was a mini fridge in the room with cold agua and cerveza which I took full advantage of. Room was comfortable and large. The breakfast that was included in the morning was a great start to the day. Little to no English spoken by the staff so it helped to know a little Spanish to get by.

8/10 Good

Cecilia & Marc, Toronto, Canada

Liked: Cleanliness, room comfort

Nice, small, great location

The hotel is just prefect for those interested in walking around the old city. There are many fantastic restaurants, museums and plazas nearby. The action is within walking distance. Breakfast is nice and simple, we asked for a larger room which was just fine for what we were looking for, very clean and quiet. Everyone at the hotel is helpful and friendly.