Hyatt Carmel Highlands

Family-friendly 4-star resort with outdoor pool

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Big Sur Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot Tub
Spa
24/7 front desk
Bar
Gym

Explore the area

120 Highland Dr, Carmel, CA, 93923

Place, Point Lobos State Natural Reserve
‪8 min walk‬
Place, Point Lobos Ranch
‪11 min walk‬
Place, China Cove
‪5 min drive‬
Airport, Monterey, CA (MRY-Monterey Peninsula)
‪14 min drive‬

Room options

Standard Room, 1 King Bed, Garden View

Exceptional

380 sq ft
Sleeps 2
1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Ocean View

Exceptional

Ocean view
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Garden View

Very good

Sleeps 4
2 Queen Beds

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

500 sq ft
1 bedroom
Ocean view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Big Sur Suite, 1 Bedroom, Ocean View

609 sq ft
1 bedroom
Ocean view
Sleeps 5
1 King Bed and 1 Queen Sofa Bed

Point Lobos Suite, 1 Bedroom, Ocean View

850 sq ft
1 bedroom
Ocean view
Sleeps 5
1 King Bed and 1 Queen Sofa Bed

Townhome, 1 Bedroom, Kitchenette, Ocean View

Very good

893 sq ft
1 bedroom
Ocean view
Sleeps 5
1 King Bed and 1 Queen Sofa Bed

About the neighborhood

Carmel

Carmel Highlands stay.With a stay at this Carmel Highlands resort, you'll be within half a mile (1 km) of Point Lobos State Natural Reserve and 2 miles (3 km) of Point Lobos Ranch. Hidden Beach and Monastery Beach are also within 3 miles (5 km).

View more Resorts in Carmel

What's nearby

Gravity Garden - 7 min walk - 0.4 miles
Point Lobos State Natural Reserve - 8 min walk - 0.5 miles
Point Lobos Ranch - 11 min walk - 0.6 miles
Gibson Beach - 1 min drive - 0.5 miles
China Cove - 5 min drive - 0.7 miles

Getting around

Monterey Station - 25 min drive
Monterey Peninsula Airport (MRY) - 15 min drive

Restaurants

‪Starbucks - ‬7 min drive
‪Pizza Heaven - ‬9 min drive
‪Pacific's Edge - ‬1 min walk
‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬7 min drive
‪Post No Bills -Carmel - ‬7 min drive

About this property

Hyatt Carmel Highlands

Family-friendly 4-star resort with outdoor pool

Hyatt Carmel Highlands offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the family-friendly Hyatt Carmel Highlands. Self parking and valet parking are free.

This 4-star Carmel resort is smoke free.

142 guestrooms or units

2 levels

Meeting rooms

Kid's club (surcharge)

Childcare (surcharge)

Poolside lounge chairs

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Terrace

Garden

BBQ grill(s)

Outdoor picnic space

Gift shop

Newspapers in lobby (free)

Fireplace in lobby

Bellhop

No smoking on site

Bar or lounge

Dining venue

Hyatt Carmel Highlands offers 142 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and MP3 docking stations. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 54-inch flat-screen televisions come with cable channels, DVD players, and pay movies. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, and Swedish massages.

Similar properties

Pool
Hot Tub
Spa
Free WiFi

$318 nightly

Dec 14 - Dec 15

Total with taxes and fees

Property amenities

Family friendly

Babysitting (surcharge)
Children's club (surcharge)
DVD player
In-room crib
In-room full-sized refrigerator/freezer
Laundry facilities
Outdoor pool
Pool gate

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
A bar/lounge
A restaurant

Things to do

Children's club
Full-service spa
Gym
Hot tub
Outdoor pool

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Handrails in hallways
Handrails in stairways
Pool hoist on site
Upper floors accessible by stairs only
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Entertainment

54-inch flat-screen TV with cable channels
DVD player
MP3 dock
Pay movies

Bedroom

Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Free bottled water
Full-sized refrigerator/freezer

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Dryer
Fireplace
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 33.15 per accommodation, per night

The resort fee includes:

Additional inclusions
Business center/computer access
Faxes
Fitness center access
In-room bottled water
In-room coffee
Laundry facilities
Newspaper
Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmel Highlands

Carmel Highland Inn

Frequently asked questions

How close is Hyatt Carmel Highlands to the airport?

Hyatt Carmel Highlands is 10.3 mi (15-min drive) away from the Monterey Peninsula Airport (MRY) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Carmel Highlands?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Hyatt Carmel Highlands on Nov 30, 2025 start from $265.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Carmel Highlands have an airport shuttle?

Airport shuttle services are not available at Hyatt Carmel Highlands.

How close is Hyatt Carmel Highlands to the beach?

This resort is 4.9 mi (9-min drive) from Carmel Beach and 0.7 mi (2-min drive) from Gibson Beach. Don't forget your sunscreen!

