2/10 Terrible
Trent K.
Jun 23, 2025
Bring ear plugs and bug spray
I hate giving negative reviews but this one is necessary.I booked this place well in advance then Socal started on fire and the town of big bear was shutdown, the roads were closed. I asked for a refund and was told it wasn't allowed because their policy covered "acts of god" or something. So I had to come up with a new trip to make use of this credit.The check in instructions were sent 4 hours after the check in time and the host was not reachable. Thankfully we were running behind and didn't have to hangout in the parking lot for hours.The pull out sofa bed had no bedding materials for the first night. The host dropped some off for the next night.The bathroom had 2 towels for showering, no hand towels and no bathmat, good luck not slipping and dying on that floor.The neighboring property had dogs that barked all night both nights, thankfully I packed ear plugs.The bathroom had a colony of ants, one ended up crawling up the couch and on my face during my sleep.There is a coffee maker and coffee but no filters, bring your own.There is no wifi information and the TV doesn't work without Wifi. The host eventually sent us the wifi info.The host was responsive during the stay and the neighborhood is great, all of big bear is awesome.
Trent K.
Stayed 2 nights in Jun 2025