2/10 Terrible
Brooke R.
22 abr. 2024
No le gustó: Limpieza
Terrible Experience
The home is great in pictures. We were unable to checkin until 2.5 hours past the scheduled checkin time. We expected to checkin at 4pm but could not until 6:30pm at which time cleaning was still occurring. We traveled hours with a child and could not even get in. We were told we would be credited for this issue and we were not.
The home was filthy. Owners should be embarrassed. Stains on bedding, extra bedding, and couch was so stained we couldn’t sit on it. There were no working smoke/fire alarms. There were bugs in the light fixture over the table which shows the obvious neglect of management and cleaning. Would not recommend this home or the rental management company (vacasa) to anyone.
During our last night we could smell gas. With no working smoke and fire alarms we felt it best to leave. What a terrible experience all the way around.
Brooke R.
Se hospedó 3 noches en febrero de 2024