6/10 Aceptable
Jason, Toronto
Viaje familiar
11 mar. 2025
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Upon check in, I lined up for my term to check in and was ignored when a couple walk right up to the counter and was helped before me. I didn't want to make a big deal out of it but I was clearly there first and the staff saw me waiting.
Anyway, once check in, my room 711 had a slight hint of cigarrate odor. Someone clearly smoked in the room. I didn't ask to change the room as my parent stayed at the room next door. However, this left a bad impression immediately especially when the property claimed to be a 5 star hotel.
What I liked abou the property. I like the full gym with all the different weights. The buffet breakfast was good with different choices.
Final thought, I visited this hotel back in 2017/2018 and the hotel had a roof hot spring and I think it was great, relaxing and it was fun star gazing and looking at the mountains while enjoying the tranquility. This feature has unfortunately been removed.
Jason
Se hospedó 1 noche en marzo de 2025
