Sofitel Brisbane Central

5.0 star property
Family-friendly 5-star hotel near Queen Street Mall

Choose dates to view prices

Photo gallery for Sofitel Brisbane Central

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Luxury Room, 2 Double Beds, High Floor | 1 bedroom, premium bedding, down comforters, pillowtop beds
Interior
Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym

Explore the area

Map
249 Turbot Street, Brisbane, QLD, 4000
  • Roma Street Parkland
    ‪9 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪17 min walk‬
  • Suncorp Stadium
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

Superior Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Opera Suite Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2

  • Sleeps 3
  • 1 King Bed

EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, King Bed, High Floor

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

Luxury City Room, King Bed, High Floor, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

  • 699.7 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Double Beds, High Floor

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

Signature Suite, 1 King Bed, City View

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Prestige Suite Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Brisbane

City center retreat .Within a 10-minute walk of this Brisbane Central Business District hotel, you'll find Queen Street Mall and Roma Street Parkland. Also, Waterfront Brisbane is within half a mile (1 km) and Brisbane City Botanic Gardens is within 2 miles (3 km).

What's nearby

  • Queen Street Mall - 5 min walk - 0.3 miles
  • Waterfront Brisbane - 7 min walk - 0.4 miles
  • Roma Street Parkland - 9 min walk - 0.5 miles
  • Brisbane Convention and Exhibition Centre - 17 min walk - 0.9 miles
  • Suncorp Stadium - 3 min drive - 1.5 miles

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪Merlo Cart - ‬2 min walk
  • ‪Club Sofitel - ‬5 min walk
  • ‪Cafe Chez vous - ‬3 min walk
  • ‪Astor Terrace Cafe - ‬5 min walk
  • ‪Knowhere Brisbane - ‬4 min walk

About this property

Sofitel Brisbane Central

Family-friendly 5-star hotel near Queen Street Mall
Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 14273 square feet (1326 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the luxury Sofitel Brisbane Central. For a fee, parking is available.

This 5-star Brisbane hotel is smoke free.

  • 416 guestrooms or units
  • 30 levels
  • 14273 sq ft of conference space
  • 1326 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Brisbane Central offers 416 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (AUD 47 per night)
  • Secured, covered valet parking on site (AUD 57 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 15 to 45 for adults and AUD 15 to 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • High-pile carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 85.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 15 to 45 for adults, and AUD 15 to 45 for children
  • Covered self parking fee: AUD 47 per night
  • Covered valet parking fee: AUD 57 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 85.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Brisbane Central
Sofitel Hotel Brisbane Central
Accor Brisbane Central
Brisbane Sofitel
Sofitel Brisbane Central Hotel Brisbane
Sofitel Brisbane Central Hotel
Sofitel Central Hotel
Sofitel Central
Sofitel Brisbane Central Hotel
Sofitel Brisbane Central Brisbane
Sofitel Brisbane Central Hotel Brisbane

Frequently asked questions

How close is Sofitel Brisbane Central to the airport?

Sofitel Brisbane Central is 10.5 mi (22-min drive) away from the Brisbane Airport (BNE) airport, the closest popular airport to the property.

How much does it cost to stay at Sofitel Brisbane Central?

As of Jun 10, 2025, prices found for a 1-night stay for 2 adults at Sofitel Brisbane Central on Jun 22, 2025 start from $180.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sofitel Brisbane Central have an airport shuttle?

Airport shuttle services are not available at Sofitel Brisbane Central.

How close is Sofitel Brisbane Central to the beach?

This hotel is 17.6 mi (30-min drive) from Shorncliffe Beach.

Does Sofitel Brisbane Central offer free breakfast?

Free breakfast isn’t offered at Sofitel Brisbane Central, but buffet breakfast is offered for a fee of between AUD 15 and 45 for adults, AUD 15 and 45 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Sofitel Brisbane Central?

No, there is no casino at this hotel, but Treasury Casino (11-min walk) is nearby.

What time is check-in at Sofitel Brisbane Central?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Sofitel Brisbane Central?

