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Down Hall Hotel

4.0 star property
4-star eco-certified hotel with spa

Choose dates to view prices

Photo gallery for Down Hall Hotel

Lobby sitting area
1 bedroom, premium bedding, down comforters, in-room safe
Lounge
Property entrance
Lounge

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service

Explore the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    ‪10 min drive‬
  • Mountfitchet Castle
    ‪15 min drive‬
  • Epping Forest
    ‪25 min drive‬
  • London (STN-Stansted)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room

7.6 out of 10
Good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Classic Double Room

8.4 out of 10
Very good
(24 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room | 1 bedroom, premium bedding, down comforters, in-room safe

Estate Patio Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Double or Twin Room

9.2 out of 10
Wonderful
(12 reviews)
  • 64 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Bishop's Stortford

Near the airport.Within 6 miles (10 km) of this Bishop's Stortford hotel, you'll find Pishiobury Park and Hatfield Forest Country Park. Saint Nicholas Church, Moreton and The Gibberd Garden are also within 6 miles (10 km).

What's nearby

  • Hatfield Forest Country Park - 10 min drive - 6.0 miles
  • Mountfitchet Castle - 15 min drive - 11.3 miles
  • Epping Forest - 25 min drive - 17.0 miles
  • Hylands House and Park - 27 min drive - 21.1 miles
  • Tottenham Hotspur Stadium - 37 min drive - 25.3 miles

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪Hatfield Heath, opp the White Horse - ‬4 min drive
  • ‪Star of India - ‬9 min drive
  • ‪Queens Head Inn - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

4-star eco-certified hotel with spa
Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A sauna, spa services, and a terrace are also featured at the eco-certified Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 891 sq m of conference space
  • Built in 1322
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

How close is Down Hall Hotel to the airport?

Down Hall Hotel is 8.6 mi (15-min drive) away from the Stansted Airport (STN) airport, the closest popular airport to the property.

Does Down Hall Hotel have an airport shuttle?

Airport shuttle services are not available at Down Hall Hotel.

Does Down Hall Hotel offer free breakfast?

Free breakfast isn’t provided at Down Hall Hotel, but cooked-to-order breakfast is offered for a fee of GBP 19.50 per person.

Is there a casino at Down Hall Hotel?

No, there is no casino at this hotel.

What time is check-in at Down Hall Hotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Down Hall Hotel?

This hotel offers free self parking and extended parking.

Does Down Hall Hotel have a pool?

Down Hall Hotel does not have a pool.

Does Down Hall Hotel have a restaurant?

Down Hall Hotel is home to The Grill Room, which features British cuisine.

Does Down Hall Hotel have a spa?

Pamper yourself with a day at Eden Spa, where you can enjoy Swedish massages, mani/pedis, and body scrubs.

How close is Down Hall Hotel to downtown Bishop's Stortford?

Down Hall Hotel is 0.8 mi away from Hatfield Heath.

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1010 reviews
Rating 8 - Good. 275 out of 1010 reviews
Rating 6 - Okay. 93 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 19 out of 1010 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an excellent stay! I must say this place exceeded our expectations. On the surface it looks like one of those comfortable but dull sort of beige country house hotels and we thought it would be grand but it was super. There was actually some joy and edge in the refurbishment so there are some really nice decorative touches. The colour in our room was a deep clay colour and some nice fabrics and furnishings in the bar area too. The food in the bar was fabulous and again far better than expected. Nice friendly staff even though all were teenagers they were sweet and helpful - good to see some holiday jobs! Gardens look gorgeous although we didn’t have time for a walk as we were in the spa. Spa was quite nice too. Not too busy or overbooked. Overall would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Rupert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine country house hotel

Fine country house hotel with excellent service. Food is pricey but good quality
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Stayed 1 night in Apr 2025

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings for a quiet getaway from the kids! Perfect weather and attentive - but not intrusive - staff, even helping us when the battery for our car key died and we couldn't lock it!
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Amenities
Beautiful interior, nice staff and shame about the boring gardens.
Stayed 1 night in Apr 2025

10/10 Excellent

Serea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unreal stay!

Hotel is absolutely beautiful, spotless, staff are all wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

6/10 Okay

Renee

Liked: Staff & service
My room wasnt as clean as it could have been.
Stayed 1 night in Apr 2025

4/10 Poor

Carmen

Stayed 1 night in Apr 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rhona

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at Downhall, which is a beautiful property with lovely grounds. A big thank you to every single member of staff that we came across, as everyone was friendly and helpful. But a massive thank you to the lady (duty manager) who helped my family . She changed rooms for us, upgraded some of the rooms, so our 5rooms would be close to one another. Can’t wait to go back👍
Stayed 1 night in Mar 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Bhaveet

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property. Whoever has completed the interior design and decorating should be commended - very classy. We happened to visit on a weekend where the weather was stunning, which made everything so much nicer and meant we could spend almost all day outdoors enjoying the grounds and patio area. If the weather wasn't great I suspect we'd have got bored. The staff are very good, the food was excellent. The property and grounds are very clean and tastefully furnished. Compared to our spa hotels, I would say the gym and spa at this hotel is a big let down. The gym is very small and limited in terms of equipment. The spa is very basic, not much more than what you'd expect at a half decent gym. Overall we had a great time, significantly help by the stunning weather. If we were to visit again it would be on a similarly warm day and it would probably be just a day trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Stayed 1 night in Mar 2025

8/10 Good

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lovely clean surroundings, staff warm friendly and helpful. Would like more choice on menu ie: hearty food bespoke shepherds or cottage pie. Beef stroganoff stew with trimmings ect
Stayed 2 nights in Mar 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Hotel

The best hotel, so dog friendly I love it every time I stay, thank you!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathon

Traveled with family
Liked: Property conditions & facilities

Down Hall Hotel and Spa

We had a wonderful stay at Down Hall hotel it was a family get together and all aspects of it was wonderful. We will definitely be returning in the future
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Work trip always great stsy here Breakfast is brilliant
Stayed 1 night in Nov 2024

10/10 Excellent

Isaac

Stayed 2 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Lovely room and grounds. Only slight quibbles would be the shower (very close to the wall making it difficult to get fully under and not very powerful) and breakfast (could have been hotter). But overall nice place.
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Siranush

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025