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Chateau On The Lake Resort Spa and Convention Center

4.0 star property
4-star spa resort near Showboat Branson Belle

Choose dates to view prices

Photo gallery for Chateau On The Lake Resort Spa and Convention Center

Indoor pool, seasonal outdoor pool, sun loungers
Property video
Dock
Outdoor dining
Children's activities

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available

Explore the area

View in a map
415 North State Highway 265, Branson, MO, 65616
  • Place, Moonshine Beach
    ‪7 min walk‬
  • Place, Table Rock Dam
    ‪2 min drive‬
  • Place, Lake Taneycomo
    ‪2 min drive‬
  • Airport, Branson, MO (BKG)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Lake View, Lakeside

Room, 1 King Bed with Sofa bed, Lake View, Lakeside | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Lake View, Lakeside

9.0 out of 10
Wonderful
(48 reviews)
  • 518 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lakefront Ambassador King suite

Lakefront Ambassador King suite | Premium bedding, in-room safe, desk, blackout drapes

Lakefront Ambassador King suite

8.8 out of 10
Excellent
(29 reviews)
  • 540 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 392 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Partial Lake View King

Premium bedding, in-room safe, desk, blackout drapes

Partial Lake View King

9.2 out of 10
Wonderful
(47 reviews)
  • 432 sq ft
  • Partial lake view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lakefront King, Balcony, Lake View

Lakefront King, Balcony, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Lakefront King, Balcony, Lake View

9.4 out of 10
Exceptional
(27 reviews)
  • 513 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lakefront Ambassador King, Balcony, Lake View

Premium bedding, in-room safe, desk, blackout drapes

Lakefront Ambassador King, Balcony, Lake View

8.6 out of 10
Excellent
(7 reviews)
  • 513 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Basic Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Suite, 2 Queen Beds

Traditional Suite, 2 Queen Beds | Living area | 32-inch flat-screen TV with cable channels, TV, pay movies

Traditional Suite, 2 Queen Beds

  • 518 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite

  • 1000 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, in-room safe, desk, blackout drapes

Premier Suite

  • 864 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(103 reviews)
  • 392 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Partial Lakeview Two Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Partial Lakeview Two Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 432 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Branson

Skyview stay.A stay at this Skyview resort places you within 3 miles (5 km) of Showboat Branson Belle and 6 miles (10 km) of Titanic Museum. Branson Ferris Wheel and White Water are also within 6 miles (10 km).
View more Resorts in BransonOpens in a new window

What's nearby

  • Moonshine Beach - 7 min walk - 0.4 miles
  • Shepherd of the Hills Fish Hatchery - 2 min drive - 1.4 miles
  • Table Rock Dam - 2 min drive - 1.6 miles
  • Lake Taneycomo - 2 min drive - 1.8 miles
  • Titanic Museum - 5 min drive - 3.8 miles

Getting around

  • Springfield-Branson National Airport (SGF) - 64 min drive

Restaurants

  • ‪Area 71 - ‬4 min drive
  • ‪Cheeky Monkey - ‬2 min drive
  • ‪Mochas And Meows - ‬5 min drive
  • ‪Vintage Paris - ‬7 min drive
  • ‪Fall Creek Steak And Catfish House - ‬5 min drive

About this property

Chateau On The Lake Resort Spa and Convention Center

4-star spa resort near Showboat Branson Belle
Chateau On The Lake Resort Spa and Convention Center offers its guests a full-service spa, a marina, and outdoor tennis courts. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this resort measures 43500 square feet (4041 square meters) and includes conference space. An indoor pool, a seasonal outdoor pool, and a hot tub are also featured at the business-friendly Chateau On The Lake Resort Spa and Convention Center. Parking is available for a fee.

This 4-star Branson resort is smoke free.

  • 301 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 43500 sq ft of conference space
  • 4041 sq m of conference space
  • Built in 1997
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Chateau On The Lake Resort Spa and Convention Center offers 301 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Children's games
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Valet parking on site (USD 25 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Canoeing
  • Fishing
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Motor boating
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Water skiing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Valet parking fee: USD 25 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Lake Resort Spa Branson
Chateau Lake Resort Spa
Chateau Lake Spa Branson
Chateau On The Lake Resort Spa Convention Centre
Chateau On The Lake Resort Spa Convention Center
Chateau On The Convention
Chateau On The Lake Resort Spa and Convention Center Resort
Chateau On The Lake Resort Spa and Convention Center Branson

Frequently asked questions

How close is Chateau On The Lake Resort Spa and Convention Center to the airport?

