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The Usual Brussels

4.0 star property
4-star hotel near La Grand Place

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Photo gallery for The Usual Brussels

Restaurant
Point of interest
Sustainable Executive King | Laptop workspace, blackout drapes, soundproofing, free WiFi
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Rue Neuve
    ‪1 min walk‬
  • Place, Place Charles Rogier
    ‪2 min walk‬
  • Place, Brussels Christmas Market
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Sustainable Accessible Double

Sustainable Accessible Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Accessible Double

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Superior Double

Sustainable Superior Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Superior Double

9.4 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Small Double

Sustainable Small Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Small Double

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Sustainable Standard Double

Sustainable Standard Double | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Standard Double

8.8 out of 10
Excellent
(5 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Twin

Sustainable Standard Twin | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Standard Twin

9.2 out of 10
Wonderful
(5 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sustainable Superior Twin

Sustainable Superior Twin | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Superior Twin

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sustainable Executive King

Sustainable Executive King | Laptop workspace, blackout drapes, soundproofing, free WiFi

Sustainable Executive King

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Cosy

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Cosy

  • Sleeps 1

View all photos for The Usual

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Usual

  • Sleeps 2

View all photos for The Twin

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Twin

  • Sleeps 2

View all photos for The Usual Plus

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Usual Plus

  • Sleeps 2

View all photos for The Twin Plus

Laptop workspace, blackout drapes, soundproofing, free WiFi

The Twin Plus

  • Sleeps 2

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About the neighborhood

Brussels

City center retreat .Within a 15-minute walk of this Lower Town hotel, you'll find Brussels Christmas Market and La Grand Place. Rue Neuve and City 2 Shopping Mall are also within half a mile (1 km).

What's nearby

  • Rue Neuve - 1 min walk - 0.1 miles
  • Place Charles Rogier - 2 min walk - 0.1 miles
  • Belgian Comic Strip Center - 7 min walk - 0.4 miles
  • Brussels Christmas Market - 9 min walk - 0.5 miles
  • La Grand Place - 12 min walk - 0.7 miles

Getting around

  • Rogier Station - 3 min walk
  • Brussels-Congress Station - 7 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪EXKi - ‬2 min walk
  • ‪Hawaiian Poké Bowl - ‬2 min walk
  • ‪Guapa - ‬3 min walk

About this property

The Usual Brussels

4-star hotel near La Grand Place
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Usual Brussels also features multilingual staff, express check-in, and express check-out. A complete renovation of The Usual Brussels was completed in April 2024.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 8 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Usual Brussels offers 72 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

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May 10 - May 11
Total with taxes and fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This property charges a fee for luggage storage before check-in and after check-out.
Property Registration Number 0720561233

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

Frequently asked questions

How close is The Usual Brussels to the airport?

The Usual Brussels is 9.9 mi (27-min drive) away from the Brussels Airport (BRU) airport, the closest popular airport to the property.

How much does it cost to stay at The Usual Brussels?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at The Usual Brussels on May 17, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Usual Brussels have an airport shuttle?

Airport shuttle services are not available at The Usual Brussels.

Does The Usual Brussels offer free breakfast?

The Usual Brussels does not offer free breakfast.

Is there a casino at The Usual Brussels?

No, there is no casino at this hotel, but Grand Casino Brussels (9-min walk) is nearby.

What time is check-in at The Usual Brussels?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Usual Brussels?

Free parking is not available at this hotel.

Does The Usual Brussels have a pool?

The Usual Brussels does not have a pool.

Does The Usual Brussels have a restaurant?

Yes, there is a restaurant on site.

Does The Usual Brussels have a spa?

There are no spa services available at this hotel.

How close is The Usual Brussels to downtown Brussels?

The Usual Brussels is 0.6 mi away from Brussels.

The Usual Brussels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 120 reviews
Rating 8 - Good. 24 out of 120 reviews
Rating 6 - Okay. 7 out of 120 reviews
Rating 4 - Poor. 1 out of 120 reviews
Rating 2 - Terrible. 4 out of 120 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and spacious.
Stayed 1 night in Jan 2026

10/10 Excellent

Amrik

Stayed 1 night in Jan 2026

8/10 Good

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Emma

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect trip, 5 stars.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alli

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Lots to do, very nice and clean, bed was a bit firm for us. Service outstanding!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Felicia

Stayed 2 nights in Dec 2025

8/10 Good

Euriza

Clean room
Stayed 3 nights in Dec 2025

10/10 Excellent

Phoebe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, helpful staff, easy access and good amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Ussama

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, close to central location. Pleasant staff.
Stayed 2 nights in Dec 2025

8/10 Good

Priyesha

Stayed 3 nights in Dec 2025

8/10 Good

Cormac

Stayed 1 night in Dec 2025

10/10 Excellent

Siobhan

The whole hotel was spotless and very eco-friendly. The staff were incredibly friendly and hospitable,
Stayed 3 nights in Dec 2025

2/10 Terrible

Megan

We didn't actual stay at the property. We had a medical issue and were unable to travel. We asked the property if they would consider a refund in full or part (and provided medical evidence of the reason), but to no avail. We understand that the booking was non-refundable, however, a show of good will due to the circumstances would have been appreciated.
Stayed 1 night in Dec 2025

10/10 Excellent

JERALD

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location. Safe and walkable to everywhere. Great customer service and the breakfast is wow Will stay here again and highly recommended.
Stayed 1 night in Oct 2025

8/10 Good

Matt

Stayed 1 night in Nov 2025

10/10 Excellent

Lourdes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, clean, and comfortable stay near Brussels city center I had a very pleasant stay at this hotel. The room was small but extremely cozy, clean, and well kept — a great balance between comfort and practicality. The décor felt warm and inviting, and although the space wasn’t large, it was thoughtfully designed. The bed was comfortable, but the only odd thing was that it had two single mattresses instead of one, so there was a slight dip toward the middle. It wasn’t a big problem, though — I still slept very well. The bathroom was modern and spotless, equipped with a good hair dryer and nice water pressure in the shower. The location is about 12–15 minutes’ walk from Brussels’ main tourist attractions, which made it easy to reach the city center while still being in a quiet and safe area. It’s perfect if you prefer staying slightly away from the busiest parts of town. The hotel is across from the Plaza Hotel, and while the area is safe, note that there are a few adult shops nearby — something to keep in mind for more conservative travelers. The hotel also has a nice cafeteria where you can enjoy breakfast or grab something to take away. The coffee and pastries were delicious, and it was convenient to have that option right on site. Overall, a cozy, clean, and comfortable place to stay — great value and a good choice if you want peace and convenience without being in the middle of all the crowds.
Stayed 2 nights in Oct 2025

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfy, and the staff were very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All perfect, very kind staff, nice breakfast. Very sustainable room equipment - tiles, floors, furniture, lamps etc. Bedroom and toilet are separate and quite small but beautiful designes
Stayed 2 nights in Oct 2025

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located….great hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

JERALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area. Walkable to everywhere. Highly recommended. Will stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel stay surprised me in a good way. It's not your typical hotel... hugely sustainable including the shuttlecock l-made lamps. The service was exceptional and the breakfast delicious.
Stayed 2 nights in Oct 2025

8/10 Good

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and customer service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A really nice hotel, with clean modern rooms friendly staff and an excellent location. Breakfast buffet is also brilliant
Stayed 2 nights in Sep 2025

10/10 Excellent

Parminder

Stayed 2 nights in Sep 2025