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Citybox Brussels

3.0 star property
3-star hotel near La Grand Place

Choose dates to view prices

Photo gallery for Citybox Brussels

Reception
Reception
In-room dining
Reception
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, European Union Parliament Building
    ‪19 min walk‬
  • Place, La Grand Place
    ‪4 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, desk, laptop workspace, free WiFi

Double Room

8.4 out of 10
Very good
(30 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Small

Double Room Small | 1 bedroom, desk, laptop workspace, free WiFi

Double Room Small

8.4 out of 10
Very good
(39 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | 1 bedroom, desk, laptop workspace, free WiFi

Single Room

8.8 out of 10
Excellent
(24 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | 1 bedroom, desk, laptop workspace, free WiFi

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, desk, laptop workspace, free WiFi

Family Room

9.0 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, laptop workspace, free WiFi

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Brussels

City center stay.Within a 10-minute walk of this Sint-Gillis hotel, you'll find Avenue Louise and Law Courts of Brussels. La Grand Place and Horta Museum are also within 2 miles (3 km).

What's nearby

  • Avenue Louise - 1 min walk - 0.0 miles
  • Royal Palace of Brussels - 15 min walk - 0.8 miles
  • Manneken Pis Statue - 18 min walk - 1.0 mile
  • European Union Parliament Building - 19 min walk - 1.1 miles
  • La Grand Place - 4 min drive - 1.2 miles

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 26 min drive

Restaurants

  • ‪Steigenberger Wiltcher's - ‬2 min walk
  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬2 min walk
  • ‪Loui Bar - ‬2 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Lloyd Café Presse - ‬2 min walk

About this property

Citybox Brussels

3-star hotel near La Grand Place
WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Citybox Brussels also features a vending machine, express check-in, and express check-out.
  • 246 guestrooms or units
  • Meeting rooms
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
Citybox Brussels offers 246 accommodations with hair dryers. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads. Housekeeping is provided weekly.

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Nov 11 - Nov 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Frequently asked questions

How close is Citybox Brussels to the airport?

Citybox Brussels is 9.8 mi (26-min drive) away from the Brussels Airport (BRU) airport, the closest popular airport to the property.

How much does it cost to stay at Citybox Brussels?

As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Citybox Brussels on Nov 2, 2025 start from $82.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citybox Brussels have an airport shuttle?

Airport shuttle services are not available at Citybox Brussels.

Does Citybox Brussels offer free breakfast?

Citybox Brussels does not offer free breakfast.

Is there a casino at Citybox Brussels?

No, there is no casino at this hotel, but Grand Casino Brussels (8-min drive) is nearby.

What time is check-in at Citybox Brussels?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

Is there free parking at Citybox Brussels?

Free parking is not available at this hotel.

Does Citybox Brussels have a pool?

Citybox Brussels does not have a pool.

Does Citybox Brussels have a spa?

There are no spa services available at this hotel.

How close is Citybox Brussels to downtown Brussels?

Citybox Brussels is 0.9 mi away from Brussels.

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 604 reviews
Rating 8 - Good. 161 out of 604 reviews
Rating 6 - Okay. 66 out of 604 reviews
Rating 4 - Poor. 24 out of 604 reviews
Rating 2 - Terrible. 15 out of 604 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Ka Ying

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Out of the 4 nights I have stayed in the property, the first half were troubling, but the second half was acceptable. The top floor room I was first assigned to didn't have functional air circulation (warm humid air was expressed even if the aircon was turned to max setting). Fortunately, under the help of the hotel staff I was moved to a lower floor. However, there was a power issue on the floor the next night and it wasn't fixed until beyond midnight. The staff member was being as helpful as they can, but there weren't enough staff to manage a separate customer issue as well as the power issue (which affected more rooms). The room reminds me of another hotel brand which are also minimalistic in branding and services, but unfortunately my experience in Citybox Brussels has deterred me from choosing the brand in other cities, which is a shame. I do have to say I am thankful for the in-house staff which tried their best to troubleshoot things, and the room itself is fine (furniture and interior design wise) but the rooms are inconsistent in quality, so the opinions are polarizing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lise

Stayed 8 nights in Jul 2025

10/10 Excellent

ermelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 3 nights in Jul 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and location

Fantastic location for a few days in Brussels, room had everything I needed!
Stayed 3 nights in Jul 2025

8/10 Good

Patti

Traveled with family
Liked: Cleanliness
Very basic, but okay
Stayed 2 nights in Jul 2025

6/10 Okay

Christopher L

Traveled with family
Way to simple for my taste, no TV and lack of amenities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jacinto, Whitby

Liked: Cleanliness, amenities, property conditions & facilities
First time we booked in a modern, self-service hotel in Brussels known for its affordable design, convenient location, and efficient check-in/out process. It was a blast while it was near places we wanted to go to.
Stayed 4 nights in Jun 2025

10/10 Excellent

Omar

Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time being there and it is just lovely and amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jagmohan

Stayed 2 nights in Jun 2025

10/10 Excellent

Vivian

Stayed 1 night in Jun 2025

6/10 Okay

Felim

Business traveler
Self service check in experience is not straightforward. Easy to make mistake. GUI needs work Soap dispenser was empty in Bathroom. Was not sure tap water was potable/drinkable in Brussels. No water bottle machine in Hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Min Hui

Stayed 2 nights in Jun 2025

10/10 Excellent

Reniel, Highlands Ranch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, rooms were clean and modern.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sabali

Stayed 3 nights in Jun 2025

8/10 Good

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brussels Hotel for a non eventful Saturday night was expensive. Citybox is exactly what it says. You are in a box. While I would understand it if it was to keep costs down, it wasn't cheap. It also was in an ok region, but nothing special was at the doorstep to make this a prime location.it wasn't horrible, but over priced. If i win the lottery, I might consider staying again, as it had facilities that required paying for, like laundrette for 7€, coffee machine for 3€, plates and fridge, but lacking kitchen utensils to prep and cook food. Maybe ok for breakfast?
Stayed 1 night in Jun 2025

10/10 Excellent

RAJKUMAR

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Huw

Stayed 3 nights in Jun 2025

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
1st room exceptional hot and air con not working, but room changed without hesitation by reception staff. Liked the shared facilities including washing machine and kitchen. Unfortunately the air conditioning in the rooms was poor. great central location, 2 minutes walk to Louisa metro.
Stayed 4 nights in Jun 2025

10/10 Excellent

axelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place i like it . A special the luggage storage
Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 3 nights in Jun 2025

10/10 Excellent

Nemia

Traveled with partner
Liked: Cleanliness, amenities
nice location and clean hotel
Stayed 3 nights in May 2025