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Chalet Queen

2.0 star property
Hotel near Dolomites in Canazei

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Photo gallery for Chalet Queen

Luxury Studio Suite | Frette Italian sheets, premium bedding, down comforters
Reception
Luxury Studio Suite | Frette Italian sheets, premium bedding, down comforters
Exterior
32-inch Smart TV with satellite channels, TV, first-run movies

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
S.da de Contrin 27, Canazei, TN, 38032
  • Dolomites
    ‪1 min walk‬
  • Alba-Ciampac Cable Car
    ‪2 min walk‬
  • Ski Lift Pecol
    ‪3 min drive‬

Room options

View all photos for Luxury Studio Suite

Luxury Studio Suite | Living area | 32-inch Smart TV with satellite channels, TV, first-run movies

Luxury Studio Suite

  • Mountain view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Frette Italian sheets, premium bedding, down comforters

Executive Single Room

  • Mountain view
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | Frette Italian sheets, premium bedding, down comforters

Deluxe Room, Mountain View

  • Mountain view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Frette Italian sheets, premium bedding, down comforters

Executive Double or Twin Room

  • Mountain view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Frette Italian sheets, premium bedding, down comforters

Deluxe Triple Room

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Canazei

In Canazei .Your stay at this hotel will put you steps from Alba-Ciampac Cable Car and a 5-minute walk from Dolomites. Ski Lift Pecol and Dolaondes Canazei are also within 2 miles (3 km).

What's nearby

  • Dolomites - 1 min walk - 0.0 miles
  • Alba-Ciampac Cable Car - 2 min walk - 0.1 miles
  • Ski Lift Pecol - 3 min drive - 1.5 miles
  • Dolaondes Canazei - 4 min drive - 1.7 miles
  • Sass Pordoi Cable Car - 8 min drive - 4.4 miles

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 50 min drive

Restaurants

  • ‪La Montanara - ‬4 min drive
  • ‪Rosengarten après ski - ‬4 min drive
  • ‪Hotel El Ciasel - ‬3 min drive
  • ‪Te Cevena - ‬4 min drive
  • ‪Wine & Dine - ‬4 min drive

About this property

Chalet Queen

Hotel near Dolomites in Canazei
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Barbecue grills, multilingual staff, and ski storage are also featured at Chalet Queen. A complete renovation of Chalet Queen was completed in November 2021.

This Canazei hotel is smoke free.

  • 21 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Dining venue
Chalet Queen offers 21 accommodations with slippers and designer toiletries. These individually furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Canazei hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Italian

Similar properties

Front of property

X Alp Hotel

  • Hot Tub
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 272 reviews
$126 nightly
The price is $145
Jun 16 - Jun 17
Total includes taxes and fees
X Alp Hotel

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 50; reservation required
  • Snack bar/deli

Things to do

  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch smart TV with premium satellite channels
  • First-run movies
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 4 to December 20:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 25
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day plus EUR 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 9:30 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

Property Registration Number IT022039A197EAQKKZ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chalet Queen Hotel
Chalet Queen Canazei
Chalet Queen Hotel Canazei

Frequently asked questions

Does Chalet Queen have an airport shuttle?

Airport shuttle services are not available at Chalet Queen.

Does Chalet Queen offer free breakfast?

Chalet Queen offers free buffet breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Chalet Queen?

No, there is no casino at this hotel.

What time is check-in at Chalet Queen?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM.

Is there free parking at Chalet Queen?

Free parking is not available at this hotel.

Does Chalet Queen have a pool?

Chalet Queen does not have a pool.

Does Chalet Queen have a restaurant?

Chalet Queen is home to Chalet Queen Restaurant, which features international cuisine, garden views, and al fresco dining. The dining venue(s) will be closed seasonally each year from September 4 to December 20.

Does Chalet Queen have a spa?

There are no spa services available at this hotel.

How close is Chalet Queen to downtown Canazei?

Chalet Queen is 0.5 mi away from Alba.

Chalet Queen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 26 reviews
Rating 8 - Good. 2 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Oct 2024

10/10 Excellent

Kedichinma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Asse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn't impressed with the hotel or the staff checking in. The town was dead, the options limited. The room was nice but the dinner, the chef and my server made it all worth while
Stayed 1 night in Oct 2023

10/10 Excellent

Zhaolong

Stayed 4 nights in Oct 2023

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Ultra modern, sparkling clean, fantastic vibe. Slightly off the main strip of Canazei but that’s exactly what we wanted. This hotel features total natural serenity and premium privacy. The staff was wonderful and the breakfast was fantastic. Be sure to check out the restaurant for dinner, we were shocked at how tasty the food was. The beef goulash was fantastic! Compliments to the chef.
Stayed 2 nights in Aug 2023

10/10 Excellent

VIVIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Adoracion, CADILLAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the bathroom, bed was somewhat small and narrow but very comfortable
Stayed 3 nights in Sep 2022

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Benjamin, Bochum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft mit nettem Personal. Das Erlebnis ist deutlich über den angegebenen 2 Sternen. Direkt am Skilift liegend mit eigenem Parkplatz und Restaurant. Küche liefert tolle Menüs ab!
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness

Ende Saison

Frühstück war sehr italienisch. Nur Toast oder hartes Brötchen dafür viel Süsses und Kuchen. Kaffee gut. Wetter war nicht so gut. Restauim Hotel war geschlossen. Das hatten wir erst nach Buchung erfahren. Im Dorf war eine Pizzeria offen. Das Essen dort war dafür sehr gut. Im Hotel keine Deutschsprachigen TV- Sender vorhanden. Antenne war kaputt. Diese wurde nicht repariert in der Zeit als wir dort waren
Stayed 5 nights in Sep 2024

8/10 Good

Alexander

Stayed 2 nights in Jul 2024

8/10 Good

marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

KAGAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teşekkürler

Çok modern, yeni güzel tesis. Personel güler yüzlü yardım sever. Kahvalti ve yemekler gayet güzel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 2 nights in Jul 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klein aber fein

Sehr schönes Hotel mit Top Restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Stanislav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo e sicuramente ci tornero , forse manca solo una cosa una piscina coperta che nella zona e' molto in voga
Stayed 2 nights in Dec 2023

10/10 Excellent

Anastasia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura meravigliosa, immersa nella natura, ma comoda per raggiungere le funivie principali e il centro di Canazei. Il personale giovane, accogliente e ben preparato. I servizi della struttura sono eccellenti: colazione ricca e varia. Consiglio di soggiornare in questo Chalet, noi torneremo sicuramente!!
Stayed 2 nights in Jul 2023

2/10 Terrible

Minho

Stayed 1 night in Jul 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proche remontées mécaniques, au pied des pistes

Proche remontées mécaniques, au pied des pistes. Bon service et bon repas/menu au restaurant de l'hôtel. Petit-déjeuner correct (peu de choix). Frais dans la chambre en arrivant (16°), puis température normale (après remarque)
Stayed 1 night in Apr 2023

10/10 Excellent

Gislaine

Stayed 5 nights in Mar 2023

2/10 Terrible

gaia