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Fenix Bom Retiro

2.5 star property
Hotel near Pinacoteca do Estado Museum in São Paulo

Choose dates to view prices

Photo gallery for Fenix Bom Retiro

Stunning historic landmark with a prominent clock tower and classical architecture.
Enjoy a diverse spread of international cuisine at our buffet.
Stroll through a serene park area surrounded by mature trees and lush greenery.
Experience the Fenix Hotel's sleek, modern design, featuring a glass entrance and lush greenery at the entrance.
Welcome to our lobby, featuring a reception desk, comfortable seating areas, and a potted plant.

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua Prates 324, São Paulo, SP, 01121-000
  • Shopping Center Norte
    ‪3 min drive‬
  • Expo Center North
    ‪4 min drive‬
  • Paulista Avenue
    ‪6 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, desk, free WiFi

Standard Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, minibar, desk, free WiFi

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, desk, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, desk, free WiFi

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

São Paulo

Bom Retiro stay.A stay at this Bom Retiro hotel places you within half a mile (1 km) of Pinacoteca do Estado Museum and 3 miles (5 km) of Shopping Center Norte. Expo Center North and Paulista Avenue are also within 3 miles (5 km).

What's nearby

  • Pinacoteca do Estado Museum - 8 min walk - 0.5 miles
  • Shopping Center Norte - 3 min drive - 1.8 miles
  • Expo Center North - 4 min drive - 2.6 miles
  • Paulista Avenue - 6 min drive - 2.9 miles
  • Allianz Parque - 7 min drive - 3.4 miles

Getting around

  • Luz Station - 7 min walk
  • Tiradentes Station - 7 min walk
  • São Paulo (CGH-Congonhas) - 21 min drive

Restaurants

  • ‪Boamesa Bom Retiro - ‬3 min walk
  • ‪New Shin-la Kwan - ‬1 min walk
  • ‪20 20 Café - ‬2 min walk
  • ‪Restaurante Dare - ‬3 min walk
  • ‪Choyee - ‬3 min walk

About this property

Fenix Bom Retiro

Hotel near Pinacoteca do Estado Museum in São Paulo
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Fenix Bom Retiro also features a vending machine and an elevator.

This São Paulo hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
Fenix Bom Retiro offers 60 air-conditioned accommodations with minibars. LCD televisions are featured in guestrooms.

Bathrooms include showers. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

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  • Free WiFi
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Designer stores

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Fenix Bom Retiro Hotel
Fenix Bom Retiro São Paulo
Fenix Bom Retiro Hotel São Paulo

Frequently asked questions

How close is Fenix Bom Retiro to the airport?

Fenix Bom Retiro is 8.4 mi (21-min drive) away from the São Paulo (CGH-Congonhas) airport, the closest popular airport to the property.

Does Fenix Bom Retiro have an airport shuttle?

Airport shuttle services are not available at Fenix Bom Retiro.

Does Fenix Bom Retiro offer free breakfast?

Fenix Bom Retiro offers free continental breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Fenix Bom Retiro?

No, there is no casino at this hotel.

What time is check-in at Fenix Bom Retiro?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM.

Is there free parking at Fenix Bom Retiro?

Free parking is not available at this hotel.

Does Fenix Bom Retiro have a pool?

Fenix Bom Retiro does not have a pool.

Does Fenix Bom Retiro have a spa?

There are no spa services available at this hotel.

How close is Fenix Bom Retiro to downtown São Paulo?

Fenix Bom Retiro is 1.3 mi away from São Paulo.

Fenix Bom Retiro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 73 out of 187 reviews
Rating 8 - Good. 48 out of 187 reviews
Rating 6 - Okay. 35 out of 187 reviews
Rating 4 - Poor. 15 out of 187 reviews
Rating 2 - Terrible. 16 out of 187 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Creziane

Stayed 2 nights in Apr 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Abel

10/10 Excellent

carita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Joao

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito

Limpeza e atenção no atendimento sao fatores que me fazem voltar.
Stayed 1 night in Apr 2025

6/10 Okay

Iris Mara

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CAFÉ DA MANHÃ SOFRIDO

Foi triste o cafe da manhã não tinha pão era 9:30 o horário que eu fui e o café não tinha mais ele fechava as 10:00 não tinha o basico meu povo o simples pão! A TV só pega a Record. A coisa boa é a localização perto de tudo que eu gosto
Stayed 1 night in Apr 2025

6/10 Okay

Gerson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Lais

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Suelen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JOAO BOSCO

Stayed 4 nights in Mar 2025

6/10 Okay

Caroline

Razoável, localização não muito boa (próximo cracolândia), mas perto de muitas lojas de roupas. De dia é mais tranquilo, a noite muito barulho. Hotel um pouco antigo, mas bem limpinho.
Stayed 1 night in Mar 2025

2/10 Terrible

Anna

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Douglas Albertino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Romulo

Stayed 1 night in Mar 2025

10/10 Excellent

André Luis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Simone

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Maria I C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Quenia

Disliked: Cleanliness, property conditions & facilities, room comfort

Todos os quartos tem problemas

Todas as dezenas de vezes todos os quartos tiveram problemas. A tomada não funciona, luz não acende, tv sem sinal, todos os banheiros cheio de mofo e nesse último que foi o quarto 602 o chuveiro não sai água morna e tive que tomar banho gelado e estava cheio de mofo. Café da manhã é bom
Stayed 2 nights in Mar 2025

10/10 Excellent

ANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Rubens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

FERNANDA G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Muito ruim.

Hotel muito sujo, principalmente os banheiros. Apenas 1 elevador, pois o outro estava quebrado. Café da manhã com pouquíssimas opções. Roupa de cama suja. Toalhas furadas. Não recomendo.
Stayed 4 nights in Feb 2025