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Hard Rock Hotel & Casino Bristol

2.5 star property
Enjoy 5 restaurants at this Bristol hotel

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Bristol

Indoor pool, open 9:00 AM to 7:00 PM, cabanas (surcharge)
1 bedroom, premium bedding, in-room safe, desk
Relax in a spacious room with a large window offering a view of the city, a seating area with a sofa and armchairs, and a dining table with bar stools.
Experience the elegant lobby with a curved ceiling, central pillar, and comfortable seating area.
Experience the vibrant atmosphere at the Hard Rock Center Bar, featuring a central stage and comfortable seating areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
500 Gate City Highway, Bristol, VA, 24201
  • Bristol Mall
    ‪3 min walk‬
  • Hard Rock Hotel & Casino Bristol
    ‪5 min walk‬
  • Bristol Regional Medical Center
    ‪4 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | 1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed, Corner

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(16 reviews)
  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Bristol

In Bristol .Steps from the hotel, you'll find Hard Rock Hotel & Casino Bristol and Bristol Mall. Also, State Line Centre is within half a mile (1 km) and Randolph Park is within 2 miles (3 km).

What's nearby

  • Bristol Mall - 3 min walk - 0.2 miles
  • Hard Rock Hotel & Casino Bristol - 5 min walk - 0.3 miles
  • Bristol Regional Medical Center - 4 min drive - 2.7 miles
  • The Pinnacle - 4 min drive - 3.2 miles
  • Bristol Motor Speedway - 19 min drive - 11.2 miles

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Sonic Drive-In - ‬17 min walk
  • ‪KFC - ‬18 min walk
  • ‪Southern Craft BBQ - ‬4 min drive
  • ‪Blackbird Bakery - ‬4 min drive

About this property

Hard Rock Hotel & Casino Bristol

Enjoy 5 restaurants at this Bristol hotel
Hard Rock Hotel & Casino Bristol offers its guests a full-service spa, an indoor pool, and a fitness center. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges.

A casino, a vending machine, and a sportsbook are also featured at Hard Rock Hotel & Casino Bristol. Self parking is free.

Smoking is allowed in designated areas at this Bristol hotel.

  • 303 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 2024
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
Hard Rock Hotel & Casino Bristol offers 303 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English

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  • Parking included
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Aug 20 - Aug 21
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Property amenities

Family friendly

  • Fenced pool
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Indoor pool
  • Sportsbook
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Roll-in shower (30 inches wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • 1 percent tourism fee will be charged
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Frequently asked questions

How close is Hard Rock Hotel & Casino Bristol to the airport?

Hard Rock Hotel & Casino Bristol is 13.3 mi (18-min drive) away from the Abingdon, VA (VJI-Virginia Highlands) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel & Casino Bristol?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Bristol on Jul 23, 2025 start from $167.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel & Casino Bristol have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel & Casino Bristol.

Does Hard Rock Hotel & Casino Bristol offer free breakfast?

Free breakfast isn’t offered at Hard Rock Hotel & Casino Bristol, but full breakfast is offered for a fee of between USD 15 and 30 for adults, USD 15 and 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hard Rock Hotel & Casino Bristol?

During your stay you can enjoy the 85873 square-foot casino on site, featuring 900 slot machines, 59 gaming tables, and a sportsbook.

What time is check-in at Hard Rock Hotel & Casino Bristol?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hard Rock Hotel & Casino Bristol?

This hotel offers free self parking. Valet parking is available for USD 12.00 per night.

Does Hard Rock Hotel & Casino Bristol have a pool?

Hard Rock Hotel & Casino Bristol features an indoor pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does Hard Rock Hotel & Casino Bristol have a restaurant?

There are 5 onsite restaurants, offering options like American cuisine and brunch.

Does Hard Rock Hotel & Casino Bristol have a spa?

This hotel has a spa, which features hydrotherapy, prenatal massages, and body treatments.

How close is Hard Rock Hotel & Casino Bristol to downtown Bristol?

Hard Rock Hotel & Casino Bristol is 1.7 mi away from Bristol.

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 184 reviews
Rating 8 - Good. 25 out of 184 reviews
Rating 6 - Okay. 12 out of 184 reviews
Rating 4 - Poor. 8 out of 184 reviews
Rating 2 - Terrible. 2 out of 184 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Smokey casino.

Hotel was great. However, the Casino was very smoke filled and very few dining options compared to other casinos.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great staff, clean and comfortable but the smoke from the casino was too much. When entering hotel, at check in and when trying to gamble the smoke from the Casino was overpowering.
Stayed 1 night in Mar 2025

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
Too hot in room refrigerator too warm don’t like the expresso
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of good music in the hotel. The spa made a error on our request for our same two spa technicians. I was not happy at how they went about trying to correct the mistake.
Stayed 1 night in Apr 2025

10/10 Excellent

Altagracia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have visited in recent years, the complete staff is super friendly, I have no complaints about anything, except the casino that the best area everyone smokes and it was unbearable, but there is a non-smoking play area, but it was always closed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is brand new, clean and comfortable. Staff was very nice. Great casino and bar. Would definitely go back when we are in the area again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy, Meadville

Stayed 1 night in Apr 2025

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

James, Whitesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodations
Stayed 1 night in Mar 2025

8/10 Good

Robin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Place

It was a nice hotel. The room was amazing. The food in the restaurant was great. The smoking in the casino was a little too much but the non-smoking casino on the lower level was great. The only issue we had was at checkout. We were considering staying an extra night but the agent behind the desk couldn't tell us if there were any rooms available because I booked through hotels.com. She wasn't very friendly about letting us know that either.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great and relaxing. Very Clean ! The people out front when you first pull up were very helpful. Rodney was help me with my luggage and answer questions about the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Stayed 1 night in Mar 2025

10/10 Excellent

Neil A

Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Very nice in every way. Staff was friendly and helpful. Very clean.
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda, Waynesville

Wonderful place to stay. Highly recommend. Can’t say the same for casino.
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Traveled with partner
Liked: Amenities
Most of the facility reeks of cigarette smoke, people were also smoking dope right at the front entrance. Room was really nice but couldn't sleep because of the loud music all night and doors slamming. Pool area is nice. I wouldn't recommend staying here.
Stayed 1 night in Mar 2025

2/10 Terrible

Corey

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be prepared to also not drink anything at this location unless you want to go to the bar and order a drink!!
Stayed 1 night in Mar 2025

6/10 Okay

Danielle L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2024