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Four Points by Sheraton Batam

4.0 star property
4-star hotel near Harbour Bay Ferry Terminal

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Photo gallery for Four Points by Sheraton Batam

Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
View from room
Lobby
Breakfast, lunch, dinner served; international cuisine
Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle) | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Komplek Panorama Nagoya, Batam, Batam Island, 29432
  • Place, Nagoya Hill Mall
    ‪8 min walk‬
  • Place, Harbour Bay Ferry Terminal
    ‪17 min walk‬
  • Place, Grand Batam Mall
    ‪18 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View (Free Harbour Bay Ferry Shuttle)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, City View

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Batam

City center retreat .You'll be within half a mile (1 km) of Nagoya Hill Mall and 2 miles (3 km) of Harbour Bay Ferry Terminal with a stay here. Grand Batam Mall and BCS Mall are also within 2 miles (3 km).

What's nearby

  • Nagoya Hill Mall - 8 min walk - 0.5 miles
  • Harbour Bay Ferry Terminal - 17 min walk - 0.9 miles
  • Grand Batam Mall - 18 min walk - 1.0 mile
  • BCS Mall - 2 min drive - 1.2 miles
  • Batam Centre Ferry Terminal - 8 min drive - 5.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cock & Bull - ‬3 min walk
  • ‪Martabak Har - ‬3 min walk
  • ‪Chocolates World - ‬3 min walk
  • ‪Circle K - ‬2 min walk

About this property

Four Points by Sheraton Batam

4-star hotel near Harbour Bay Ferry Terminal
Four Points by Sheraton Batam offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Batam. Self parking is free.

Smoking is allowed in designated areas at this 4-star Batam hotel.

  • 211 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Batam offers 211 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 75 reviews
$72 nightly
The price is $80
Nov 30 - Dec 1
Total with taxes and fees
Oakwood Hotel & Apartments Grand Batam

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 163,350 for adults and IDR 81,675 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Batam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 423500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 163350 for adults and IDR 81675 for children
  • Rollaway bed fee: IDR 423500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam

Frequently asked questions

How close is Four Points by Sheraton Batam to the airport?

Four Points by Sheraton Batam is 11.5 mi (31-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

Does Four Points by Sheraton Batam have an airport shuttle?

Airport shuttle services are not available at Four Points by Sheraton Batam.

How close is Four Points by Sheraton Batam to the beach?

This hotel is 17.3 mi (49-min drive) from Nongsa Beach.

Does Four Points by Sheraton Batam offer free breakfast?

Free breakfast isn’t provided at Four Points by Sheraton Batam, but buffet breakfast is offered for a fee of IDR 163350 for adults and IDR 81675 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at Four Points by Sheraton Batam?

No, there is no casino at this hotel.

What time is check-in at Four Points by Sheraton Batam?

Check-in begins at 2:00 PM.

Is there free parking at Four Points by Sheraton Batam?

This hotel offers free self parking.

Does Four Points by Sheraton Batam have a pool?

Four Points by Sheraton Batam features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 6:00 PM.

Does Four Points by Sheraton Batam have a restaurant?

Four Points by Sheraton Batam is home to Evolution, which features international cuisine.

Does Four Points by Sheraton Batam have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Four Points by Sheraton Batam to downtown Batam?

Four Points by Sheraton Batam is 1.3 mi away from Lubuk Baja.

Reviews

Four Points by Sheraton Batam Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 85 out of 143 reviews
Rating 8 - Good. 42 out of 143 reviews
Rating 6 - Okay. 4 out of 143 reviews
Rating 4 - Poor. 5 out of 143 reviews
Rating 2 - Terrible. 7 out of 143 reviews

Reviews

10/10 Excellent

Yong Hung

Stayed 1 night in Aug 2025

8/10 Good

Lim Seng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and good location close to shopping malls and massage centres. Staff is very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Gavin

Stayed 2 nights in May 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful.
Stayed 1 night in Jun 2025

4/10 Poor

JIHWAN

Business traveler
Disliked: Cleanliness, room comfort
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, but it will be good if the bathroom has accessories for hanging of wet suits. Overall experience is good. The F&B manager, Mr. Ade, is extremely attentive and friendly. The front desk staff is also very knowledgeable and friendly. We enjoy our stay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Steven J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forced into a smoking room. Unresponsive staff Useless manager
Stayed 1 night in Jun 2025

10/10 Excellent

Arvind

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Great room. Front desk all staff were courteous and very helpful specially Turi Food / breakfast could be improved. Room service was great. Overall excellent.
Stayed 2 nights in May 2025

4/10 Poor

gek tiang

Traveled with family
Disliked: Amenities, property conditions & facilities
Poorly located, hotel spa is outdated & not poorly run, limited & expensive F&B choices and food is below hotel standards
Stayed 1 night in May 2025

8/10 Good

Ashi, Ampang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and breakfast selection were great. Staff were very friendly and helpful! And I really like how big the single beds are. Highly recommended.
Stayed 1 night in May 2025

2/10 Terrible

Wesley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff tried to cheat money from me. They claimed there was a stain on bed sheets and tried to charge me 90k RP for so called damages, there were no open wounds and yet they claim the blood was mine, i believe the staff tried to cheat money out of me through malicious intent, becareful of such dirty tactics from the staff.
Stayed 2 nights in Apr 2025

8/10 Good

Chin Tung

Stayed 2 nights in Apr 2025

8/10 Good

Melvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

8/10 Good

Jeshua, SINGAPORE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and entertainment
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located near the habour bay ferry terminal. We took grab to reach the hotel within few minutes. The rooms are clean and spacious. So nice that the hotel provides welcome drink at the lobby.
Stayed 1 night in Jan 2025

10/10 Excellent

Bernard, singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a great location. Easy and cheap to get around by taxi or pte car.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sankaran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very approachable and helpful
Stayed 3 nights in Dec 2024

8/10 Good

Kamilah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly and approachable.
Stayed 2 nights in Dec 2024

6/10 Okay

Abdul

Liked: Staff & service
Nothing special regarding this hotel breakfast service of food limited
Stayed 1 night in Dec 2024

10/10 Excellent

Liang Guo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and provided excellent service. Had a birthday surprise celebration from the team. Thank you so much for the enjoyable experience!
Stayed 1 night in Nov 2024

10/10 Excellent

shane

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great staff

Great place to stay close to everything, staff are all very friendly and make you fell comfortable, especially Vania &Iqbal who went out of their way to help me
Stayed 2 nights in Oct 2024

10/10 Excellent

khairiani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff was excellent. Keep on check on us and if there is anything they can do.
Stayed 1 night in Oct 2024