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Mercure Amsterdam City

4.5 star property
4.5-star luxury hotel near RAI Exhibition and Congress Centre

Choose dates to view prices

Photo gallery for Mercure Amsterdam City

Lunch and dinner served, international cuisine
Business center
Lunch and dinner served, international cuisine
Fridge, espresso maker, coffee/tea maker, eco-friendly cleaning products
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • Parking available

Explore the area

View in a map
Joan Muyskenweg 10, Amsterdam, 1096 CJ
  • RAI Exhibition and Congress Centre
    ‪2 min drive‬
  • Van Gogh Museum
    ‪7 min drive‬
  • Rijksmuseum
    ‪8 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪13 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | 1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Multiple Beds (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Privilege, Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, 1 Double Bed with Sofa bed (Privilege)

View from room

Triple Room, 1 Double Bed with Sofa bed (Privilege)

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(30 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

Quadruple Room, 1 Double Bed with Sofa bed (Privilege) | 1 bedroom, in-room safe, desk, laptop workspace

Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

9.4 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Amsterdam

Amsterdam East stay.Your stay at this Amsterdam East hotel places you within 2 miles (3 km) of RAI Exhibition and Congress Centre and Amstelpark. Ziggo Dome and Heineken Experience are also within 3 miles (5 km).

What's nearby

  • RAI Exhibition and Congress Centre - 2 min drive - 2.2 miles
  • Ziggo Dome - 4 min drive - 2.3 miles
  • Johan Cruyff Arena - 4 min drive - 2.6 miles
  • Van Gogh Museum - 7 min drive - 2.3 miles
  • Rijksmuseum - 8 min drive - 2.3 miles

Getting around

  • Amsterdam Amstel Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Amsterdam Airport Schiphol (AMS) - 17 min drive

Restaurants

  • ‪Thuis aan de Amstel - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪L'Osteria - ‬12 min walk
  • ‪Leo's Bar & Lounge - ‬10 min walk
  • ‪George Marina - ‬13 min walk

About this property

Mercure Amsterdam City

4.5-star luxury hotel near RAI Exhibition and Congress Centre
Mercure Amsterdam City offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 9042 square feet (840 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the luxury Mercure Amsterdam City. Parking is available for a fee.

This 4.5-star Amsterdam hotel is smoke free.

  • 368 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 9042 sq ft of conference space
  • 840 sq m of conference space
  • Built in 1990
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Amsterdam City offers 368 accommodations with laptop-compatible safes and espresso makers. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 33 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Foosball table
  • Gym
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25.50 per person
  • Self parking fee: EUR 33 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Frequently asked questions

How close is Mercure Amsterdam City to the airport?

Mercure Amsterdam City is 9.6 mi (17-min drive) away from the Amsterdam Airport Schiphol (AMS) airport, the closest popular airport to the property.

Does Mercure Amsterdam City have an airport shuttle?

Airport shuttle services are not available at Mercure Amsterdam City.

How close is Mercure Amsterdam City to the beach?

This hotel is 7.6 mi (15-min drive) from Blijburg Beach and 14.4 mi (18-min drive) from Almeerderstrand. Don't forget your sunscreen!

Does Mercure Amsterdam City offer free breakfast?

Free breakfast isn’t provided at Mercure Amsterdam City, but buffet breakfast is offered for a fee of EUR 25.50 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to noon.

Is there a casino at Mercure Amsterdam City?

No, there is no casino at this hotel, but Holland Casino (7-min drive) and Holland Casino Amsterdam West (11-min drive) are nearby.

What time is check-in at Mercure Amsterdam City?

Check-in start time: 3:00 PM; Check-in end time: noon. Early check-in costs EUR 30.00 (subject to availability).

Is there free parking at Mercure Amsterdam City?

Free parking is not available at this hotel. Self parking is available for EUR 33 per day.

Does Mercure Amsterdam City have a pool?

Mercure Amsterdam City does not have a pool.

