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Fenix Bom Retiro

2.5 star property
Hotel near Pinacoteca do Estado Museum in São Paulo

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Photo gallery for Fenix Bom Retiro

Aerial view
Restaurant
Interior detail
Exterior
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua Prates 324, São Paulo, SP, 01121-000
  • Place, Rua Três Rios
    ‪2 min walk‬
  • Place, Rua Jose Paulino
    ‪2 min walk‬
  • Place, Pinacoteca do Estado Museum
    ‪8 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, free WiFi, bed sheets

Standard Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, desk, free WiFi, bed sheets

Standard Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Triple Room

Junior Triple Room | Minibar, desk, free WiFi, bed sheets

Junior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room | Minibar, desk, free WiFi, bed sheets

Economy Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Bathroom | Shower, towels, soap, toilet paper

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, desk, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

São Paulo

Bom Retiro stay.A stay at this Bom Retiro hotel places you within half a mile (1 km) of Pinacoteca do Estado Museum and 3 miles (5 km) of Shopping Center Norte. Expo Center North and Paulista Avenue are also within 3 miles (5 km).

What's nearby

  • Rua Três Rios - 2 min walk - 0.1 miles
  • Rua Jose Paulino - 2 min walk - 0.1 miles
  • Pinacoteca do Estado Museum - 8 min walk - 0.5 miles
  • Sala São Paulo Concert Hall - 11 min walk - 0.6 miles
  • Rua 25 de Marco - 14 min walk - 0.8 miles

Getting around

  • Luz Station - 7 min walk
  • Tiradentes Station - 7 min walk
  • São Paulo (CGH-Congonhas) - 21 min drive

Restaurants

  • ‪Boamesa Bom Retiro - ‬3 min walk
  • ‪Han Kang - ‬1 min walk
  • ‪New Shin La Kwan - ‬1 min walk
  • ‪Restaurante Santa Rosa Do Bom Retiro - ‬3 min walk
  • ‪O-Bok Café - ‬1 min walk

About this property

Fenix Bom Retiro

Hotel near Pinacoteca do Estado Museum in São Paulo
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Fenix Bom Retiro also features a vending machine and an elevator.

This São Paulo hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
Fenix Bom Retiro offers 60 air-conditioned accommodations with minibars. LCD televisions are featured in guestrooms.

Bathrooms include showers. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Rede Andrade Piratininga
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  • Pet friendly
  • Free WiFi
  • Parking available
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$32 nightly
The price is $34
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Designer stores

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Fenix Bom Retiro Hotel
Fenix Bom Retiro São Paulo
Fenix Bom Retiro Hotel São Paulo

Frequently asked questions

How close is Fenix Bom Retiro to the airport?

Fenix Bom Retiro is 8.4 mi (21-min drive) away from the São Paulo (CGH-Congonhas) airport, the closest popular airport to the property.

Does Fenix Bom Retiro have an airport shuttle?

Airport shuttle services are not available at Fenix Bom Retiro.

Does Fenix Bom Retiro offer free breakfast?

Fenix Bom Retiro offers free continental breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Fenix Bom Retiro?

No, there is no casino at this hotel.

What time is check-in at Fenix Bom Retiro?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM.

Is there free parking at Fenix Bom Retiro?

Free parking is not available at this hotel.

Does Fenix Bom Retiro have a pool?

Fenix Bom Retiro does not have a pool.

Does Fenix Bom Retiro have a spa?

There are no spa services available at this hotel.

How close is Fenix Bom Retiro to downtown São Paulo?

Fenix Bom Retiro is 1.3 mi away from São Paulo.

Fenix Bom Retiro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 92 out of 219 reviews
Rating 8 - Good. 53 out of 219 reviews
Rating 6 - Okay. 38 out of 219 reviews
Rating 4 - Poor. 18 out of 219 reviews
Rating 2 - Terrible. 18 out of 219 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Creziane

Stayed 2 nights in Apr 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Abel

10/10 Excellent

Joel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes recepcionistas Lugar ótimo para compras
Stayed 2 nights in Sep 2025

2/10 Terrible

Hebert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ELISANGELA

Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiveram varios pontos positivos creio que a unica ressalva seria sobre a foto do hotel no aplicativo
Stayed 1 night in Aug 2025

8/10 Good

MARCO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Vem localizado. Me deram um quarto que você entra pelo banheiro...estranho, mas funcionou. Limpeza do quarto parece que você tem que ledir
Stayed 1 night in Apr 2025

4/10 Poor

Quenia

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Gostaria de registrar meu agradecimento pelo atendimento excepcional do recepcionista. Fui recebida com simpatia, ele demonstrou total disponibilidade para ajudar, respondeu a todas as minhas dúvidas. Atitudes como essa fazem toda a diferença e merecem reconhecimento. Hotel simples, mas atendeu perfeitamente ao que eu precisava, pois estava a trabalho. O café da manhã era gostoso. Único ponto negativo é que, à noite, a região não parecia muito segura.
Stayed 1 night in Aug 2025

6/10 Okay

Leticia

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ADRIANA

Stayed 7 nights in Jul 2025

6/10 Okay

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities

Razoável

Razoável Nao consegui conexão com Internet A cama os lençois encardidos. E com cheiro
Stayed 1 night in Aug 2025

10/10 Excellent

Ana Catarina

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virei fã de carteirinha

Uma experiência ótima e tranquila. Tudo muito bem organizado. Limpeza ótima Café da manhã delicioso
Stayed 1 night in Aug 2025

10/10 Excellent

Roseli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoável o conforto

Razoável Acesso a Internet ruim Conforto da cama ruim
Stayed 2 nights in Aug 2025

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Razoável tivemos que trocar de quarto pq a tv nao funcionava,fomos para o outro e o chuveiro nao esquentava.Mais o cafe da manhã excelente.
Stayed 1 night in Jul 2025

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo normal, somente a wi-fi que não funcionou no quarto
Stayed 5 nights in Jul 2025

2/10 Terrible

Gabriela

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Davi

Stayed 1 night in Jun 2025

10/10 Excellent

Edivana

Stayed 2 nights in Jun 2025

8/10 Good

Waleska

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Foi normal,valeu custo e beneficio.
Stayed 7 nights in Jun 2025

8/10 Good

Francisco

Liked: Staff & service
Disliked: Cleanliness

Precisa melhorar

A minha estadia em se foi boa, mais alguma coisas deixou a desejar tipo limpeza passei 4 dias o quarto foi limpo apenas 1 vez depois que fiz várias solicitações já que eu tinha colocado a plaquinha na porta por quase 48 HS, a tv só funcionava a red globo e a imagem estava horrível, o banheiro não tinha secador, tinha uns vídeos de sanetes líquido vazio no suporte do banheiro os box estavam bem sujos, sem falar que tinha uma atendente muito grossa, estávamos em um grupo de 5 pessoas e o quarto de uma delas não chegou a nem ser limpo mesmo com a plaquinha na porta, e tipo tudo que agente precisasse tem que descer e pegar na portaria ex cobertor, travesseiro, toalhas.
Stayed 4 nights in Jun 2025

10/10 Excellent

Edivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025