Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Enjoy meals in this dining area with a large table and matching chairs, surrounded by a staircase and a kitchen with modern appliances.
Enjoy a formal dining experience in our beautifully landscaped garden.
Heritage Park Hotel's traditional architecture welcomes guests with a well-lit entrance and beautifully landscaped surroundings.
Welcome to the hotel reception, where a stylish desk and elegant lighting set the tone for a luxurious stay.
Relax in a stylish room with a made bed, bedside table, and herringbone-patterned wall.

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    ‪1 min walk‬
  • The Royal Mint Experience
    ‪13 min drive‬
  • Principality Stadium
    ‪27 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪36 min drive‬

Room options

Classic Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds (Classic)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Pontypridd

In Pontypridd .At this Pontypridd hotel, you'll be within half a mile (1 km) of Rhondda Valley and 3 miles (5 km) of Falconry UK. Spot Climbing Centre is within 6 miles (10 km) and The Royal Mint Experience is within 9 miles (15 km).

What's nearby

  • Rhondda Valley - 1 min walk - 0.0 miles
  • The Royal Mint Experience - 13 min drive - 7.0 miles
  • Caerphilly Castle - 18 min drive - 11.1 miles
  • Cardiff Castle - 27 min drive - 16.6 miles
  • Principality Stadium - 27 min drive - 16.6 miles

Getting around

  • Trehafod Station - 9 min walk
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • ‪Rheola Hotel - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Thai Elephant - ‬3 min drive
  • ‪Rhondda Hotel - ‬18 min walk
  • ‪Colliers Arms - ‬15 min walk

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

4-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. The business-friendly Heritage Park Pontypridd, Trademark Collection by Wyndham also features a fitness center, a garden, and a picnic area. Self parking is free.

This 4-star Pontypridd hotel is smoke free.

  • 43 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Welsh

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Frequently asked questions

How close is Heritage Park Pontypridd, Trademark Collection by Wyndham to the airport?

Heritage Park Pontypridd, Trademark Collection by Wyndham is 19.7 mi (52-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at Heritage Park Pontypridd, Trademark Collection by Wyndham?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Heritage Park Pontypridd, Trademark Collection by Wyndham on Jul 27, 2025 start from $88.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritage Park Pontypridd, Trademark Collection by Wyndham have an airport shuttle?

Airport shuttle services are not available at Heritage Park Pontypridd, Trademark Collection by Wyndham.

Does Heritage Park Pontypridd, Trademark Collection by Wyndham offer free breakfast?

Free breakfast isn’t provided at Heritage Park Pontypridd, Trademark Collection by Wyndham, but cooked-to-order breakfast is offered for a fee of GBP 10.00 per person. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Heritage Park Pontypridd, Trademark Collection by Wyndham?

No, there is no casino at this hotel.

What time is check-in at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Heritage Park Pontypridd, Trademark Collection by Wyndham?

This hotel offers free self parking.

Does Heritage Park Pontypridd, Trademark Collection by Wyndham have a pool?

Heritage Park Pontypridd, Trademark Collection by Wyndham does not have a pool.

Does Heritage Park Pontypridd, Trademark Collection by Wyndham have a restaurant?

Heritage Park Pontypridd, Trademark Collection by Wyndham is home to The Heritage Park, which features British cuisine and light fare.

Does Heritage Park Pontypridd, Trademark Collection by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Heritage Park Pontypridd, Trademark Collection by Wyndham to downtown Pontypridd?

Heritage Park Pontypridd, Trademark Collection by Wyndham is 0.3 mi away from Trehafod.

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 275 out of 739 reviews
Rating 8 - Good. 226 out of 739 reviews
Rating 6 - Okay. 113 out of 739 reviews
Rating 4 - Poor. 63 out of 739 reviews
Rating 2 - Terrible. 62 out of 739 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Extremely noisy on first night of stay and could do with a refurb
Stayed 2 nights in Apr 2025

4/10 Poor

David

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is a bit tired overall. Shower gel bottle was empty in my room and there was no plug in the sink which made shaving a bit tricky, and the heating didn't work so my room was rather cold. The bed was very comfy though.
Stayed 1 night in Apr 2025

6/10 Okay

Jobin

Stayed 4 nights in Mar 2025

8/10 Good

Alun

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service

A wedding anniversary stay

Our wedding anniversary stay, we were told about a wedding party being held when we booked in, so we were aware of potential party noise. We chose to eat in the restaurant and the food service was fast and efficient, the food served was cooked well and tasty. The bar and restaurant staff were friendly. The room was large, but the bathroom was small, the room was also not soundproof, the noises were not from the wedding party downstairs. So not a good nights sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Mohamed

Business traveler
Liked: Amenities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
Stayed 1 night in Jan 2025

