Waldorf Astoria Cairo Heliopolis

5.0 star property
Family-friendly 5-star hotel near City Centre Almaza Shopping Mall

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Photo gallery for Waldorf Astoria Cairo Heliopolis

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Exterior
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Spa
  • Room service

Explore the area

View in a map
Orouba Street Cairo Heliopolis, Cairo, Cairo Governorate
  • Place, Citystars Heliopolis
    ‪6 min drive‬
  • Place, Qubbah Palace
    ‪9 min drive‬
  • Place, Cairo Festival City Mall
    ‪13 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪4 min drive‬

Room options

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

  • 904 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premier suite

  • 1012 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1755 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

King Accessible Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • Sleeps 3

Deluxe Two Double Room

  • Sleeps 3

Deluxe One Bedroom Suite

  • Sleeps 3

Premier One Bedroom Suite

  • Sleeps 3

Accessible Deluxe Room

  • Sleeps 3

Deluxe Room, 1 King Bed, Connecting Rooms (Deluxe Family Connecting Room)

  • 926 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed

  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Terrace

  • 904 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King, Superior Suite, 1 Bedroom

  • 829 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

King, Superior Suite, 2 Bedrooms

  • 1356 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed

Royal Suite

  • 2756 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

Club Room, 2 Double Beds

  • 474 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Premier Room, 1 King Bed, Pool View

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

King Accessible Club Room

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Balcony, Pool View

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Pool View

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

  • 474 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Premier Room, 1 Double Bed (Botanical View)

  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed

Premier Room, 1 King bed, Botanical view

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

Premier King Room With Terrace And Pool View

  • Sleeps 3

Premier King Room with Pool View

  • Sleeps 3

Deluxe One-Bedroom King Suite With Terrace

  • Sleeps 3

Premier King Room

  • Sleeps 3

Superior One-Bedroom King Suite

  • Sleeps 3

Presidential Suite

  • Sleeps 4

Premier Room with Two Double Beds

  • Sleeps 3

King Rosetta Club Room

  • Sleeps 3

Two Double Beds Rosetta Club Room

  • Sleeps 3

King Rosetta Club Accessible Room

  • Sleeps 3

King Rosetta Club Room With Pool View

  • Sleeps 3

King Premier Room Botanical View

  • Sleeps 3

Two Dbl Bed Premier Room Botanical View

  • Sleeps 3

Deluxe Family Connecting Room

  • Sleeps 4

Royal Suite

  • Sleeps 6

Two-Bedroom Superior King Suite

  • Sleeps 5

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About the neighborhood

Cairo

Heliopolis stay.With a stay at this Heliopolis hotel, you'll be within 3 miles (5 km) of City Centre Almaza Shopping Mall and 12 miles (20 km) of Khan el-Khalili. Egypt International Exhibitions Center and Tahrir Square are within 12 miles (20 km).

What's nearby

  • City Centre Almaza Shopping Mall - 4 min drive - 2.2 miles
  • Citystars Heliopolis - 6 min drive - 4.0 miles
  • Qubbah Palace - 9 min drive - 5.7 miles
  • Cairo Festival City Mall - 13 min drive - 7.8 miles
  • Khan el-Khalili - 14 min drive - 9.7 miles

Getting around

  • Alf Maskan Station - 7 min drive
  • Adly Mansour Station - 11 min drive
  • Cairo Intl. Airport (CAI) - 12 min drive

Restaurants

  • ‪Al Dabke Lebanese Restaurant - ‬3 min walk
  • ‪Hilton Cairo Heliopolis Pool & Bar - ‬7 min walk
  • ‪Adams Restaurant & Cafe - ‬5 min walk
  • ‪Arabiata El Shabrawy - ‬3 min walk
  • ‪Martin's Roll - ‬8 min walk

About this property

Waldorf Astoria Cairo Heliopolis

Family-friendly 5-star hotel near City Centre Almaza Shopping Mall
Waldorf Astoria Cairo Heliopolis offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Waldorf Astoria Cairo Heliopolis. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

  • 252 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Waldorf Astoria Cairo Heliopolis offers 252 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature iPod docking stations and minibars. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Waldorf Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's dinnerware
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 6 per day)
  • Secured, covered valet parking on site (USD 6 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (69 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch smart TV with cable/satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Waldorf Astoria Cairo Heliopolis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one-way)
  • Covered self parking fee: USD 6 per day (in/out privileges)
  • Covered valet parking fee: USD 6 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 5:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fairmont Towers Heliopolis Hotel Cairo
Fairmont Towers Heliopolis Ca
Heliopolis Towers Hotel
Waldorf Astoria Cairo Heliopolis Hotel
Waldorf Astoria Cairo Heliopolis Cairo
Waldorf Astoria Cairo Heliopolis Hotel Cairo

Frequently asked questions

How close is Waldorf Astoria Cairo Heliopolis to the airport?