Free parking is not available at this hotel. Self parking is available for AUD 47 per night, and valet parking for AUD 57 per night.

Does Sofitel Brisbane Central have a pool?

Sofitel Brisbane Central features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 9:00 PM.

Does Sofitel Brisbane Central have a restaurant?

Sofitel Brisbane Central is home to Chouchou, which features light fare and brunch.

Does Sofitel Brisbane Central have a spa?

This hotel has a spa, which features facials, aromatherapy, and hot stone massages.

How close is Sofitel Brisbane Central to downtown Brisbane?

Sofitel Brisbane Central is 0.3 mi away from Brisbane.

Sofitel Brisbane Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, beautiful room. Everything was perfect, I would recommend this hotel to our pickiest friends.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 1 night in Feb 2025

10/10 Excellent

Jayvant

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brendan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to and walk to the mall for ease
Stayed 1 night in Jan 2025

10/10 Excellent

Helene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sofitel delivers!

From check in to check out, my whole stay was fantastic! Right from the start I was made to feel that I was their only guest. As it was my first stay with Sofitel I received a complimentary room upgrade with a view of the beautiful Anzac Square. We had a bite to eat for dinner at Cuvee and it was delicious. The staff were so polite, professional and were so very attentive. The hotel was tastefully decorated, with beautiful amenities and access to Central Station right at your door. Queen St Mall just a few minutes walk away. I would not hesitate to stay here again and am already planning my next visit :)
Stayed 1 night in Jan 2025

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service
Stayed 5 nights in Jan 2025

8/10 Good

Zhangjie

Stayed 3 nights in Jan 2025

10/10 Excellent

Rich

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in heart of Brisbane. Easy access to shops and restaurants. Beds were too soft for my liking and new mattress would be suggested as they had some permanent indentation from use which made it hard to get really comfortable. Again firmer mattress even medium density would have been nice. Also the furniture needed to be moved for a deep cleaning as it was pretty dirty under beds and night table. We knew that because we dropped an earring and had to move stuff so saw it first hand. The lobby and service was top shelf though.
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Uliano

Traveled with partner
Liked: Amenities
Great all round Could not fault it. Would definitely recommend it
Stayed 4 nights in Dec 2024

4/10 Poor

Alan

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Iulia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, located just above Central train station which makes it very easy to access, when entering the lobby the design is very fancy and staff are very polite and respectful. Breakfast selection is very rich and adaptable to any dietary requirements. The swimming pool are is nice and clean and gives opportunity for families to have fun on the hotel's territorry. However for a 5 star hotel I would recommend to check their water dispensers in the room. When filling the water in a glass it was not clear, so we just bought water from supermarket. Also bed vallance needs to be changed as it was ripped on the edges. These details did not impact our stay, but it does impact the image of a 5 star hotel. Overall we had a wonderfull say, the restaurant menu is delicious and we enjoyed every minute of our vacation
Stayed 4 nights in Dec 2024

6/10 Okay

Nevin

Disliked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy location and good service

Excellent location, large rooms with comfortable beds. Good Wi-Fi. Christmas cookies and drinks in the lobby a lovely touch Reasonable price for the room and location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorraine Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much for staff. Had our room changed to suit daughter with disability (walk in shower). Went out of their way to accommodate her needs. Felt very safe. Would definitely stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely night away. The day spa was fantastic. The staff are very friendly, comfortable beds. The room was not the cleanest, with marks on the windows, toothpaste on the vanity and dirt on the shower vent.
Stayed 1 night in Nov 2024

6/10 Okay

Jonathan

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Stayed 3 nights in Nov 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast, lovely room, enjoyed the pool and how close it was to the main shopping area, casino and river (within a 15 minute walk). Having the train station below the hotel made travelling to other areas so easy especially with the cheap fares.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gunvantbhai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly helpful service
Stayed 3 nights in Aug 2024

6/10 Okay

Joanna

Liked: Cleanliness
No pen, no paper,no minibar, no room service menu, no spa menu. The room seemed to have been emptied of amenities. Otherwise as noce as any sofitel.
Stayed 2 nights in Nov 2024