Does Mercure Amsterdam City have a restaurant?

Mercure Amsterdam City is home to Bar/Lounge FLOOR, which features international cuisine and light fare.

Does Mercure Amsterdam City have a spa?

There are no spa services available at this hotel.

How close is Mercure Amsterdam City to downtown Amsterdam?

Mercure Amsterdam City is 2.8 mi away from Amsterdam.

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1003 reviews
Rating 8 - Good. 365 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mariam

Liked: Staff & service, amenities, property conditions & facilities
The staff were so polite and the service given was amazing. My room was upgraded and i cannot complain as i loved the extra space and the room too. The room was also super clean and just perfect. Thank you for having me and thank you for making my stay special :) :) I appreciate all the extra efforts everyone went for me. And hope to stay again soon:)
Stayed 2 nights in May 2025

6/10 Okay

Danielle

Traveled with partner
While the hotel was generally clean, we were disappointed by the lack of some basic amenities we’ve come to expect—such as timely room service and the availability of washcloths. The room itself felt quite cramped. Although the staff we interacted with were friendly and courteous, overall service fell short. After returning one evening to find our room untouched, we had to contact the front desk for fresh towels and tidying. Throughout our stay, small but important details were repeatedly overlooked—used mugs sat for days, tea condiments weren’t restocked, and basic items like toilet paper and tissues weren’t replenished. We’ve stayed at a nearby hotel with the same star rating and similar pricing, and the experience there was noticeably more comfortable and well-maintained.
Stayed 5 nights in Apr 2025

8/10 Good

For

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

It was amazing trust me, I highly recommend
Stayed 2 nights in Apr 2025

8/10 Good

Georgina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and location providing you’re happy being 15-20 mins drive to the city centre.
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MACHIKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy

The room was comfortable, very clean and had a Nespresso machine. We can fill a water bottle at the reception service area. The location is good, just 5 minutes to the Metro station. Around the hotel there's no cafe, supermarket or shopping area. So, if you need something snack or breakfast, you should get them at the city.
Stayed 2 nights in Apr 2025

8/10 Good

Rachel Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but a shame checking in was poor and not much near by
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kamin, Toronto

Business traveler
Disliked: Cleanliness, staff & service, amenities
Housekeeping service extremely weak, front desk not once apologized once complained about issues in the bathroom! Unique experience!
Stayed 4 nights in Mar 2025

8/10 Good

Juan Ernesto, Santo Domingo

Stayed 1 night in Mar 2025

8/10 Good

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very helpful
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but far from town centre

Nice, clean hotel, easy access to airport. But too far from the town centre. We have to get an Uber, and it costs a fortune over 3 days.
Stayed 2 nights in Mar 2025

6/10 Okay

Timothy, St Albans

Business traveler
Liked: Cleanliness, staff & service
Poor lighting in room and bathroom. Glad I don’t have makeup to apply, I’m sure if my wife was travelling with me she would have commented. Lack of power sockets - phone is plugged into guest socket should be plugged in below / behind bed. Light switches for bathroom should be my bathroom door and not 2 metres away by front door.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room but far from the city centre
Stayed 3 nights in Dec 2024

4/10 Poor

Ella

Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, room was very comfortable and modern.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Teased me with a TV

It was great however the TV channels didn’t work and also Airplay to watch your own stuff on the TV didn’t work when spoken to the attendant they disclaimed all rooms were like this so there was no need for them to tease me with a TV.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elliot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place with easy access to Amsterdam using the metro
Stayed 3 nights in Dec 2024

10/10 Excellent

Simon

Stayed 3 nights in Nov 2024

10/10 Excellent

Maddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing weekend away, easy transport into the city. Overall really good!! Staff were very helpful, the room was clean and very modern. Great facilities. Would definitely recommend ☺️
Stayed 3 nights in Nov 2024

10/10 Excellent

Syed, Waterdown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fabulous! Extremely helpful and friendly! Would recommend this property.
Stayed 1 night in Nov 2024