Does Hyatt Carmel Highlands offer free breakfast?

Free breakfast isn’t provided at Hyatt Carmel Highlands, but cooked-to-order breakfast is offered for a fee of between USD 20 and 35 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hyatt Carmel Highlands?

No, there is no casino at this resort.

What time is check-in at Hyatt Carmel Highlands?

Check-in start time: 4 PM; Check-in end time: 3 AM.

Is there free parking at Hyatt Carmel Highlands?

This resort offers free self parking and valet parking.

Does Hyatt Carmel Highlands have a pool?

Hyatt Carmel Highlands features an outdoor pool.

Does Hyatt Carmel Highlands have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Carmel Highlands have a spa?

This resort has a spa, which features Swedish massages.

How close is Hyatt Carmel Highlands to downtown Carmel?

Hyatt Carmel Highlands is 3.8 mi away from Carmel.

Hyatt Carmel Highlands Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Lara

Traveled with partner

Aug 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Views were great, location was convenient for exploring Carmel and Monterey.

Stayed 2 nights in Aug 2025

10/10 Excellent

Yihang

Aug 21, 2025

Stayed 1 night in Aug 2025

6/10 Okay

Adam, Dobbs Ferry

Traveled with partner

Aug 20, 2025

Liked: Staff & service

Old and rund down.

Stayed 2 nights in Aug 2025

10/10 Excellent

Abdul Rashid

Traveled with family

Aug 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

scenic ocean view

Stayed 2 nights in Aug 2025

8/10 Good

chris

Aug 17, 2025

Stayed 1 night in Aug 2025

10/10 Excellent

Lourdes

Aug 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

You could use more chairs around the pool

Stayed 3 nights in Aug 2025

8/10 Good

Ruben

Traveled with partner

Aug 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed the property fantastic views and the staff was great.

Stayed 2 nights in Aug 2025

10/10 Excellent

FRANCISCO

Aug 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Service from the front desk to the valet to the restaurant was top notch. Super helpful and very attentive. Loved the vibe of the whole property! The live music was great and the martinis were great!

Stayed 2 nights in Jul 2025

6/10 Okay

Vivian

Traveled with family

Aug 3, 2025

Liked: Amenities

A great location and easy drive to Carmel Valley and attractions in the area. The place needs some work-paint is flaking. It’s beautiful with great views but dated. The housekeeping never came even though it said in the welcome sheet that they come daily with an evening turn down lights as well. No refrigerator in the room. The bell staff were not quite welcoming and helpful.

Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Jul 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Jul 28, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Struggling hotel with overpriced rates

If I’m paying $850 a night, I expect better service and accommodations than what the local roadside motel has to offer. This aging hotel fell short of our expectations for the following reasons. 1) The check-in process took 25 minutes. Not because of a line but because of slow service and other upset customers. 2) Upon checking in, you are immediately referred to someone who harasses you about timeshares. 3) The ocean view room we paid extra for smelled musty and the ocean view was blocked by a giant tree. 4) The room had no refrigerator as advertised. No mini fridge was available. This resulted in us having to toss $50 worth of leftovers. 5) The first time we tried taking a shower we noticed the water wouldn’t drain. 9 hours later and the issue was still not resolved. 6) We were provided another room, but it was further away from the amenities and had no ocean view. We were offered no compensation even though we paid more for an ocean view room. The staff seem unable to make basic decisions without getting a manager involved, who never even has the courtesy to show their face. Overall this was a poor experience and we will not be returning.

Stayed 2 nights in Jul 2025

10/10 Excellent

Haini

Jul 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome!

Stayed 6 nights in Jun 2025

2/10 Terrible

Igal

Traveled with partner

Jul 14, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

No hot water in the bath, staff didnt take care to fix the problem or move us to different room Very bad attitude

Stayed 2 nights in Jul 2025

2/10 Terrible

william

Traveled with partner

Jul 7, 2025

Disliked: Amenities, property conditions & facilities

The location & view are exceptional. The valet & front desk staff were very good. The bath had nice shower doors & vanity mirror but overall the room was very poorly designed & equipped & had poor quality of finishes throughout. Nothing coordinated. ROOM SPECIFIC: no quality of interior design, no refrigerator, curtain over thermostat, lack of good lighting, no chairs other than uncomfortable chairs at small round table, no comfortable chair to lounge & enjoy the view, 1 piece of art in room that was hung 3" from ceiling to avoid fire alarm, low budget & useless electric fireplace that took up too much of the room, too many floor finishes, no pad & pen, no area information booklet, laminate floor looked & felt cheap, inset run under bed did not align with furniture BATH SPECIFIC: no quality of interior design, shower tile layout made no sense & felt cheap, no shelf in shower, no shelf in shower room, no trash can in shower room, no mirror in shower room, bad lighting, bad water pressure, one-ply toilet paper, toilet paper holder in location that injured knees HOUSEKEEPING SPECIFIC: no new hand towels, coffee mugs wiped with cloth instead of changed for new, bed not made properly...only pulled up & tucked at bottom, pillows not fluffed or made nice OVERALL: At a cost of $674 per night plus taxes & fees, this was an expensive 2 night getaway & was not worth the cost. For this price, I would expect much more quality & service from a hotel. Very overrated property!

