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Hotel Tannenhof

Property class: 3.5
3.5-star hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Tannenhof

Front of property - evening/night
Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Reception
Gallery Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Breakfast, lunch, dinner served; Italian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
3 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬

Room options

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Basic Double or Twin Room

9.6 out of 10
Exceptional
(24 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(21 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Family Room

10.0 out of 10
Exceptional
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Zermatt

Zermatt City Centre stay.With a stay at this Zermatt City Centre hotel, you'll be steps from Matterhorn Museum and St. Mauritius Church. Zermatt-Matterhorn Ski Paradise and Mountaineers Cemetery are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • St. Mauritius Church - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Whymper-Stube - ‬1 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Restaurant du Pont - ‬3 min walk

About this property

Hotel Tannenhof

3.5-star hotel near Zermatt-Matterhorn Ski Paradise
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Tannenhof.

This 3.5-star Zermatt hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Tannenhof offers 16 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • High chair
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Frequently asked questions

How close is Hotel Tannenhof to the airport?

Hotel Tannenhof is 48.6 mi (77-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

Does Hotel Tannenhof have an airport shuttle?

Airport shuttle services are not available at Hotel Tannenhof.

Does Hotel Tannenhof offer free breakfast?

Hotel Tannenhof offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Tannenhof?

No, there is no casino at this hotel.

What time is check-in at Hotel Tannenhof?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Hotel Tannenhof?

Free parking is not available at this hotel.

Does Hotel Tannenhof have a pool?

Hotel Tannenhof does not have a pool.

Does Hotel Tannenhof have a restaurant?

Hotel Tannenhof is home to Golden LokDown, which features Italian cuisine and light fare.

Does Hotel Tannenhof have a spa?

There are no spa services available at this hotel.

How close is Hotel Tannenhof to downtown Zermatt?

Hotel Tannenhof is 0.1 mi away from Zermatt.

Hotel Tannenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 287 out of 361 reviews
Rating 8 - Good. 54 out of 361 reviews
Rating 6 - Okay. 14 out of 361 reviews
Rating 4 - Poor. 3 out of 361 reviews
Rating 2 - Terrible. 3 out of 361 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

AWAIZ

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff were incredibly friendly and accommodating, which really made a difference. I was able to check in late, even after reception hours, and they made the process smooth and stress-free. When we had to check out early in the morning, they kindly provided us with breakfast to-go, which was a thoughtful touch. The room was very clean and comfortable. Best spot to stay at, if you want to be near the train station as restaurants. Overall, excellent service and hospitality—I would definitely stay here again and recommend it to others.
Stayed 2 nights in Jan 2026

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities
Beautiful clean large rooms. Friendly, helpful staff. Great food. Nice ski lockers
Stayed 3 nights in Dec 2025

10/10 Excellent

RAKESH K

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall: 9/10; Location: 9/10; Amenities: 10/10; Communication: 10/10 The room was clean and well-appointed, and the beds were comfortable. Breakfast was excellent and the breakfast area had a great view of the Matterhorn. Very friendly front-desk staff. Hotel is about a 7-min walk from the Zermatt station.
Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Barnaby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Wonderful location. Very friendly staff. Hotel an room well kept and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location good food
Stayed 2 nights in Oct 2025

10/10 Excellent

Leah

Stayed 1 night in Nov 2025

10/10 Excellent

Jessenia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern
Stayed 2 nights in Oct 2025

10/10 Excellent

Srushti, PLANO

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk, breakfast staff all were friendly and helful.
Stayed 2 nights in Oct 2025

8/10 Good

Candice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at the hotel, the room was clean and spacious. Bed was very comfortable and breakfast was good. It was a short walk to the Main Street and a 5 min walk from the train station and main attractions. I would definitely recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

geraldine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very friendly & helpful. Very clean, great location and breakfast had a large selection.
Stayed 3 nights in Oct 2025

10/10 Excellent

robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel off the main tourist road to be quiet and peaceful, but close enough to be in the middle of shopping and restaurants in minutes. We’ll stay here when we come back to Zermatt!
Stayed 2 nights in Oct 2025

10/10 Excellent

John, huntington beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff (from the reception, restaurant or cleaning personnel), went above and beyond in their efforts to ensure the excellence of our stay. I would recommend without hesitation. Thank you to everyone involved.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Matterhorn view at breakfast back glass door 😍
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean, quiet and modern room. Good breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff is very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the family room that is on the top floor, accessed from 3rd floor then by stairs. The apartment is very ni
Stayed 2 nights in Sep 2025

10/10 Excellent

ira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round!
Stayed 2 nights in Sep 2025

10/10 Excellent

Remi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Tannenhof is in a perfect, central location steps away from beautiful Matterhorn views and the charming shopping streets of Zermatt. The hotel is clean and modern with a wonderful restaurant for dinner. Francesco at the front desk was very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Liked: Amenities
Well located in centre of town, very clean, helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

2nd time just as good

2nd time visiting. Wish we could have stayed longer. I can’t compare it to others as this is the only place in Zermatt we have stayed. Only complaint - very warm. Not sure if there is HVAC or wasn’t working.
Stayed 1 night in Aug 2025