Waldorf Astoria Cairo Heliopolis is 3.5 mi (12-min drive) away from the Cairo Intl. Airport (CAI) airport, the closest popular airport to the property.

Does Waldorf Astoria Cairo Heliopolis have an airport shuttle?

Waldorf Astoria Cairo Heliopolis offers an airport shuttle 24 hours a day, on request, for a charge of USD 15 per person, one-way.

Does Waldorf Astoria Cairo Heliopolis offer free breakfast?

Waldorf Astoria Cairo Heliopolis does not offer free breakfast.

Is there a casino at Waldorf Astoria Cairo Heliopolis?

No, there is no casino at this hotel.

What time is check-in at Waldorf Astoria Cairo Heliopolis?

Check-in start time: 3 PM; Check-in end time: 6 PM. A fee applies for early check-in.

Is there free parking at Waldorf Astoria Cairo Heliopolis?

Free parking is not available at this hotel. Self parking is available for USD 6 per day, and valet parking for USD 6 per day.

Does Waldorf Astoria Cairo Heliopolis have a pool?

Waldorf Astoria Cairo Heliopolis features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 5:00 PM.

Does Waldorf Astoria Cairo Heliopolis have a restaurant?

Yes, there is a restaurant on site.

Does Waldorf Astoria Cairo Heliopolis have a spa?

Pamper yourself with a day at Waldorf Spa, where you can enjoy body scrubs, hot stone massages, and facials.

How close is Waldorf Astoria Cairo Heliopolis to downtown Cairo?

Waldorf Astoria Cairo Heliopolis is 8.9 mi away from Cairo.

Reviews

Waldorf Astoria Cairo Heliopolis Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 102 out of 118 reviews
Rating 8 - Good. 7 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 1 out of 118 reviews
Rating 2 - Terrible. 4 out of 118 reviews

Reviews

10/10 Excellent

Paul, Lincoln

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I stayed in.
Stayed 1 night in Jun 2025

10/10 Excellent

Huda I

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thanks for Waldorf Astoria for being so helpful
Stayed 6 nights in Jun 2025

10/10 Excellent

Khaled

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the best
Stayed 1 night in Jun 2025

10/10 Excellent

Khalid

Liked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

JANETH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradis

I enjoyed my stay here. The room, the hotel, and the service were all top notch.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tahrir

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended. The property is very clean. The breakfast was very tasty and many varieties . The staff went above and beyond to make us happy
Stayed 3 nights in Jun 2025

10/10 Excellent

Maitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Amani

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was subpar in terms of cleanliness. Lack of amenities in room as well. Did not feel 5 stars. There was mold in the corners of the shower and our towels had a couple of stains.
Stayed 1 night in Jun 2025

10/10 Excellent

wael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in lively area and close to all the hot spots in Cairo
Stayed 1 night in May 2025

10/10 Excellent

T

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and accommodating staff. The rooms are kept and the staff were attentive. Very beautiful hotel.
One of many centerpieces
View from top floor
Reception area
Stayed 5 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Superb place Superb food -Chef Abil Fab service.
Stayed 3 nights in May 2025

10/10 Excellent

Vitthal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Beautiful property, very secure, great amenities & dinning
Stayed 4 nights in May 2025

10/10 Excellent

Bala

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great foyer! Wonderful buffet breakfast with huge selection
Stayed 1 night in May 2025

10/10 Excellent

Dean

Stayed 2 nights in May 2025

8/10 Good

Jegan

Stayed 2 nights in Feb 2025

2/10 Terrible

Hisham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about our stay. Great hotel , great concierge. If you’re thinking of visiting Cairo this property is a fantastic stay. Close to the airport & a short Uber away from the city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar service, very clean, beautifully kept property.
Stayed 2 nights in Apr 2025

6/10 Okay

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Amorette

Stayed 4 nights in Apr 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay . Beautiful hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Fawzan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

It was an excellent experience great service friendly staff I want to highlight a few names 1) will be Lofty at the check in desk 2) at the restraint Noble house Ibrahim 3) the chef at the restaurant
Stayed 4 nights in Apr 2025