lack of design in overall room with 1 piece of art at ceiling, huge electric fireplace, no lounge chair, bad finishes

lack of design in bathroom, no shelf in shower, no shelf in bathroom, no trash can, no mirror, bad finishes

lack of design, too many finishes, cheap laminate floor

Stayed 2 nights in Jul 2025

10/10 Excellent

SUSHEEL

Traveled with family

Jul 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Unique location

Stayed 2 nights in Jul 2025

10/10 Excellent

Jim

Jul 5, 2025

Stayed 5 nights in Jun 2025

6/10 Okay

Derek

Jun 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautify view of ocean/coast.. warning though.. there are TWO DIFFERENT HOTELS HERE.. the room description is NOT necessarily the room you actually get ! the room description stated FULL FRIDGE.. when I called to verify I was told that is the "Vacation Properties" not the main resort and that there would be a mini fridge how are you supposed to know when you book then ? so not only was there not a full fridge.. there was NO MINI FRIDGE. Also.. parking is VERY limited and you could end up driving around and around property trying to find a space and makes you not want to leave again in fear of losing a good parkign spot and hving to walk around uphills and down stairs. Be ready..

Stayed 2 nights in Jun 2025

4/10 Poor

Ronda

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveler

Jun 25, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

4/10 Poor

MARK, La Quinta

Traveled with family

Jun 24, 2025

Disliked: Amenities, property conditions & facilities

Overall disappointment for a high end luxury hotel. Views were the only excellent thing. Staff was not knowledgeable and did not communicate well. Had problems with WIFI and it was not fixed for 24 hours. Was told manager would call me 3 separate times but never received a call. Even at check out, manager was not available. Room was recently remodeled but not really completed, with missing items. Finally, property is old and needs a lot of updates to be considered high end. Over priced. Very disappointed for the money

Stayed 2 nights in Jun 2025

4/10 Poor

Kewu

Traveled with group

Jun 22, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Check in time is 4pm. We checked in around 4:40pm but the room was not ready. They could provide any more information but want to charge our credit card immediately. The ocean view room was obstructed by other building. We could not see sunset view because of the other building in front of us. We felt like the room was built in the basement. Only one sliding window has obstructed ocean view. Especially when you sit down on the table. You will feel like everything is in the basement.

Stayed 3 nights in Jun 2025

4/10 Poor

MARK, La Quinta

Traveled with family

Jun 20, 2025

Very disappointed

Stayed 2 nights in Jun 2025

10/10 Excellent

Marisa

Mar 5, 2025

Stayed 3 nights in Dec 2024

8/10 Good

Pouyan

Traveled with family

Jan 5, 2025

Liked: Cleanliness, staff & service

Main lobby and restaurant area is 4 star. However, the rooms are 3 star I would say.

Stayed 2 nights in Dec 2024

6/10 Okay

Kenneth

Traveled with family

Jan 5, 2025

Disliked: Cleanliness, property conditions & facilities

The views from the hotel are amazing. The rooms are very dated, faux fireplaces, hole in the wall, bugs in the bathtub, hot water not working.

Stayed 2 nights in Jan 2025

Hyatt Carmel Highlands

Choose dates to view prices

Photo gallery for Hyatt Carmel Highlands

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

View all photos for Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View

View all photos for Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

View all photos for Big Sur Suite, 1 Bedroom, Ocean View

Big Sur Suite, 1 Bedroom, Ocean View

View all photos for Point Lobos Suite, 1 Bedroom, Ocean View

Point Lobos Suite, 1 Bedroom, Ocean View

View all photos for Townhome, 1 Bedroom, Kitchenette, Ocean View

Townhome, 1 Bedroom, Kitchenette, Ocean View

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Hyatt Vacation Club At Highlands Inn

About the neighborhood

Carmel

What's nearby

Getting around

Restaurants

About this property

Hyatt Carmel Highlands

Similar properties

Hyatt Vacation Club At Highlands Inn

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Reviews

Hyatt Carmel Highlands Reviews

Very Good

8.8/10

8.6/10

8.0/10

8.0/10

8.0/10

Reviews

10/10 Excellent

Lara

Lara

10/10 Excellent

Yihang

Yihang

6/10 Okay

Adam, Dobbs Ferry

Adam

10/10 Excellent

Abdul Rashid