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Hard Rock Hotel & Casino Bristol

2.5 star property
Enjoy 5 restaurants at this Bristol hotel

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
1 bedroom, premium bedding, in-room safe, desk
Superior Suite, 1 King Bed, Corner | 1 bedroom, premium bedding, in-room safe, desk
Indoor/outdoor pool
Indoor/outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available

Explore the area

View in a map
500 Gate City Highway, Bristol, VA, 24201
  • Place, Bristol Mall
    ‪3 min walk‬
  • Place, Hard Rock Hotel & Casino Bristol
    ‪5 min walk‬
  • Place, Bristol Regional Medical Center
    ‪4 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 730 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | 1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)
  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Bristol

In Bristol .Steps from the hotel, you'll find Hard Rock Hotel & Casino Bristol and Bristol Mall. Also, State Line Centre is within half a mile (1 km) and Randolph Park is within 2 miles (3 km).

What's nearby

  • Bristol Mall - 3 min walk - 0.2 miles
  • Hard Rock Hotel & Casino Bristol - 5 min walk - 0.3 miles
  • Bristol Regional Medical Center - 4 min drive - 2.7 miles
  • The Pinnacle - 4 min drive - 3.2 miles
  • Bristol Motor Speedway - 19 min drive - 11.2 miles

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬6 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Constant Grind - ‬6 min walk
  • ‪KFC - ‬18 min walk
  • ‪Mr. Lucky's - ‬6 min walk

About this property

Hard Rock Hotel & Casino Bristol

Enjoy 5 restaurants at this Bristol hotel
Hard Rock Hotel & Casino Bristol offers its guests a full-service spa and a fitness center. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges.

A casino, a vending machine, and a sportsbook are also featured at Hard Rock Hotel & Casino Bristol. Self parking is free.

Smoking is allowed in designated areas at this Bristol hotel.

  • 303 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 2024
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
Hard Rock Hotel & Casino Bristol offers 303 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property entrance
The Bristol Hotel
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 1,015 reviews
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The price is $185
Nov 10 - Nov 11
Total with taxes and fees
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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Roll-in shower (30 inches wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Frequently asked questions

How close is Hard Rock Hotel & Casino Bristol to the airport?

Hard Rock Hotel & Casino Bristol is 13.3 mi (18-min drive) away from the Abingdon, VA (VJI-Virginia Highlands) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel & Casino Bristol?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Bristol on Oct 22, 2025 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel & Casino Bristol have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel & Casino Bristol.

Does Hard Rock Hotel & Casino Bristol offer free breakfast?

Free breakfast isn’t offered at Hard Rock Hotel & Casino Bristol, but full breakfast is offered for a fee of between USD 15 and 30 for adults, USD 15 and 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hard Rock Hotel & Casino Bristol?

During your stay you can enjoy the 85873 square-foot casino on site, featuring 900 slot machines, 59 gaming tables, and a sportsbook.

What time is check-in at Hard Rock Hotel & Casino Bristol?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hard Rock Hotel & Casino Bristol?

This hotel offers free self parking. Valet parking is available for USD 12.00 per night.

Does Hard Rock Hotel & Casino Bristol have a pool?

Hard Rock Hotel & Casino Bristol does not have a pool.

Does Hard Rock Hotel & Casino Bristol have a restaurant?

There are 5 onsite restaurants, offering options like American cuisine and brunch.

Does Hard Rock Hotel & Casino Bristol have a spa?

This hotel has a spa, which features hot stone massages, body treatments, and facials.

How close is Hard Rock Hotel & Casino Bristol to downtown Bristol?

Hard Rock Hotel & Casino Bristol is 1.7 mi away from Bristol.

Reviews

Hard Rock Hotel & Casino Bristol Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 192 out of 250 reviews
Rating 8 - Good. 32 out of 250 reviews
Rating 6 - Okay. 15 out of 250 reviews
Rating 4 - Poor. 8 out of 250 reviews
Rating 2 - Terrible. 3 out of 250 reviews

Reviews

8/10 Good

roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travel to family reunion

Convenient, new , no assistance with luggage For a Hotel Casino I thought this was odd didn’t have cart for bring in luggage. Front desk charges $50 for early check in it was 1pm. Really! No personal element exhibited just straight forward collecting money and check in directions! It was not busy’
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
False fire alarm at 12:30 am. 5th and 6th floor had to evacuate walking down the stairs while other floors and casino carried on like nothing. Glad there was no fire but the other people would have burned.
Stayed 1 night in Jul 2025

10/10 Excellent

JEROLD

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax, Win, and be entertained…

The best place in town for comfort, food, and of course gambling. I was offered a late check out (no charge) just so I can enjoy the pool that’s been recently upgraded. The rooms were clean, spacious, nice tv, bathroom was very nice, and I slept on a cloud. They have Cabanas with huge tvs pool side and I believe they have some sort of concession stand ( I’m pretty sure).The staff was amazing. The hotel is beautiful but the staff is what did it for me. I mean just very cheerful, informative, and seemed so excited to be of help… definitely will be returning the place is huge so I have to double back to catch the live entertainment, the spa and win so money…
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, but be ware of extra charges

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

CHRISTINA, Chicago

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was friendly. Room was lovely with a great view of the mountains. Room had espresso machine. Would prefer regular coffee in the room, but there was a station set up in the lobby. Wish we had more time to check out the pool, but were just passing through town.
Stayed 1 night in Jul 2025

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel very clean and really nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and new!
Stayed 1 night in Jul 2025

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel and casino.
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with updated facilities. Loved everything about our stay and wishes I could have stayed longer. Only downside, we were required to pay a resort fee of $14.99 above the Expedia charges. I did not see this on the Expedia website or at least it was not obvious.
Stayed 1 night in Jul 2025

10/10 Excellent

Jing Hau

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was fantastic!
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Night!

Great trip! Wish they had a better ventilation system for the cigarette smokers.
Stayed 1 night in Jun 2025

6/10 Okay

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Bad layout

Don't travel here with children. The food places are on the other side of the casino where there is no way for children to get thru the building. In order to eat you will have to exit the building and drive around to the back. Very inconvenient.
Stayed 1 night in Jun 2025

8/10 Good

Jane

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in

Was a great stay. My husband went in to see if a room was available and the lady was very rude to him. When i came in i had a different person and she was great
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina, Christiana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasantly surprised ! From the front desk , the casino attendants , to the wait staff at Council Oaks… all fabulous . The room was clean , beds comfy .. Would stay here again for sure !!!
Stayed 1 night in Jun 2025