Downtown District stay.Within a 15-minute walk of this Downtown District aparthotel, you'll find Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff Legacy Trail are also within half a mile (1 km).
Banff National Park Information Centre - 5 min walk - 0.3 miles
Banff Lake Louise Tourism Bureau - 6 min walk - 0.4 miles
Banff Legacy Trail - 6 min walk - 0.4 miles
Central Park - 9 min walk - 0.5 miles
Getting around
Banff Station - 2 min walk
Restaurants
Tim Hortons - 5 min walk
The Canadian Brewhouse - 5 min walk
BeaverTails - 8 min walk
The Old Spaghetti Factory - 6 min walk
Good Earth Coffeehouse - 4 min walk
About this property
Steam Room + Pools | Chalet-Inspired Room in Banff
With downtown Banff mere steps from the front door, this cozy mountain room is the perfect retreat for your adventure.
• King-sized Mountain Luxury bed • FREE Unlimited use of local Banff Roam Bus service (7am to 11pm daily) • Sauna and a steam room on-site! • Indoor Hot Pools access • Complimentary Wi-Fi and underground parking • Small fitness room which has dumbbells and an exercise bike • Daily housekeeping is included, bed linens refreshed every 3 days. • Zero cleaning fees • Front desk with 24 / 7 concierge, makes check-ins and late arrivals a breeze
Enjoy a mountain escape to a private and cozy room set against a pristine mountain backdrop. You will find everything you need in this fantastic, newly-renovated unit. Step outside onto lively Banff Avenue, where an exciting range of attractions and delicious restaurants will keep you smiling!
Sink into the Mountain Luxury KING-SIZED bed and rest your legs. Watch a movie on the flatscreen TV and share your photos using complimentary Wi-Fi.
The full BATHROOM is updated and bright, featuring a lovely shower-tub combination. For your convenience, enjoy complimentary use of the iron and ironing board, hairdryer, and electric fan. Also, free Rocky Mountain Soap is provided for your use.
This property is conveniently located in the Banff Ptarmigan Inn so our guests can take advantage of the numerous resort amenities. Unwind in the sauna and steam room or soak in the indoor pools. If you don't feel like walking, take the bus with your complimentary Roam pass to the downtown core. In the winter, store your skis in the Inn's ski storage area, before heading off the explore the mountain!
Downtown Sally features fresh baked pastries made in our world-class pastry kitchen and freshly brewed, high quality coffee. If you feel like exploring Banff on foot you can go on a 20-minute walk to Bow falls; if you have loads of time you can actually walk all the way to the Banff Upper Hot Springs (takes about an hour) and then take the roam bus back to the Ptarmigan after you are done exploring. Check out the on-site restaurant The Meatball Pizza and Pasta, the desserts - particularly the Mount Assiniboine and Cheesecake, are amazing.
OTHER THINGS TO NOTE: • This unit features a view of the lobby/atrium • Key to Banff Savings program offered. (Just use your accommodation key to unlock discounts and special offers at a range of retail stores, restaurants, pubs, and activity providers in Banff, exclusive and only to guests staying at Banff Lodging Company family of hotels.) • No pets allowed • There's an elevator from the underground parking area to all floors in the building • Bike & Ski storage available, we recommend bringing your own lock • Laundry & dry cleaning service also available via housekeeping team • The underground heated parking area has an entrance clearance of 6ft • Above ground complimentary parking also available. • FREE Unlimited use of local Banff Roam Bus service (routes 1 & 2) which covers all of Banff including Banff Hot Springs, Banff Gondola and Banff Springs Hotel. Runs 7am to 11pm every day. • A damage deposit will be processed as a pre-authorization on your credit card upon check-in in the amount of the value equivalent to $100.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Smoking not allowed
Services and conveniences
Concierge services
Iron/ironing board
Phone
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools
Pets
No pets allowed
Children and extra beds
Children are welcome.
Events
No events allowed
Smoking
Smoking is not permitted
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.
