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Banff Ptarmigan Inn

3.0 star property
3-star hotel near Upper Hot Springs

Choose dates to view prices

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes
Bicycling
Restaurant
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(103 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(82 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.8 out of 10
Excellent
(35 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Room 2 Queens

Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.8 out of 10
Excellent
(60 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(97 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(104 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Mountain View King Suite, Balcony

Mountain View King Suite, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Split Room, Balcony

Superior Split Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4
  • Free WiFi

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2
  • Free WiFi

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2
  • Free WiFi

About the neighborhood

Banff

City center stay.At this Downtown District hotel, you'll be well placed to visit Banff National Park Information Centre and Banff Lake Louise Tourism Bureau, both within a 5-minute walk. Canadian Ski Museum West and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Central Park - 9 min walk - 0.5 miles
  • Banff Centre for Arts and Creativity - 12 min walk - 0.7 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Shoku Izakaya - ‬5 min walk

About this property

Banff Ptarmigan Inn

3-star hotel near Upper Hot Springs
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Limited free parking is available on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Front of property - evening/night
Elk + Avenue Hotel
Downtown District
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,954 reviews
$275 nightly
The price is $305
May 21 - May 22
Total with taxes and fees
Elk + Avenue Hotel

Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan

Banff Ptarmigan Inn

Ptarmigan Banff

Ptarmigan Inn

Ptarmigan Inn Banff

Banff Ptarmigan Hotel Banff

Banff Ptarmigan Inn Hotel

Banff Ptarmigan Inn Banff

Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

How close is Banff Ptarmigan Inn to the airport?

Banff Ptarmigan Inn is 85.7 mi (93-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Banff Ptarmigan Inn?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on May 20, 2026 start from $370, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Banff Ptarmigan Inn have an airport shuttle?

Airport shuttle services are not available at Banff Ptarmigan Inn.

Does Banff Ptarmigan Inn offer free breakfast?

Banff Ptarmigan Inn does not offer free breakfast.

Is there a casino at Banff Ptarmigan Inn?

No, there is no casino at this hotel.

What time is check-in at Banff Ptarmigan Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Banff Ptarmigan Inn?

This hotel offers free self parking.

Does Banff Ptarmigan Inn have a pool?

Banff Ptarmigan Inn does not have a pool.

Does Banff Ptarmigan Inn have a restaurant?

Yes, there is a restaurant on site.

Does Banff Ptarmigan Inn have a spa?

There are no spa services available at this hotel.

How close is Banff Ptarmigan Inn to downtown Banff?

Banff Ptarmigan Inn is 0.2 mi away from Banff.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1238 out of 2104 reviews
Rating 8 - Good. 562 out of 2104 reviews
Rating 6 - Okay. 201 out of 2104 reviews
Rating 4 - Poor. 61 out of 2104 reviews
Rating 2 - Terrible. 42 out of 2104 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. The beds were very comfortable, it was quiet, clean and breakfast in the Meatball restaurant was excellent. Underground parking was a real plus during heavy snow. Also loved the local Rocky Mountain soap in our room which smelled divine.
Stayed 1 night in Feb 2026

10/10 Excellent

MICHAEL

Stayed 1 night in Feb 2026

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great stay
Stayed 2 nights in Jan 2026

8/10 Good

Danielle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice but room was quite loud, could hear lobby traffic with our “balcony” and hallway traffic (large gap under door).
Stayed 1 night in Feb 2026

10/10 Excellent

Makenzie

Stayed 1 night in Feb 2026

8/10 Good

Brian

Stayed 3 nights in Feb 2026

10/10 Excellent

Brennan

Stayed 1 night in Feb 2026

10/10 Excellent

Terrill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, clean room with local amenities. The Rocky Mountain soap company products were devine.
Stayed 1 night in Feb 2026

4/10 Poor

Ashley

Disliked: Amenities
The room was RIGHT across from the elevator… it was so LOUD all night. The “oversized” parking was full which left us paying $77.00 a day to park on the street. The hot tub and steam rooms are VERY outdated The in room heater was very loud and difficult to regulate the heat.
Stayed 1 night in Feb 2026

10/10 Excellent

Tim

Stayed 1 night in Feb 2026

10/10 Excellent

John, Calgary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location good food
Stayed 2 nights in Feb 2026

8/10 Good

Hua

Liked: Cleanliness, property conditions & facilities
The room was spotless and clean and staff was courtesy. Hua
Stayed 1 night in Feb 2026

8/10 Good

Jeff

Stayed 5 nights in Feb 2026

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, comfortable beds and the staff were very friendly and helpful! Thank you.
Stayed 3 nights in Jan 2026

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Freshly updated rooms and location is fantastic for accessing downtown Banff
Stayed 1 night in Feb 2026

10/10 Excellent

Xiaojuan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location and friendly staff.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jack

Stayed 4 nights in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet Front desk staff kind and welcoming
Stayed 1 night in Feb 2026

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities
yes and yes
Stayed 1 night in Feb 2026

6/10 Okay

Vishal

Stayed 1 night in Feb 2026

8/10 Good

Anneliese

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was great for value, however VERY warm. We had to blast the A/C all night to keep a reasonable temperature. Staff were able to accommodate placing a baby pack n play in our room which I appreciated.
Stayed 1 night in Feb 2026

10/10 Excellent

gordo

Stayed 2 nights in Feb 2026

10/10 Excellent

Mel

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was friendly. The inn was very close to downtown
Stayed 3 nights in Feb 2026