Chateau On The Lake Resort Spa and Convention Center is 15 mi (24-min drive) away from the Branson, MO (BKG) airport, the closest popular airport to the property.

How much does it cost to stay at Chateau On The Lake Resort Spa and Convention Center?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Chateau On The Lake Resort Spa and Convention Center on Dec 14, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chateau On The Lake Resort Spa and Convention Center have an airport shuttle?

Airport shuttle services are not available at Chateau On The Lake Resort Spa and Convention Center.

How close is Chateau On The Lake Resort Spa and Convention Center to the beach?

This resort is 12 mi (21-min drive) from Big Cedar Beach and 16.2 mi (26-min drive) from Aunts Creek Beach. Don't forget your sunscreen!

Does Chateau On The Lake Resort Spa and Convention Center offer free breakfast?

Free breakfast isn’t offered at Chateau On The Lake Resort Spa and Convention Center, but full breakfast is offered for a fee of between USD 10 and 30 for adults, USD 10 and 30 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at Chateau On The Lake Resort Spa and Convention Center?

No, there is no casino at this resort.

What time is check-in at Chateau On The Lake Resort Spa and Convention Center?

Check-in start time: 4 PM; Check-in end time: 5:30 AM. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at Chateau On The Lake Resort Spa and Convention Center?

Free parking is not available at this resort. Self parking is available for USD 10 per night, and valet parking for USD 25 per night.

Does Chateau On The Lake Resort Spa and Convention Center have a pool?

Chateau On The Lake Resort Spa and Convention Center features an indoor pool and a seasonal outdoor pool.

Does Chateau On The Lake Resort Spa and Convention Center have a restaurant?

Yes, there are 2 restaurants on site.

Does Chateau On The Lake Resort Spa and Convention Center have a spa?

This resort has a spa, which features facials, aromatherapy, and deep-tissue massages.

How close is Chateau On The Lake Resort Spa and Convention Center to downtown Branson?

Chateau On The Lake Resort Spa and Convention Center is 0.5 mi away from Table Rock.

Chateau On The Lake Resort Spa and Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 784 out of 1370 reviews
Rating 8 - Good. 270 out of 1370 reviews
Rating 6 - Okay. 170 out of 1370 reviews
Rating 4 - Poor. 89 out of 1370 reviews
Rating 2 - Terrible. 57 out of 1370 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

REX, FARMINGTON

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was well maintained. The service was very good. The staff was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Cerena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jordan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place minus the fact you have to pay for self parking even after you pay for the room and pay the resort fees.
Stayed 2 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very accommodating and kind. We had a great stay!
Stayed 5 nights in Aug 2025

6/10 Okay

La

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, 4th floor was a marginal location. Expected more for what we paid for the rooms. 10th floor or better.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Derik

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not what we expected

The amenities we expected weren’t there. The hot tub was down and out of service, no game room for kids, indoor pool was under maintenance and in our room there were issues with the toilet in our room and other problems such as cold food served from downstairs cafe. It just wasn’t what we usually see from this hotel.
Stayed 3 nights in Aug 2025

4/10 Poor

Kyle

Traveled with family
Liked: Cleanliness, staff & service
The property is nice. It is a little odor, but it is clean. The staff was friendly. My biggest complaint is you have to pay to park in their parking lot when you book a room. You have to scan a QR code and pay $17. You would think for the amount of money the room cost per night. You would not have to pay for parking at a hotel. You can stay at 20 other hotels in Branson and not have to pay for parking.
Stayed 1 night in Aug 2025

8/10 Good

CHRISTIE

Traveled with partner
Liked: Cleanliness, staff & service
I don’t like the parking fees and the towels were scratchy. But it’s a lovely hotel and the location is great.
Stayed 2 nights in Aug 2025

