Hotel Cartagena Premium

3.5 star property
3.5-star hotel near Bocagrande Beach

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Photo gallery for Hotel Cartagena Premium

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Breakfast, lunch and dinner served
Minibar, in-room safe, free WiFi, bed sheets
Exterior

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Bocagrande Av. San Martín #11-113, Frente a la Base Naval, Cartagena, Bolivar, 130001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Plaza Bocagrande Commercial Center
    ‪2 min walk‬
  • Place, Rio Cartagena Casino
    ‪17 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪33 min drive‬

Room options

Single Room

  • Beach view
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room

  • Beach view
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Triple Room

  • Beach view
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Standard Quadruple Room

  • Beach view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Cartagena

Bocagrande stay.A stay at this Bocagrande hotel places you steps from Plaza Bocagrande Commercial Center and within a 5-minute walk of Bocagrande Beach. Also, Hospital Naval de Cartagena is within half a mile (1 km) and Malecón Bahía de las Ánimas is within 2 miles (3 km).

What's nearby

  • Bocagrande Beach - 2 min walk - 0.1 miles
  • Plaza Bocagrande Commercial Center - 2 min walk - 0.1 miles
  • Rio Cartagena Casino - 17 min walk - 0.9 miles
  • Walls of Cartagena - 9 min drive - 0.9 miles
  • Cartagena de Indias Convention Center - 13 min drive - 1.1 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 11 min drive

Restaurants

  • ‪51 Sky Bar - ‬2 min walk
  • ‪Crepes & Waffles - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Morena Marisqueria - ‬8 min walk
  • ‪7 Cielos - ‬4 min walk

About this property

Hotel Cartagena Premium

3.5-star hotel near Bocagrande Beach
Hotel Cartagena Premium offers its guests an outdoor pool, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 2099 square feet (195 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and a picnic area are also featured at Hotel Cartagena Premium. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cartagena hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 22 levels
  • Meeting rooms
  • 2099 sq ft of conference space
  • 195 sq m of conference space
  • Built in 2009
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Cartagena Premium offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: COP 12,000 for adults and COP 12,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cartagena Premium

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 12000 for adults and COP 12000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cartagena Premium
Cartagena Premium Hotel
Hotel Cartagena Premium
Hotel Premium Cartagena
Hotel Cartagena Premium Hotel
Hotel Cartagena Premium Cartagena
Hotel Cartagena Premium Hotel Cartagena

Frequently asked questions

How close is Hotel Cartagena Premium to the airport?

Hotel Cartagena Premium is 4.6 mi (11-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

Does Hotel Cartagena Premium have an airport shuttle?

Airport shuttle services are not available at Hotel Cartagena Premium.

How close is Hotel Cartagena Premium to the beach?

This hotel is a short 3-minute walk from Bocagrande Beach and 1.7 mi (8-min drive) from Castillo Grande Beach. Don't forget your sunscreen!

Does Hotel Cartagena Premium offer free breakfast?

Free breakfast isn’t provided at Hotel Cartagena Premium, but buffet breakfast is offered for a fee of COP 12000 for adults and COP 12000 for children. It's available every day from 6:30 AM to 9 AM.

Is there a casino at Hotel Cartagena Premium?

No, there is no casino at this hotel, but Rio Cartagena Casino (16-min walk) is nearby.

What time is check-in at Hotel Cartagena Premium?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at Hotel Cartagena Premium?

This hotel offers free self parking.

Does Hotel Cartagena Premium have a pool?

Hotel Cartagena Premium features an outdoor pool.

Does Hotel Cartagena Premium have a restaurant?

Hotel Cartagena Premium is home to Restaurante, which features Spanish cuisine.

Does Hotel Cartagena Premium have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Cartagena Premium to downtown Cartagena?

Hotel Cartagena Premium is 1 mi away from Cartagena.

Hotel Cartagena Premium Reviews

Reviews

5.2
Rating 10 - Excellent. 22 out of 247 reviews
Rating 8 - Good. 39 out of 247 reviews
Rating 6 - Okay. 60 out of 247 reviews
Rating 4 - Poor. 55 out of 247 reviews
Rating 2 - Terrible. 71 out of 247 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Arthur

Great staff and food was excellent
Stayed 3 nights in Jun 2023
Verified

4/10 Poor

Claudia

Liked: Cleanliness
The pictures on the website does not reflect how uncomfortable are the rooms, particularly the bed and bedlining. The breakfast was not only poor and limited but also the bread had mold spores.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) We rented two rooms. When we checked in, one room we and maintaince could not get in. The other had black mold in the bathroom. We got two new rooms 2) Second set of rooms, both had black mold. We pointed this out to the staff, who refused to refund our money for the stay, so we could go someplace reasonable. 3) When checking out, I found $ 660 had been STOLEN from me and my wifes clothing left in the room by the cleaning staff, as well as her headphones. We reported this to the company. No action was taken. Note: I have NEVER left a negative review like this before. I am very flexible. This is just impossibly bad.
Stayed 5 nights in Mar 2023
Verified