4/10 Poor

Matthew

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Not Great :-(

The hotel doesn't look to bad from the outside and reception area was clean and staff were friendly. However we arrived and were told that the kitchen was having some maintenance so the restaurant was shut which was disappointing. We then went to our family room which was right at the end of a long corridor, which smelt of damp and air freshners. The room set up great, which I why I chose this hotel. There was a double bed for myself and my wife and a single bed for my 12 year old. But the room felt dirty and the adjoining door (which we weren't using) looked like someone had tried break out through it, with a screwdriver. The bathroom was very tired as well, with broken tiles etc. We slept ok, despite the couple next door arguing till the early hours and then making up!!! Breakfast was poor as well, it seemed to be a microwaved full english. A really disappointing stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Yaman, Maidenhead

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Excessive damp smell, mould in the bathroom, windows don’t shut, rooms in a bad shape / worn out, very noisy.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good hotel

The hotel is in a good location. Beds are comfortable. Just a bit dated
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

6/10 Okay

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Its a nice hotel . The room was nice, the bed and pillows were comfortable. We spent 6 hours in the bar and restaurant as we met relatives from Canada there. The fish and chips were really nice. My cousin had chicken wings starter and was shocked to get only 2 wings , in Canada they would get 6 . The bar and restaurant was too cold. There was a very loud noise that woke us up at 5.30 and it seemed to come from the ceiling in the bathroom and hallway. Sadly that spoiled our stay .
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

dave

Stayed 2 nights in Mar 2025

6/10 Okay

A

Disliked: Cleanliness, property conditions & facilities

Ok, but room needs updating.

Some stains on the pillows and sheets and several rubbish items left from the previous occupant. carpet seemed really dirty also. Unable to lower the blind on the skylight so was woken up with light really early. Panel coming off the bath, and sink plug did not work properly.
Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing

Bad from start to finish. We booked a twin room but when we arrived it was a double. I went to reception and was told not her problem rooms are auto allocated! She was very rude and offered me bedding to sleep on the floor! She kept saying not her fault or problem. Very unhelpful. We went to breakfast and there was nothing much in the way of hot food so I went to ask for sausages, bacon and mushrooms the lady rolled her eyes and said she’d go and ask chef to cook some just for us. All in all an uncomfortable and disappointing stay. Definitely gone downhill since it has changed hands.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon, Billingham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two nights (Saturday and Sunday) while visiting Bike Park Wales, and I was really impressed with the value for money. Booking just a week in advance, I only paid £55 for a two-person room with breakfast included—an absolute bargain! The room was clean and comfortable, though I did struggle a bit with temperature control. The window didn’t close fully, and while the radiator had adjustable heat, it wasn’t entirely clear when it was actually on or off throughout the day. That said, it wasn’t a dealbreaker. Breakfast was great—not anything particularly special, but definitely more than just the bare minimum for a continental breakfast, which was a nice touch. The shower was powerful and clean, though the mounts were a bit loose and wobbly. The location is a little out of the way, so if you don’t have a car, it might not be the most convenient. However, for the price, cleanliness, and overall experience, I’d absolutely stay here again. Perfect for a budget-friendly stay near Bike Park Wales!
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

2/10 Terrible

esosa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont know where to start! There was a feeling of u safe in the property from when i parked my car in the car park to when I entered my room. If not that i was tired and arrived at night, id have left for another place. Staff were not welcoming at all and spoke as though not interested in their job. I ordered dinner to my room and it came uncovered having travelled a far distance from the restaurant area where i ordered it from- how grim!!!the plates looked old, uninviting and dead. The room was tattered, with mouldy and rusty walls. The moment i stepped into the bath for a shower, the curtains and rods fell. Everywhere looked irritating with a rusty sink which i couldn't brush om And there was a foul smell in the room that made me feel sick. Bathroom had a sticker that says slipper bath and they did nothing such as provide a math to protect you! The room door had a sticker which said lock your door which told me that i easnt safe- i prayed to God for protection that night and come morning, i said a prayer of thanksgivung and ran out skipping breakfast, ofcourse!
Stayed 1 night in Mar 2025

4/10 Poor

lynn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not be staying here again - black mould

The hotel was worn, not very clean or comfortable. Even though I paid for the more expensive room I was very very disappointed - Black Mould all around the window frame Breakfast very average - Will not stay here again
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Looks nice at first glance

Hotel looked good on the website, paid extra for an executive suite £125 for a night which was comfortable but poor condition with mould on the nets and curtains, smelled damp and pillows were in very poor condition and stained pillowcases. Food and drinks were ok.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food was amazing, room very rough round the edges to be honest. Bathroom really could do with a complete rip out
Stayed 1 night in Feb 2025