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Hotel Dene & Conference Centre

3.5 star property
3.5-star guestrooms with comfy beds

Choose dates to view prices

Photo gallery for Hotel Dene & Conference Centre

Terrace/patio
Reception
Exterior
Breakfast and dinner served
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5
  • Place, Casino Dene
    ‪6 min walk‬
  • Place, Cold Lake Energy Centre
    ‪15 min drive‬
  • Place, Cold Lake Marina
    ‪19 min drive‬

Room options

View all photos for Standard King

Standard King | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard King

9.4 out of 10
Exceptional
(38 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite | 1 bedroom, pillowtop beds, desk, laptop workspace

King Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

North America

What's nearby

  • Casino Dene - 6 min walk - 0.4 miles
  • Cold Lake Energy Centre - 15 min drive - 10.4 miles
  • Cold Lake Marina - 19 min drive - 12.6 miles
  • Kinosoo Ridge Ski Resort - 33 min drive - 17.6 miles
  • Moose Lake Provincial Park - 41 min drive - 35.3 miles

Restaurants

  • ‪7-Eleven - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Beantrees Cafe - ‬8 min drive
  • ‪Original Joe's - ‬8 min drive
  • ‪Tim Hortons - ‬7 min drive

About this property

Hotel Dene & Conference Centre

3.5-star guestrooms with comfy beds
Hotel Dene & Conference Centre offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. A casino, a terrace, and multilingual staff are also featured at the business-friendly Hotel Dene & Conference Centre. Free self parking is available.

This 3.5-star hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2017
  • Full breakfast (free)
  • Casino
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Dene & Conference Centre offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Best Western Cold Lake Inn
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  • Parking included
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 40 slot machines
  • 5 gaming tables
  • Billiards/pool table
  • Casino (25,000 square feet of space)
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM

Renovations and closures

The property will be renovating from January 16 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 26.25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 26.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Frequently asked questions

Does Hotel Dene & Conference Centre have an airport shuttle?

Airport shuttle services are not available at Hotel Dene & Conference Centre.

How close is Hotel Dene & Conference Centre to the beach?

This hotel is 10.1 mi (15-min drive) from Kinosoo Beach.

Does Hotel Dene & Conference Centre offer free breakfast?

Hotel Dene & Conference Centre offers free full breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 6:00 AM and 10:00 AM.

Is there a casino at Hotel Dene & Conference Centre?

During your stay you can enjoy the 25000 square-foot casino on site, featuring 40 slot machines and 5 gaming tables.

What time is check-in at Hotel Dene & Conference Centre?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in.

Is there free parking at Hotel Dene & Conference Centre?

This hotel offers free self parking.

Does Hotel Dene & Conference Centre have a pool?

Hotel Dene & Conference Centre features an indoor pool. The property will be renovating the pool from January 16 2025 to December 31 2025 (completion date subject to change).

Does Hotel Dene & Conference Centre have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Dene & Conference Centre have a spa?

There are no spa services available at this hotel.

Hotel Dene & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 520 reviews
Rating 8 - Good. 138 out of 520 reviews
Rating 6 - Okay. 29 out of 520 reviews
Rating 4 - Poor. 20 out of 520 reviews
Rating 2 - Terrible. 22 out of 520 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yvette

Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night stay

It was an amazing hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Great place to stay
Stayed 1 night in Aug 2025

8/10 Good

duncan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

lhea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Christian

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service
Says pool and hot tub but not in working order
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Stayed 2 nights in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Great hotel and casino. Only one complaint was there was no cold water in the room, only hot water.
Stayed 1 night in Aug 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

asiya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable!! Staff were so accomadating and friendly, always asking how I was enjoying my stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

The price was veey reasonable. Awesome breakfast and the staff were super friendly. 100% would recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Daunine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay when in/around Cold Lake.

Great stay, great price, great hotel. Just minutes outside of Cold Lake and right next door to casino, restaurant and gas station.
Stayed 1 night in Jun 2025

6/10 Okay

Herman

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast and lovely stay
Stayed 2 nights in Jul 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Irene

Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality and great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very nice stay. Awesome room, great bed, very clean. Two things...the shower open concept allowed some water on the floor while showering...and no Sportsnet or TSN...small things in an otherwise great stay. And breakfast was awesome with eggs, sausage, bacon, hash browns, pancakes and more! Will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Teji

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel with reasonable price ❤️
Stayed 1 night in Jun 2025

4/10 Poor

Aradhana

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Not so good
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last stay in Cold Lake before moving.

Our stay was good. Staff are great. Very polite and helpful. Only downside was the pillows are too soft for me. I think there should be at least one firm pillow.
Stayed 1 night in Jun 2025