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Hilton Birmingham Metropole

4.0 star property
Family-friendly 4-star hotel near Resorts World Birmingham

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Photo gallery for Hilton Birmingham Metropole

Indoor pool
Exterior
Suite, 1 King Bed, Corner | Living area | 55-inch flat-screen TV with cable channels, TV
2 restaurants, breakfast served
Deluxe Penthouse | Lake view
Reviews
7.8

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Pool
  • Spa
  • Parking availableParking availableParking available

Explore the area

Map
National Exhibition Centre, Birmingham, England, B40 1PP
  • Popular LocationNational Exhibition Centre8 min walk
  • Popular LocationResorts World Arena8 min walk
  • Popular LocationResorts World Birmingham10 min walk
  • AirportBirmingham (BHX)7 min drive

Room options

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

  • 998 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed, Accessible

  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Dinner By The Water Stay)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed (Dinner By The Water Stay)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

10/10 Exceptional
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Parking)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed (Parking)

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (New Year Gala)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed (New Year Gala)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Family)

Executive Room, 1 King Bed (Family) | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed (Family)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Junior Suite, 1 King Bed, Business Lounge Access | Living area | 55-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Business Lounge Access

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Single Room, 1 Double Bed

7.6/10 Good
  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Birmingham

Near the airport.You'll find National Exhibition Centre and Resorts World Birmingham within a 15-minute walk of this Birmingham hotel. Pendigo Lake and Resorts World Arena are also within half a mile (1 km).

What's nearby

  • National Exhibition Centre - 8 min walk
  • Resorts World Arena - 8 min walk
  • The Bear Grylls Adventure - 8 min walk
  • Resorts World Birmingham - 10 min walk
  • National Motorcycle Museum - 2 min drive

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • Hilton Lounge & Bar - 1 min walk
  • Caffè Nero - 4 min drive
  • Subway - 7 min walk
  • Costa Coffee - 12 min walk
  • Costa Coffee - 4 min drive

About this property

Hilton Birmingham Metropole

Family-friendly 4-star hotel near Resorts World Birmingham
Hilton Birmingham Metropole offers its guests a children's pool, an indoor pool, a 24-hour health club, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 59998 square feet (5574 square meters) and includes conference space. A sauna, spa services, and multilingual staff are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 795 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 59998 sq ft of conference space
  • 5574 sq m of conference space
  • Built in 1976
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hilton Birmingham Metropole offers 795 air-conditioned accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards, and cash. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

How close is Hilton Birmingham Metropole to the airport?

Hilton Birmingham Metropole is 2.5 mi (7-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Birmingham Metropole?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on Jun 9, 2024 start from $98.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Birmingham Metropole have an airport shuttle?

Airport shuttle services are not available at Hilton Birmingham Metropole.

Does Hilton Birmingham Metropole offer free breakfast?

Free breakfast isn’t provided at Hilton Birmingham Metropole, but buffet breakfast is offered for a fee of GBP 18.00 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Birmingham Metropole?

No, there is no casino at this hotel.

What time is check-in at Hilton Birmingham Metropole?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hilton Birmingham Metropole?

Free parking is not available at this hotel. Self parking is available for GBP 15.00 per night.

Does Hilton Birmingham Metropole have a pool?

Hilton Birmingham Metropole features an indoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hilton Birmingham Metropole have a restaurant?

Yes, there are 2 restaurants on site.

Does Hilton Birmingham Metropole have a spa?

This hotel doesn't have a spa, but it does offer hot stone massages, facials, and reflexology.

How close is Hilton Birmingham Metropole to downtown Birmingham?

Hilton Birmingham Metropole is 7.8 mi away from Birmingham.

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 203 out of 480 reviews" "
Rating 8 - Good. 112 out of 480 reviews" "
Rating 6 - Okay. 67 out of 480 reviews" "
Rating 4 - Poor. 66 out of 480 reviews" "
Rating 2 - Terrible. 32 out of 480 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Disliked: Staff & service
Disappointing
This was a disappointing stay. We hadn't expected to pay £15 to park and then were not able to get out of the car park because the receptionist didnt enter our registration onto the system. To make matters worse when we went for breakfast we were turned away as our room wasn't entered as being inclusive so this also had to be sorted out at reception. Once we got breakfast it was actually very nice . The room was ok but the toilet didn't flush properly and the TV controls/menu seemed to be not functioning properly. Overall, a disappointing experience and we wouldn't stay there again.
Stayed 1 night in Feb 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

james

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was no better than a Travelodge. In fact I have stayed at better and cleaner Travelodges. Food was poor-frozen chips is not what you expect from a Hilton Hotel. Breakfast was a little better with a fairly good selection but a perfect example of how to murder mushrooms. Would not stay again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best thing was the concierge Liam
We were disappointed that you have to pay for parking and pay to use the pool and sauna. The best thing about our stay was the wonderful concierge Liam. He was knowledgeable, extremely helpful, and very polite. A real credit to the hotel.
Stayed 1 night in Feb 2024

8/10 Good

Geoffrey

Stayed 1 night in Feb 2024

10/10 Excellent

Maretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay with an unfortunate turn when I got sick.
Everything was spotless, room really comfortable with a king bed, I was at the nec for an event and it was a five minute stroll to hotel. I fell ill during the night with food poisoning and was so sick I couldn’t leave my room. The hotel staff extended my check out to 3 pm and when I came down they offered to let me stay longer if I was unable to go. They didn’t charge me ans were so helpful. Even asked if I needed a doctor. Fantastic front desk staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Joanne

Stayed 1 night in Feb 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room price for location, everything else ££££
Great location, rooms at a decent price, and everything else is super expensive. A pint of beer, a single Bailey's, and a coke was 50p shy of £20! Parking was £14 per 24 hours And this was the first hotel I can recall where residents of the hotel had to pay extra to use the pool. £10 per person £20 family) for 90 mins. While the rooms, decor etc were good, the cost of everything else seemed a little over the top.
Stayed 2 nights in Feb 2024

4/10 Poor

Naomi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024