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Mama Shelter Belgrade

4.5 star property
4.5-star luxury hotel near Knez Mihailova Street

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Photo gallery for Mama Shelter Belgrade

Breakfast, lunch, dinner served; international cuisine
Room, 1 King Bed (XXL Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Meeting facility
Room, 1 King Bed (XXL Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Kneza Mihaila 54A, Belgrade, 11000
  • Knez Mihailova Street
    ‪2 min walk‬
  • Kalemegdan Citadel
    ‪6 min walk‬
  • Republic Square
    ‪8 min walk‬
  • Belgrade (BEG-Nikola Tesla)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Terrace (Large Mama)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Medium Mama)

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Large Mama)

9.4 out of 10
Exceptional
(3 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace (XXL Mama)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (XXL Mama)

  • 473 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Terrace (XXL Mama)

Room, 2 Queen Beds, Terrace (XXL Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Terrace (XXL Mama)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Bedrooms, Terrace (XXL Mama)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, 2 Twin Beds (Large Mama)

Twin Room, 2 Twin Beds (Large Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Twin Room, 2 Twin Beds (Large Mama)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Belgrade

Heart of Belgrade.You'll be steps from Knez Mihailova Street and within a 10-minute walk of Kalemegdan Citadel with a stay at this Stari Grad hotel. Republic Square and National Museum are also within half a mile (1 km).

What's nearby

  • Knez Mihailova Street - 2 min walk - 0.1 miles
  • Kalemegdan Citadel - 6 min walk - 0.4 miles
  • Republic Square - 8 min walk - 0.5 miles
  • Nikola Tesla Museum - 4 min drive - 1.6 miles
  • Church of Saint Sava - 5 min drive - 2.0 miles

Getting around

  • Belgrade Dunav Station - 11 min drive
  • Nikola Tesla Airport (BEG) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Boutique № 2 - ‬1 min walk
  • ‪Kafeterija | Magazin 1907 - ‬1 min walk
  • ‪Harat's Pub Belgrade - ‬1 min walk
  • ‪Snežana - ‬1 min walk

About this property

Mama Shelter Belgrade

4.5-star luxury hotel near Knez Mihailova Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2917 square feet (271 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury Mama Shelter Belgrade. For a fee, parking is available.

This 4.5-star Belgrade hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 7 levels
  • 2917 sq ft of conference space
  • 271 sq m of conference space
  • Built in 2018
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mama Shelter Belgrade offers 125 air-conditioned accommodations with laptop-compatible safes and slippers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Serbian, Spanish

Similar properties

Lobby

Courtyard Marriott Belgrade City Center

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 596 reviews
$138 nightly
The price is $155
Jul 4 - Jul 5
Total includes taxes and fees
Courtyard Marriott Belgrade City Center

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with premium channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 132 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cribs (infant beds) are available for EUR 5.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

This property offers portable visual emergency devices on request at check-in.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mama Shelter Belgrade Hotel
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Frequently asked questions

How close is Mama Shelter Belgrade to the airport?

Mama Shelter Belgrade is 12 mi (31-min drive) away from the Nikola Tesla Airport (BEG) airport, the closest popular airport to the property.

Does Mama Shelter Belgrade have an airport shuttle?

Mama Shelter Belgrade offers an airport shuttle 24 hours a day, on request, for a charge of EUR 35 per vehicle, one-way.

How close is Mama Shelter Belgrade to the beach?

This hotel is 3.7 mi (14-min drive) from Lido Beach.

Does Mama Shelter Belgrade offer free breakfast?

Free breakfast isn’t provided at Mama Shelter Belgrade, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 8 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7 AM to 11 AM.

Is there a casino at Mama Shelter Belgrade?

No, there is no casino at this hotel.

What time is check-in at Mama Shelter Belgrade?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Early check-in costs EUR 39 (subject to availability).

Is there free parking at Mama Shelter Belgrade?

Free parking is not available at this hotel. Self parking is available for EUR 30 per day.

Does Mama Shelter Belgrade have a pool?

Mama Shelter Belgrade does not have a pool.

Does Mama Shelter Belgrade have a restaurant?

Mama Shelter Belgrade is home to Mama Restaurant, which features international cuisine and brunch.

Does Mama Shelter Belgrade have a spa?

There are no spa services available at this hotel.

How close is Mama Shelter Belgrade to downtown Belgrade?

Mama Shelter Belgrade is 0.4 mi away from Belgrade.

Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 287 out of 420 reviews
Rating 8 - Good. 96 out of 420 reviews
Rating 6 - Okay. 23 out of 420 reviews
Rating 4 - Poor. 6 out of 420 reviews
Rating 2 - Terrible. 8 out of 420 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Helen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second visit and the hotel is on the more quirky side. Really good bedroom facilities but the 2 elements that REALLY frustrate me about this hotel are that there is no tea and coffee in the bedrooms which is poor for the rating and price and that there is no shower gel but instead solid bars of soap that are so horrible and drying on your skin. I had to go to a drug store to buy shower gel!! Also if someone is staying more than one night please replenish the bottles of water in the room. But I do love the little touches like the cookies, fruit and juice. The restaurant and roof top bar are fabulous.
Stayed 2 nights in Jan 2025

8/10 Good

Helen

Business traveler
Liked: Staff & service, property conditions & facilities
I didn’t receive my VIP benefits at all and it’s really frustrating that they don’t provide tea and coffee in the room. Almost unheard of!
Stayed 1 night in Jan 2025

10/10 Excellent

Roy, Ashkelon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the city! Location, facilities, staff, food, everything!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and helpful front desk staff. Excellent location and amenities. The room was above out expectations, with most beautiful view. We will definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

mihailo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at Mama Shelter in Belgrade multiple times. It is excellent; clean, comfortable, great audio visual options, excellent breakfast buffet and perfect location in the city center. I am very happy with my time there.
Stayed 4 nights in Nov 2024

6/10 Okay

Sami

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Danica

Traveled with partner
The location is amazing, walking distance to sites shopping and restaurants . Cool decor and vibe . The last day of our 7 day stay we got our room finally properly cleaned. The comforter was unusually warm and the temperature control didnt seem to work .
Stayed 7 nights in Nov 2024

10/10 Excellent

Sergey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location in heart of old town

Great location and great placement above the mall. Fantastic panoramic views of Belgrade. Great service. Very lively bar that happens to be the hotspot for local night life. After hours access is a bit problematic because the mall entrances close during the night and one has to figure out where is the elevator. My only complaint would be that they do not have adequate shower supplies. Instead of usual shower gel and shampoo you get a small bar soap.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aren

Stayed 3 nights in Sep 2024

8/10 Good

Joellen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ilija, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 13 nights in Sep 2024

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, rooftop bar, breakfast buffet. Kind and helpful staff. Strongly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Mama Shelter Belgrade, would definitely stay again. Helpful and friendly staff, fun vibe and perfect location.
Stayed 1 night in Jul 2024

10/10 Excellent

JAY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dmitriy, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Dmitriy, Oxford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the city! Perfect location, large rooms - clean and very quiet - attentive staff and excellent amenities. Delicious breakfast with good collection of authentic Serbian dishes. The restaurant is superb - we dined in it 4 times and everything was a hit! I will stay there again in a heartbeat. Zero cons, only pros.
Stayed 11 nights in Jun 2024

6/10 Okay

Moshe, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff. Shower kept flooding the bathroom floor, and there was music noise from the venue below (we were in the park side annex of the hotel). This is a 5-year-old hotel and there were no USB sockets whatsoever in the room!
Stayed 7 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location. The room was beautiful and we had a fantastic view. The staff at reception were friendly and helpful. The bar has a great atmosphere and view.
Stayed 3 nights in Jun 2024

10/10 Excellent

Edvard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop bar, booked toors started right in front of the hotel
Stayed 3 nights in May 2024

8/10 Good

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walkability
Stayed 1 night in May 2024

10/10 Excellent

anat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

At best a 3 star

Hotel is definitely not a four star due to lack of cleanliness. At best a 3 star due to the location and young hip friendly staff. Cleaning staff didnt even bother to clean or remove our trash until we complained the next days. Bathroom had no instructions on whaat is their towel policy and lack of shampoos and shower gels, they infact gave a soap bar. Moreover, we found blood stains on the floor. Wont recommend for kids or toddlers.
Stayed 5 nights in Apr 2024

10/10 Excellent

Valeria, san marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! I'll definitely come back. Best location, great breakfast, nice comfy bed and the staff is trully professional. There is everything you need in one building. Also, I enjoyed walking around the Kalemegdan area. Definitely, it was a great choice for me!
Stayed 9 nights in Mar 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms with nice towels, sheets and pillows. Very good breakfast
Stayed 4 nights in Jan 2024