4/10 Poor

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
This is our second time staying here and the first time the walls were gross with mold on the ceiling and the bedding had stains. The carpet was disgusting it stunk. We stayed a second time and the window covered in spiderwebs, bathroom tub hadn’t been properly cleaned, the walls again were gross, the carpet had stains and very obviously dirty. The staff was okay and the food was mid.
Stayed 1 night in Aug 2025

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with a fantastic view of the lake. The rooms are somewhat dated. They need a refresh with walk in showers, larger tv’s etc. Only had 1 EV charger 14-50 plug that was never available. Garage was somewhat cluttered with the fireproofing falling all over the place & on your car. EV plugs or chargers are only a few hundred dollars that could set a top tier resort apart.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Room comfort

Get rid of the bird

Arrived late with check-in around 1:30am after getting off work from an 18 hour day. Drove around for 15 minutes and couldn’t find a parking spot. Went to the counter to check in and host informed me that I had to pay to park anywhere on the property parking garage or outside. After paying $538 for a room and then being charged extra for garage parking because there was nothing left outside, I was not happy to say the least. Finally made it to my room after getting lost of the parking garage elevator/convention center, showered and went to sleep around 2:30. Was woken up at 6:30 to a bird chirping every 5-10 seconds. This continued until I left around 11:30am and I was not able to get back to sleep. I could hear the sound of footsteps down the hallway every time someone walked by. If you’re looking to get a good nights rest, I do not recommend staying here. *I tried to include the video of the bird chirping, but it would only allow photos.
Stayed 1 night in Aug 2025

8/10 Good

Randall

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Liked: Cleanliness

Update beds

Mattress was worn out
Stayed 1 night in Aug 2025

10/10 Excellent

Rayvin, Sherman

Liked: Amenities
Beautiful place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa, Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Toni

Liked: Amenities
Disliked: Cleanliness
The room was 53 degrees when we arrived and never reached over 60 degrees. We called the front desk to let them know it was too cold and they said turn the thermostat to 75 and then off. This did not change the situation. We also asked them to not turn the air on the next day and they did.
Stayed 2 nights in Aug 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bryce

Stayed 1 night in Aug 2025

6/10 Okay

Marilyn

Traveled with family
Liked: Staff & service
The view was great, bring your own microwave, hot tubs closed
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beatiful on Table Rok Lake;

This is a Beautiful Place inside and outside and you are met at the front door with Friendly Doormen interested in your Stay; This is a Full Service Hotel and there are people and services everywhere; The only negative was it was Freezing inside and many guests and even Workers felt so; With a cool down the next day they could have turned off the Air Conditioning and it would have still been Freezing for a Week; Do a Servey of Guests and depend on them to say how warm or cold it should be; Not Management deciding in a Bubble; Otherwise Awesome and wonderful Teamwork there;
Stayed 1 night in Aug 2025

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are all fine. The pictures do it justice, it does have an older 60s/70s fancy vibe. What I don't like is charging me $17 a night to park in a surface lot. That's nickel and diming and the reason I won't be back. The water pressure in the sinks is barely there, shower was fine however. Worst was the air conditioner coming on loud and hard, like an old car starting. That's not exaggerating, it was very hard to hear that over and over all night. Overall, wouldn't recommend.
Stayed 1 night in Aug 2025

8/10 Good

CRYSTAL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful property, I booked through Expedia, but was not aware of the additional resort fees I had to pay the hotel in addition to the nightly room fee I paid Expedia. Also parking fee was rather expensive!
Stayed 4 nights in Aug 2025

2/10 Terrible

Tim

Disliked: Staff & service, property conditions & facilities

Chateau on the lake Branson, MO

skip Chateau go to Rock Lane Resort..... Chateau had no dinner service. went to both places to eat and no one waited on us. when they did it was so sloooow! 90 minutes no steak dinner!! No pool service eaither ya oreder and drinks never show up. Hot Tub is gross, no indoor pool as promoised . Also i asked them the day before about Kuerig maker to be replaced and once agian nope, so no coffee for the trip unless u go pay downstairs. lastly the air conditioner does not blow or cool down. oh and watch out for the back door patio lock. u can get locked out there. just horrible and no concerns on their part. just a room number we were!
Stayed 2 nights in Aug 2025