6/10 Aceptable
Kim
Viaje familiar
6 oct. 2025
Le gustó: Limpieza, servicios, condiciones de la propiedad
When we arrived, we were informed that the central air conditioning system wasn’t working, which was concerning given it was a very hot day and the overnight temperature was expected to drop to 4°C. I was told they had been unable to reach me using the contact details provided, although there had been earlier communication about a room request so that didn’t make any sense. The room was too hot to stay in the day of our arrival so we spent most of it at a local shopping centre which wasn’t ideal. They had provided small heaters which came in handy overnight.
The hotel itself is actually much nicer than it appeared online, and the only reason for my lower rating is the noise. The walls are paper thin, so we didn’t sleep well. As it’s a pet-friendly hotel, there were dogs barking, and we were woken early by the sound of kitchen cupboards snapping shut in neighbouring rooms. You can also hear every conversation in the hallway, and the doors close loudly, so you’re aware every time someone leaves their room.
There was a strong cleaning smell when entering our room, unsure if the carpets had just been cleaned however we adjusted to it after a while. There was also a clump of hair in the shower drain which indicated the shower hadn’t been cleaned since the last guests departed.
Beds are singles pushed together and extremely soft. All of us had sore backs the following day because of this.
Location is out of town so quiet area with lots of parking and short drive to the city.
Kim
Se hospedó 1 noche en octubre de 2025