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Hotel Isleño

2.5 star property
Beachfront hotel near North Beach

Choose dates to view prices

Photo gallery for Hotel Isleño

Balcony
Standard Double Room, Balcony | Minibar, in-room safe, desk
Front of property
Lobby sitting area
Interior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Francisco I. Madero no 8, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪5 min walk‬
  • North Beach
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Double Room, 2 Queen Beds, Balcony, City View

Premium Double Room, 2 Queen Beds, Balcony, City View | Minibar, in-room safe, desk

Premium Double Room, 2 Queen Beds, Balcony, City View

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Minibar, in-room safe, desk

Standard Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Isla Mujeres

On the beach.Within a 10-minute walk of this Centro - Supmza 001 hotel, you'll find Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. North Beach and Miguel Hidalgo are also within half a mile (1 km).

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.1 miles
  • Isla Mujeres Cemetery - 5 min walk - 0.3 miles
  • Isla Mujeres Ferry Terminal - 5 min walk - 0.3 miles
  • North Beach - 6 min walk - 0.4 miles
  • Dolphin Discovery - 7 min drive - 3.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • ‪Los Mariscos de Humo - ‬1 min walk
  • ‪Aroma Isla - ‬1 min walk
  • ‪Cafe Mogagua - ‬1 min walk
  • ‪Los Tacos de Humo - ‬1 min walk
  • ‪El Patio - ‬2 min walk

About this property

Hotel Isleño

Beachfront hotel near North Beach
Public spaces have free WiFi. There's an onsite business center. A terrace, an arcade/game room, and tour/ticket assistance are also featured at Hotel Isleño.

This Isla Mujeres hotel is smoke free.

  • 15 guestrooms or units
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • No smoking on site
Hotel Isleño offers 15 air-conditioned accommodations with minibars. Business-friendly amenities include desks and safes. Bathrooms include showers. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Arcade/game room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • TV

Bathroom

  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Isleño

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Isleño
Hotel Isleño Isla Mujeres
Isleño Isla Mujeres
Hotel Isleño Hotel
Hotel Isleño Isla Mujeres
Hotel Isleño Hotel Isla Mujeres

Frequently asked questions

How close is Hotel Isleño to the airport?

Hotel Isleño is 21.3 mi (114-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Isleño have an airport shuttle?

Airport shuttle services are not available at Hotel Isleño.

How close is Hotel Isleño to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Isleño offer free breakfast?

Hotel Isleño does not offer free breakfast.

Is there a casino at Hotel Isleño?

No, there is no casino at this hotel, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are nearby.

What time is check-in at Hotel Isleño?

Check-in start time: 3 PM; Check-in end time: 11 AM.

Is there free parking at Hotel Isleño?

Free parking is not available at this hotel.

Does Hotel Isleño have a pool?

Hotel Isleño does not have a pool.

Does Hotel Isleño have a spa?

There are no spa services available at this hotel.

How close is Hotel Isleño to downtown Isla Mujeres?

Hotel Isleño is 1.6 mi away from Isla Mujeres.

Hotel Isleño Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 43 out of 134 reviews
Rating 8 - Good. 63 out of 134 reviews
Rating 6 - Okay. 20 out of 134 reviews
Rating 4 - Poor. 3 out of 134 reviews
Rating 2 - Terrible. 5 out of 134 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Douglas, Fairport

Disliked: Staff & service, property conditions & facilities
Isla Mujeres is a tiny island with many choices. Ive been coming here for 18 yrs. I needed a ladt minute room for a friend visiting. This hotel is in a PRIME location! The rooms are clean & very comfortable. The hotel itself is a disaster & poorly run. Xmas deco in February. Laundry, waterbottles, towels everywhere. Extremely rude staff. Balcony & stair railings broken. There is a reason that they were 3/4 empty at the peak of the season.
Stayed 7 nights in Feb 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay (overnight). Good air conditioning (quiet). Staff were great, friendly and always smiling. Small balcony off room, 2 double beds, refrigerator, small bathroom with a large shower (shower head could use a tightening or replacement - water spraying over) Quiet location, close to board walk.
Stayed 1 night in Feb 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was clean with a large shower and plenty of hot water. The only reason I didn’t give 5 stars is there was a musty smell in my room.
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Traveled with family
Excellent budget hotel. Small number of rooms. Friendly staff. Clean, comfortable rooms. Short walk to north beach and restaurants.
Stayed 8 nights in Jan 2025

