4/10 Malo
Marilyn Chesher C.
5 jul. 2024
Le gustó: Limpieza
Nightmare
Booked this property because there was a lift, arrived to find the lift was out of order and it wasn't fixed during the time of our stay, my husband is disabled and I have hip & knee problems, we had our cases and bags of shopping + other stuff, and was faced with 2 flights of curved stairs, lucky for us another much younger couple saw our plight and helped take our stuff to the flat. Coping with 2 flights of stairs every time we went out was just too much and we came home early. My husband has a invalid buggy and having to carry the battery up the stairs to recharge it was very difficult. The flat was lovely, linen and towels very nice, needed a little more attention to cleaning, cobwebs and a dirty toilet, a non slip mat for the shower would have been nice. I paid a lot of money for this flat and I am very dissapointed. I feel we should have been told about the lift and given the opportunity to cancel as others staying there had been.
Marilyn Chesher C.
Se hospedó 7 noches en junio de 2024