4/10 Poor

Clara B

Disliked: Cleanliness, room comfort
La atención de las recepcionistas y del personal en general Excelente!! El aseo en la habitación muy deficiente, hongos en el baño, entre las tabletas y en la cortina; manchas en el piso de la habitación que con buen aseo se pudieron retirar, en el balcón no realizaban limpieza. Muy incómodo el lugar del inodoro para personas de gran tamaño. Las perillas de la ducha en mal estado y con mucho hongo Ruido por turbinas que se encuentran en la parte de afuera del hotel (vecinos). Poco espacio para almacenaje de equipaje La cama y las mesitas de noche son en cemento y con baldosa Las toallas deterioradas No hay sitio para el tema de trabajo (mesa en la habitación o recinto externo) Lo que pagó la estadía en el hotel fue: 1. la Vista del atardecer "espectacular". 2. el talento humano "excelente"
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

imre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nagyon jo helyen van az etelek haziasak es nagyon finomak helyi konyha van boseges nem nagy valasztekban de ami van eleg , szemelyzet segitokesz kedves aranyos meg voltam elegedve
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

Susana

Liked: Cleanliness, staff & service
El primer día medio tocaron la puerta a las 8am (domingo) estaba aún medio dormida y me abrieron la puerta.. "verificando si estaba ocupada la habitación" El colmo!
Stayed 1 night in Feb 2023
Verified

4/10 Poor

alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo

Habitación sin nevera baño muy pequeño
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Merlin Josué

Liked: Cleanliness
Es un hotel 2.5 estrellas como lo dice la reseña, el baño es difícil de entrar, una persona de 1.60 mts le pegan las rodillas contra la pared y debe sentarse de lado.
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Edgardo

Disliked: Staff & service, amenities, property conditions & facilities
Run down, beds are hard, bathroom is in bad condition, front desk slow
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities
Genial
Stayed 1 night in May 2022
Verified

2/10 Terrible

Mario

Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever stay away
Stayed 10 nights in Apr 2022
Verified

10/10 Excellent

Yehin Fabian

Liked: Staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Mar 2022
Verified

2/10 Terrible

walter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like anything about the property it was old and needed a lot of work and renovation s terrible service .the a.c systems were old and didnt work had to switch rooms twice because of that.maid service was terrible they wouldnt give you clean towels hen asked an essential thing.i give this property a bad review would not recommend it to anyone.
Stayed 7 nights in Mar 2022
Verified

6/10 Okay

Heriberto

The place was okay I was expecting something else though the customer service was a little bit off and that's why I left after 3 days there
Stayed 7 nights in Mar 2022
Verified

2/10 Terrible

Giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mai piú

Espperienza orribile
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Carlos A

Liked: Staff & service, property conditions & facilities, room comfort
Bien situado, habitaciones amplias.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Andreas

Liked: Cleanliness, staff & service

Runtergekommen und lieblos renoviert

Ist das Geld nicht wert. Selbst 2 Sterne wären zu viel. Das sehr in die Jahre gekommenene Hotel wurde und wird teilweise renoviert. Viel Pfusch und es wird kein Wert aufs Detail gelegt. Lautes Hotel. Türen mit Karte waren dreimal defekt. Nicht zu empfehlen.
Stayed 10 nights in Oct 2021
Verified

6/10 Okay

Edgar

Liked: Cleanliness
Disliked: Room comfort

regular

La piscina no estaba en funcionamiento. La luz estaba parpadeando todo el tiempo. Las almohadas son malas
Stayed 4 nights in Oct 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Pésimo servicio, muy demorado, se realizó el pago y al momento de dejar las instalaciones del hotel me volvieron a pedir el pago diciendo que no había pagado y casi no me dejan salir del hotel por eso, hasta que pude comprobar que si había pagado, mucho descontrol, y las habitaciones muy fea he incómodas
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenisimo

Muy gracias
Stayed 1 night in Sep 2021
Verified

8/10 Good

Alejo Alfredo

Liked: Cleanliness, property conditions & facilities, room comfort
Buena experiencia. El aire acondicionado falló no había conexión de internet y por supuesto tenía problemas en el trabajo
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Adriana Maria

Disliked: Property conditions & facilities, room comfort
En la habitación en la que me hospedé, es necesario que cambien el colchón y las almohadas, están demasiado deteriorados, no es confortable dormir así
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Magaly

Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo

El hotel está muy descuidado. No hay protocolos de bioseguridad. La comida es muy mala y en el restaurante cada quien sirve lo que quiere, lo cual es muy riesgoso en tiempos de pandemia. Retiraron la tv por cable de las habitaciones y pusieron tdt y la señal es de muy mala calidad.
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
El desayuno tiene mucho por mejorar, no hay variedad! La ubicación del hotel es buena, las habitaciones son pequeñas y el baño es ultra pequeño entonces no es muy cómodo. La verdad no volvería
Stayed 4 nights in Jun 2021
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gracias

el hotel es viejo. los cuartos parecen de motheles. un poco descuidado, pero en la habitacion 1601 senti una paz y tranquilidad. y la vista hacia al mar fue super reconfortante. descubri cosas de mi misma que no me di cuenta. el sueño fue profundo. gracias
Stayed 1 night in Jun 2021