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Mercure Newport Hotel

4.0 star property
4-star hotel near Newport Transporter Bridge

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Photo gallery for Mercure Newport Hotel

Exterior
Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds
Reception
Breakfast, lunch and dinner served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Place, Friars Walk Newport
    ‪3 min walk‬
  • Place, Newport Cathedral
    ‪7 min walk‬
  • Place, Rodney Parade
    ‪9 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪48 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)
  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed, City View

City view

Standard Double Room, 1 Double Bed, City View

  • 178 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Newport

Newport City Centre stay.A stay at this Newport City Centre hotel places you within 3 miles (5 km) of Newport Transporter Bridge and 6 miles (10 km) of University of Wales-Newport. Celtic Manor Resort Golf Club and Llanfrechfa Grange Hospital are also within 6 miles (10 km).

What's nearby

  • Friars Walk Newport - 3 min walk - 0.2 miles
  • Newport Cathedral - 7 min walk - 0.4 miles
  • Rodney Parade - 9 min walk - 0.5 miles
  • Belle Vue Park - 10 min walk - 0.6 miles
  • Brecon Beacons National Park - 26 min drive - 23.5 miles

Getting around

  • Newport Station - 8 min walk
  • Bristol International Airport (BRS) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Potters - ‬3 min walk
  • ‪The Pen & Wig - ‬4 min walk
  • ‪The Riverfront - ‬5 min walk
  • ‪The Alexandra - ‬2 min walk

About this property

Mercure Newport Hotel

4-star hotel near Newport Transporter Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2099 square feet (195 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Mercure Newport Hotel. A complete renovation of Mercure Newport Hotel was completed in February 2022.

This 4-star Newport hotel is smoke free.

  • 135 guestrooms or units
  • 15 levels
  • 2099 sq ft of conference space
  • 195 sq m of conference space
  • Built in 1966
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Newport Hotel offers 135 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, mobile payments, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Frequently asked questions

How close is Mercure Newport Hotel to the airport?

Mercure Newport Hotel is 35.6 mi (59-min drive) away from the Bristol International Airport (BRS) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Newport Hotel?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Mercure Newport Hotel on Dec 14, 2025 start from $91.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Newport Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure Newport Hotel.

How close is Mercure Newport Hotel to the beach?

This hotel is 18 mi (29-min drive) from Pennarth Beach.

Does Mercure Newport Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure Newport Hotel, but full breakfast is offered for a fee of GBP 15.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Mercure Newport Hotel?

No, there is no casino at this hotel, but Les Croupiers Casino (25-min drive) is nearby.

What time is check-in at Mercure Newport Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Newport Hotel?

Free parking is not available at this hotel.

Does Mercure Newport Hotel have a pool?

Mercure Newport Hotel does not have a pool.

Does Mercure Newport Hotel have a restaurant?

Mercure Newport Hotel is home to NP20 Bar & Kitchen, which features light fare.

Does Mercure Newport Hotel have a spa?

There are no spa services available at this hotel.

How close is Mercure Newport Hotel to downtown Newport?

Mercure Newport Hotel is 0.3 mi away from Stow Hill.

Reviews

Mercure Newport Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 631 out of 925 reviews
Rating 8 - Good. 184 out of 925 reviews
Rating 6 - Okay. 59 out of 925 reviews
Rating 4 - Poor. 27 out of 925 reviews
Rating 2 - Terrible. 24 out of 925 reviews

Reviews

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom and some furniture was tired but the junior suite had nice window sill to sit on overlooking the river. Nice few soft drinks in the fridge
Stayed 1 night in Sep 2025

8/10 Good

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Only minor problem was waiting some time to get booked in for my room.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, reception a bit debatable

Hotel was great. No complaints but the reception had put people in the wrong rooms (we were a biggish party for a funeral) so when I left they told me my room hadn’t been paid for, I kept telling them the name they were saying was not me. I unfortunately was in a hurry to catch my Uber so had to pay. I 100% had paid for my 3 rooms already. Then had to message the other party and get my payment back from them.
Stayed 1 night in Aug 2025

10/10 Excellent

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Huw

Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad Nadir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Wonderful hotel. Room perfect and the staff amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT STAY, STAFF FANTASTIC, ROOMS COMFY
Stayed 1 night in Aug 2025

10/10 Excellent

CHERYL

Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. Check in staff werent the friendliest and not a warm welcome and hectic. Would stay again as excellent breakfast and breakfast staff very helpful and welcoming. Food was superb. Room was top notch
Stayed 1 night in Aug 2025

10/10 Excellent

Michaela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent 🙂
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

My wife and I had a great stay at the hotel as we were attending an event. We only slept at the hotel so can't comment on all the facilities. However our room was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we interacted with were excellent. The room and bathroom were clean and well maintained. The breakfast was tasty and the bar was great. The stay was very good value for money. I would not hesitate to stay here again if I was in Newport.
Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel is amazing but reception a bit poor

We were in Wales for a funeral, quite a few rooms booked in total. I booked and paid for 3 rooms and when we left you charged me for a room saying it was outstanding but you had actually put my son in my brother in laws room who hadn’t paid yet. I had no time to argue as my Uber was waiting.
Stayed 1 night in Aug 2025

10/10 Excellent

Paris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Lovely staff, clean and comfy room. Easy to locate.
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, amenities
Reception was great, receptionists very kind and helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Easy to find. Clean. Courteous staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the seamless check in and check out process. I also liked the body, shampoo & hand wash & the perfect nights sleep in the very comfortable bed. I felt safe with the camera in the lift and the scanning of your room card to activate the lift. Sitting in the sun in the roof top bar was wonderful and when I ordered my evening meal it arrived in a short space of time and was very tasty. Thank you for a lovely stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Stayed 3 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, staff very friendly and happy to help
Lovely clean bathroom with beautifully smelling products
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service. Great room.

I was actually super impressed with the hotel, room and time spent at the hotel on my recent stay. And I can confidently say that I’ll be back to stay here in the future. Close to both the station and town it’s perfectly located. I had a great view as well. And the room was clean and comfortable. The friendliness of the staff was also great. In terms of improvement I would suggest putting chains on the doors. I understand that the door is secure and can be locked from the inside. But there’s a psychological component of a physical chain that feels more secure. I’d also love some veggie options included in the breakfast. Some veggie sausages and mushrooms would be a great addition.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round hotel only let down is the restaurant in the evening
Stayed 2 nights in Aug 2025