2/10 Terrible
Kessanee J.
10 sept. 2023
Le gustó: Limpieza
Misleading advertising know before you go
The home looked beautiful in pictures but reality is not the same. Lots of safety concerns especially if you have small children.
Safety issues:
- Upstairs railing is too low by safety standard. There is a sticker with falling hazard posted on the wall.
- all upstairs windows are missing screens.
Another small falling password for small children.
- there is also another fall hazard sticker by the front entrance.
- The sink by the entrance is only connected to hot water, so the hot water could burn your hands.
Misleading advertising:
- Hot tub doesn’t work very well, can’t control temperature and makes loud noises.
- outlet near the tv in master bedroom is broken so the TV can be used.
- at the time of our stay, the only ceiling fan available is broken/unusable.
Overall, the pictures showing on VRBO do not reflect the condition of the home.
We have tried to work with Vrbo to update the pictures, but they failed to work with us to resolve the issues
Kessanee J.
Se hospedó 3 noches en agosto de 2023