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Comfort Suites Austin NW Lakeline

2.5 star property
Austin hotel in Pond Springs area

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Photo gallery for Comfort Suites Austin NW Lakeline

Exterior
Free daily continental breakfast
Lobby
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
13681 N. US Hwy 183, Austin, TX, 78750
  • Place, Austin Aquarium
    ‪10 min walk‬
  • Place, Main Event Entertainment
    ‪17 min walk‬
  • Place, Lakeline Mall
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, Multiple Beds, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds

7.8 out of 10
Good
(28 reviews)
  • 463 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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Dec 30 - Dec 31
Total with taxes and fees
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About the neighborhood

Austin

Pond Springs stay.Your stay at this Pond Springs hotel places you within 2 miles (3 km) of Main Event Entertainment and Lakeline Mall. Brushy Creek Regional Trail and Round Rock Independent School District Athletic Complex are also within 6 miles (10 km).

What's nearby

  • Austin Aquarium - 10 min walk - 0.6 miles
  • Main Event Entertainment - 17 min walk - 0.9 miles
  • Lakeline Mall - 2 min drive - 1.7 miles
  • JumpStreet - 3 min drive - 1.9 miles
  • University of Texas at Austin - 15 min drive - 16.1 miles

Getting around

  • Lakeline Station - 5 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪P. Terry's Burger Stand - ‬12 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪The Special Noodle House - ‬4 min walk
  • ‪Midori Sushi Austin - ‬15 min walk

About this property

Comfort Suites Austin NW Lakeline

Austin hotel in Pond Springs area
Comfort Suites Austin NW Lakeline offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. Comfort Suites Austin NW Lakeline also features a complimentary children's club, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Austin hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • 441 sq ft of conference space
  • 41 sq m of conference space
  • Built in 2000
  • Continental breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Comfort Suites Austin NW Lakeline offers 65 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Country Inn & Suites by Radisson, Austin North (Pflugerville), TX
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • Free children's club
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free children's club
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Comfort Suites Austin NW Lakeline.

Property is also known as

Comfort Suites Lakeline
Comfort Suites Lakeline Hotel
Comfort Suites Lakeline Hotel Northwest
Comfort Suites Northwest Lakeline
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites NW Lakeline Hotel
Comfort Suites NW Lakeline Austin
Comfort Suites NW Lakeline
Comfort Suites Austin NW Lakeline Hotel
Comfort Suites Austin NW Lakeline Austin
Comfort Suites Austin NW Lakeline Hotel Austin

Frequently asked questions

How close is Comfort Suites Austin NW Lakeline to the airport?

Comfort Suites Austin NW Lakeline is 24.3 mi (27-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

Does Comfort Suites Austin NW Lakeline have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Austin NW Lakeline.

Does Comfort Suites Austin NW Lakeline offer free breakfast?

Comfort Suites Austin NW Lakeline offers free continental breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Comfort Suites Austin NW Lakeline?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites Austin NW Lakeline?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Comfort Suites Austin NW Lakeline?

This hotel offers free self parking.

Does Comfort Suites Austin NW Lakeline have a pool?

Comfort Suites Austin NW Lakeline features an outdoor pool.

Does Comfort Suites Austin NW Lakeline have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Austin NW Lakeline to downtown Austin?

Comfort Suites Austin NW Lakeline is 13.3 mi away from Austin.

Comfort Suites Austin NW Lakeline Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 102 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

Soheb

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Sep 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent but cleaning staff was rude

Overall my stay was pleaent front desk was helpful & friendly. The area isn't great several homeless ppl walk the area but it I felt safe. Room was clean & comfy. Before my check out time around 9am. I was abt to shower & the housekeeper just opened the door. Luckly I had the security lock in place, she closed the door. When I left she was still cleaning another rm. I gave the awkward smile & nod, rolled her eyes & started towards my room. When the elevator door opened another housekeeper exited onto the floor. Before the doors closed I overheard the housekeepers speaking in Spanish about me being the reason why she was still on the floor waiting to clean my room bc I didnt check out early enough & how she almost walked in on the fat girl. I dont look like I speak Spanish or cld even underatand it but I do. I get it you want to finish ur job as fast as possible, I work in the service & hospitality industry & even I know to never talk bad abt guest in front of them. I've talked bad abt guest bc of the rude and entitled attitude but never around other guest or in ear shot of the guest. If I wld have yelled talk ugly to her or been rude I wld understand the comments but I didnt say anything gave the awkward nod & smile. I didnt complain to the frnt desk about her almost walking in, bc it was an accident but her comments were unnecessary rude & uncalled for.
Stayed 1 night in Sep 2025

8/10 Good

Scarlet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Allan, Austin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Lili

Stayed 1 night in Sep 2025

8/10 Good

Ramiro

Traveled with partner
Disliked: Amenities
Property was exactly what we needed. Clean and safe, plenty of restaurants and grocery near by. The elevator made some loud creaky, struggle noises. Did not feel safe. Its an older location so not surprised plus it was very affordable.
Stayed 2 nights in Sep 2025

6/10 Okay

Keiana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s ok for an overnight stay.
Stayed 1 night in Sep 2025

6/10 Okay

Victor

Traveled with family
Stayed 1 night in Aug 2025

8/10 Good

Rosa

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Shiva Kumar

Traveled with family
Disliked: Cleanliness, staff & service
It was very Unclean, no AC in hall way or walkway. Receptionist wasn’t so informative nd friendly. BF was terrible, as the pancakes machine wasn’t working and there was no cream cheese. Very less options to neat, coffee was way nasty. Overall our stay was terrible nd this is the 1st time we experienced this from comfort-inn 😒
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2025

6/10 Okay

Murad

Liked: Staff & service
Disliked: Property conditions & facilities
Room is ok. Good Breakfast comes with room.
Stayed 1 night in Aug 2025

10/10 Excellent

derek

Stayed 1 night in Jul 2025

6/10 Okay

Marcia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything!
Stayed 2 nights in Jul 2025

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really good service.
Stayed 1 night in Jul 2025

10/10 Excellent

Evan

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Cost or comfort-- you pick!

The hotel is outdated, the breakfast was disgusting (bad coffee & unhealthy junk, except for the bananas), the carpets are gross and stained (rooms, hallway), the bedroom was super dark and dungeon-like, and shower floor was dirty & stained. We are on a prolonged visit to the area and wanted to save a little money on hotel costs, but this was NOT worth the savings.
Stayed 1 night in Jul 2025

8/10 Good

Elmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spacious, bed was nice and comfortable. Our only observation was the WiFi was not working properly on the third floor, but hotel staff were able to move us to the first floor on the second day. Hopefully hotel staff would correct this issue for future guests.
Stayed 3 nights in Jul 2025

2/10 Terrible

Neiko

Stayed 2 nights in Jul 2025

4/10 Poor

Sarah

Stayed 1 night in Jul 2025