6/10 Okay

Senad

Stayed 13 nights in Dec 2024

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an excellent location. The staff was pleasant and helpful. The check in and check out process was easy. The only downside was the low water pressure. Otherwise, will probably stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Chele

Traveled with family
Liked: Amenities
Perfect location and friendly staff!
Stayed 5 nights in Mar 2024

8/10 Good

Frances

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find

A wonderful little hotel in an excellent location near market, golf cart rental, numerous restaurants and a few blocks from the beach. The front rooms were noisy at night, but with ac, no problem. I definitely would stay there again.
Stayed 6 nights in Mar 2024

8/10 Good

Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price. Could use some updated bedding.
Stayed 3 nights in Feb 2024

10/10 Excellent

Omer

Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was great for a few days.
Stayed 2 nights in Feb 2024

2/10 Terrible

Daniel J.

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hidden fees, shady operation, beware

BEWARE, hidden charges. Hotel manager tried to charge me extra for "local environmental fee" and when I disputed it stating I paid on hotels.com he said it was a separate charge. Extortion is what it is, when I agreed to pay it because I was tried and hot, attempted to use credit card and he said it would be DOUBLE the fee. Scam, should be removed from site. I would never stay here. Did I mention the scruffy dog that came out in the lobby to bark at us? What a joke of an operation. Stay far away!
Stayed 1 night in Jun 2023

8/10 Good

Robert

Stayed 3 nights in Apr 2023

10/10 Excellent

Gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

A quiet, well maintained hotel. They are doing a great job with conservation on the tiny island. The internet worked well and the staff was very pleasant and attentive.
Stayed 8 nights in Mar 2023

6/10 Okay

Dianilda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Para una estadias rapida esta bien, no nos gusto que no tuvieramos nevera ni plancha.
Stayed 2 nights in Mar 2023

6/10 Okay

David

Traveled with partner
Liked: Staff & service
When the Isleno was first built it was wonderful. State of the art electrical system, modern style. All good. Now it needs a major cleaning. Things have become dingy. The towels should have been moved to the cleaning rag department a long time ago. The place could be sparkling and beautiful. It is not.
Stayed 1 night in Mar 2023

8/10 Good

Mathew

Liked: Staff & service
Disliked: Cleanliness

so so

We had tonget the front deskntpnsweep the floors as it was covered with hair. The mattress covers made sleeping awful all they did was make you sweat. Woke up several times soaked. Very disgusting
Stayed 1 night in Feb 2023

2/10 Terrible

Sandra

Stayed 1 night in Feb 2023

10/10 Excellent

Barry

Liked: Staff & service, property conditions & facilities
Great hotel....location perfect..near places to eat ,beach ,market...and just at the end of the busy area ..quiet at night....front desk and house keeping where great..room very big ..great TV..bathroom..very clean..i would stay here again..great hotel!!!!
Stayed 2 nights in Jan 2023

6/10 Okay

Danielle

Liked: Cleanliness
Disliked: Staff & service
I like the hotel it had a lot of amenities such as a tv and fridge I just couldn't sleep at night sometimes because there was a bar across the street and because of the noise also the room I had was mid hotel so you can hear the reception at all hours talking. I did enjoy the room though as its close to everything and centrally located.
Stayed 6 nights in Feb 2022

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 3 nights in Apr 2022

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Isleno

This spot is great because it’s close to playa Norte and it serves as a gateway to Hidalgo St. Where all the nightlife is.
Stayed 10 nights in Dec 2021

8/10 Good

Dorivaldo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2022

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and comfortable. On a quiet street in a good location to the malecon and close to el centro.
Stayed 4 nights in Feb 2022

8/10 Good

Sean

Stayed 21 nights in Feb 2022