Property is also known as
1150-1978
Frequently asked questions
Does Steam Room + Pools | Chalet-Inspired Room in Banff have an airport shuttle?
Airport shuttle services are not available at this aparthotel.
How much does it cost to stay at Steam Room + Pools | Chalet-Inspired Room in Banff?
As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Steam Room + Pools | Chalet-Inspired Room in Banff on Apr 15, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Steam Room + Pools | Chalet-Inspired Room in Banff offer free breakfast?
This aparthotel does not offer free breakfast.
Is there a casino at Steam Room + Pools | Chalet-Inspired Room in Banff?
No, there is no casino at this aparthotel.
What time is check-in at Steam Room + Pools | Chalet-Inspired Room in Banff?
Check-in begins at 4:00 PM.
Is there free parking at Steam Room + Pools | Chalet-Inspired Room in Banff?
Free parking is not available at this aparthotel.
Does Steam Room + Pools | Chalet-Inspired Room in Banff have a pool?
This aparthotel features an indoor pool.
Does Steam Room + Pools | Chalet-Inspired Room in Banff have a spa?
There are no spa services available at this aparthotel.
How close is Steam Room + Pools | Chalet-Inspired Room in Banff to downtown Banff?
This aparthotel is 0.3 mi away from Banff.
Steam Room + Pools | Chalet-Inspired Room in Banff Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 9 reviews
10 - Excellent
7
Rating 8 - Good. 1 out of 9 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 9 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 9 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 9 reviews
2 - Terrible
0
9.2/10
Cleanliness
4.0/10
Amenities
2.0/10
Property conditions & facilities
Reviews
8/10 Good
Kris S.
Jan 11, 2026
Liked: Cleanliness
Great location! Small room but very cozy
Kris S.
Stayed 2 nights in Jan 2026
10/10 Excellent
Ryan G.
Dec 25, 2025
Liked: Cleanliness
Great place. Neat concept with the atrium facing balcony’s inside.
Ryan G.
Stayed 1 night in Dec 2025
10/10 Excellent
Terry G.
Oct 20, 2025
Room 218 was fantastic! Loved the balcony overlooking Banff Ave. Temperature was adjustable and cooled down fast. Nice touch having a fridge.
Terry G.
Stayed 4 nights in Oct 2025
10/10 Excellent
Ross D.
May 12, 2024
Liked: Cleanliness
Ptarmigan Inn
Very cute and clean. Comfortable bed with great AC unit. Clean bathroom. Nice balcony with view of mountain. Steam room was a huge plus
Ross D.
Stayed 4 nights in May 2024
10/10 Excellent
Douglas J.
May 6, 2024
Liked: Cleanliness
Banff refresher
Thoroughly enjoyed our stay. Hope to return as we're able. Thanks!
Completely outdated. Decor, towels, furniture, fixtures, half the outlets didnt work. Their saving grace is an amazing staff. I mean four seasons level of hospitality, warmth & awsome problem solving skills. Who ever owns this property should pay their people more bc that’s the inly reason id come back. Food had soul and quality as well. Yeah shame on owners, put some love into your property.
Rachel
Stayed 4 nights in Feb 2024
10/10 Excellent
Mark N.
Jul 10, 2023
Liked: Cleanliness
Amazing location and facility!
Our room was clean and comfortable. The bed and pillows were a 10/10 for comfort. The location of the hotel is within a short walking distance to all the shops and restaurants. The free bus passes and breakfast were an added bonus!
Mark N.
Stayed 1 night in Jul 2023
10/10 Excellent
brent d.
Jun 29, 2023
Liked: Cleanliness
Quick Banff get away
Room was quiet and comfortable, central to all things Banff related. If you wanted to take Banff transportation or your own it is right there.
Great underground parking.
brent d.
Stayed 2 nights in Jun 2023
10/10 Excellent
JOHN R.
Feb 21, 2023
Liked: Cleanliness
As good as advertised.
Great location, centrally located, lots of dining nearby. Room was comfy, clean.