InterContinental Auckland by IHG

5.0 star property
5-star luxury hotel near Commercial Bay, connected to a shopping center

Choose dates to view prices

Photo gallery for InterContinental Auckland by IHG

Suite, 1 Bedroom, Club Lounge Access, Harbor View | View from room
Property amenity
Junior Suite, 1 King Bed, Club Lounge Access, Harbor View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service

Explore the area

Map
1 Queen Street, Auckland, 1010
  • Princes Wharf
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Spark Arena
    ‪13 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

Suite, 1 Bedroom, Club Lounge Access, City View

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Harbor View

  • 398 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Harbor View

  • 366 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Club Lounge Access, Harbor View

  • 366 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

  • 581 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

  • 398 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Club Lounge Access

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Club Lounge Access, Harbor View

  • 807 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Classic Room

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Auckland

City center retreat .With a stay at this Auckland Central Business District hotel, you'll be steps from Commercial Bay and Auckland Ferry Terminal. Also, Princes Wharf is within half a mile (1 km) and Spark Arena is within 2 miles (3 km).

What's nearby

  • Queens Wharf - 1 min walk - 0.0 miles
  • Princes Wharf - 2 min walk - 0.1 miles
  • Auckland Ferry Terminal - 2 min walk - 0.1 miles
  • Sky Tower - 10 min walk - 0.5 miles
  • Spark Arena - 13 min walk - 0.7 miles

Getting around

  • Auckland Britomart Station - 3 min walk
  • Halsey Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪Commercial Bay - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Poni - ‬1 min walk
  • ‪Honest Chocolat - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

InterContinental Auckland by IHG

5-star luxury hotel near Commercial Bay, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury InterContinental Auckland by IHG. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 6 levels
  • Built in 2024
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
InterContinental Auckland by IHG offers 139 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Portuguese

Similar properties

Property amenities

Family friendly

  • Dining table
  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.0 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.00 per night
  • Credit card charges are subject to a surcharge of 3.0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

Frequently asked questions

How close is InterContinental Auckland by IHG to the airport?

InterContinental Auckland by IHG is 17.6 mi (30-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Auckland by IHG?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at InterContinental Auckland by IHG on Jun 15, 2025 start from $188.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Auckland by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Auckland by IHG.

How close is InterContinental Auckland by IHG to the beach?

This hotel is 5.1 mi (17-min drive) from Kohimarama Beach and 6 mi (15-min drive) from Takapuna Beach. Don't forget your sunscreen!

Does InterContinental Auckland by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Auckland by IHG, but full breakfast is offered for a fee of NZD 49 for adults and NZD 24.5 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at InterContinental Auckland by IHG?

No, there is no casino at this hotel, but SkyCity Casino (11-min walk) is nearby.

What time is check-in at InterContinental Auckland by IHG?

Check-in begins at 3:00 PM.

Is there free parking at InterContinental Auckland by IHG?

Free parking is not available at this hotel. Valet parking is available for NZD 70 per night.

Does InterContinental Auckland by IHG have a pool?

InterContinental Auckland by IHG does not have a pool.

Does InterContinental Auckland by IHG have a restaurant?

Yes, there is a restaurant on site.

Does InterContinental Auckland by IHG have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is InterContinental Auckland by IHG to downtown Auckland?

InterContinental Auckland by IHG is 0.4 mi away from Auckland.

InterContinental Auckland by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 145 out of 169 reviews
Rating 8 - Good. 17 out of 169 reviews
Rating 6 - Okay. 3 out of 169 reviews
Rating 4 - Poor. 1 out of 169 reviews
Rating 2 - Terrible. 3 out of 169 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel convenient to harbor and cruise boats
Stayed 2 nights in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and stylish room with great furnishings. Immaculately clean and prompt service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
epic hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and club lounge was nice. Room was spacious
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the proximity to the harbor and ferries
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was first class, the bed was so comfortable, bathroom well designed and very clean, and cannot fault the service.
Stayed 1 night in Mar 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kuanghui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service was fabulous. We arrived at the hotel early in the morning after a long international flight, several hours before the usual check in time. The hotel staff was very accommodating: led us to have a breakfast in the club and made us an early check in. That helped a lot to ease the stress from the long journey. We loved everything about the hotel, the location is superbly convenient, 2 minutes to the train station, which takes you to the airport directly without changing. Much easier than taking a taxi. Many restaurants nearby within walking distance. I had recommended it to many of my friends! Thank you, ICH!
Stayed 2 nights in Feb 2025

6/10 Okay

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Srikanth

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything works

Just one night - everything was great. Great view, great service, great room. Everything works in that hotel, fires on all cylinders. Only negative was a bit of noise from the street later into the night.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda, Richmond Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how convenient it was to the poet where our cruise ship was located. The entire staff was helpful and gave great service!
Stayed 1 night in Feb 2025

10/10 Excellent

DUANE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a great area. Fantastic staff and great club lounge.
Stayed 3 nights in Feb 2025

8/10 Good

Lynne

Liked: Cleanliness, property conditions & facilities, room comfort

Service could be better

We had to ask 3 times for them to come and clean our room. Service should be better for a hotel of this level.
Stayed 1 night in Feb 2025

8/10 Good

Sendy

Liked: Cleanliness, staff & service, property conditions & facilities
there are two different sets of elevators. One of which we took was for a different company which we were not aware of and have not been alerted by the hotel staff. Embarrassing enough we were greeted by the staff who was so kind in guiding us to the right elevator for hotel guess.
Stayed 2 nights in Feb 2025

8/10 Good

stephanie

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect location

Perfect location for dinning, walks, and to get on the cruise ship.
Stayed 1 night in Feb 2025

2/10 Terrible

Min

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I am fairly disappointed with my stay in the hotel. The room has no separation between the bathroom and shower. The water is all over the place on the floor after showing. The room is noisy at night till 1 am. The service in the restaurant is not acceptable. I was trying to make the reservation with the restaurant manager. Nobody called me back after calling the restaurant twice. The floor was very dirty in the restaurant during breakfast time. This is not an intercontinental standard.
Stayed 2 nights in Jan 2025

10/10 Excellent

Natano

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with awesome people.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

marjorie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful accommodations. The location was fabulous. The only negative is the lighting in the bathroom wasn’t very bright. Hard to put on makeup for women.
Stayed 3 nights in Jan 2025

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025